臺灣博碩士論文加值系統

本研究以h公司之供應廠商為研究對象，探討關係學習中知識分享認知及信任如何影響知識分享意願之高低程度。本研究採用問卷進行研究之調查，共發出160份問卷，有效問卷133份，有效率83.1％。所得到資料以敘述統計分析、信效度分析、迴歸分析等統計方法進行檢驗本研究之假設。經資料分析後獲致以下結論：首先，供應商人口統計變項在知識分享認知威脅構面上大部份高階主管顯著性明顯的低於其他位階；而年資超過21年以上的顯著性明顯的低於其他年齡層。其次，知識分享認知成長對於信任、外顯知識分享意願及內隱知識分享意願有顯著之正向影響力。再者，知識分享認知威脅對於信任具有顯著正向影響力。第三，信任對於內隱知識分享意願具有正向影響力，及信任對於知識分享認知與知識分享意願有中介之效果。第四，知識分享認知成長在所有自變項之構面中對於全體人員之知識分享意願之影響最大。

In this study, h Company's suppliers as a target, to Effect of Cognition and Trust on Knowledge Sharing among Relationship Learning. This study used questionnaire survey, issued a total of 160 questionnaires, 133 valid questionnaires, efficiency is 83.13%. In this study, use reliability and validity analysis, regression analysis, hypothesis testing to analyze the data. The conclusions are following: First, about demographic variables, the senior managers of the knowledge sharing cognitive are significantly lower than the other and the 21 years of seniority are obviously significantly lower than other groups. Secondly, the knowledge sharing cognitive growth has significant influence to Trust, explicit knowledge and tacit knowledge sharing intension. Moreover, the knowledge sharing cognitive threat has significant positive influence to Trust. Third, the trust has a positive influence to implicit knowledge sharing intension. And trust has mediate effect for knowledge sharing cognitive and knowledge sharing willingness. Fourth, knowledge sharing cognitive growth has greatest impact to the knowledge sharing willingness in all afcets.

摘要 i
ABSTRACT ii
誌謝 iii
目錄 iv
表目錄 vi
1. 緒論 1
1.1 研究背景與動機 1
1.2 研究目的 2
1.3 研究流程 3
1.4 研究對象 4
1.5 研究限制 5
2. 文獻探討 6
2.1 h公司的簡介 6
2.2 關係學習 6
2.2.1 關係學習的定義 6
2.2.2 關係學習的內涵 7
2.2.3 關係學習的相關研究 9
2.3 知識分享 9
2.3.1 知識的定義 9
2.3.2 知識分享的定義 10
2.3.3 知識分享的內涵 11
2.3.4 知識分享的相關研究 11
2.4 信任 12
2.4.1 信任的定義 12
2.4.2 信任的內涵 12
2.4.3 信任的相關研究 13
3. 研究方法 14
3.1 研究架構 14
3.2 研究假設 14
3.3 問卷設計及構面操作性定義與衡量 15
3.4 抽樣設計方法 16
3.5 資料分析方法 17
4. 研究結果 19
4.1 描述資料分析 19
4.2 信度與效度分析 21
4.3 差異性分析 22
4.4 相關分析 29
4.5 迴歸分析 30
4.6 中介效果驗證 31
4.7 小結與討論 33
5. 結論與建議 34
5.1 結論 34
5.2 管理意涵 34
5.3 未來研究方向與建議 35
參考文獻 36
附錄 40

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