臺灣博碩士論文加值系統

近年來智慧型手機為我們的生活帶來了前所未有的改變，它成了人們手中必備的工具，成了生活中最重要的物品之一。相關研究顯示，在行動科技和價格親民的帶動之下，人與人之間的溝通除了語音形式外，還有更多的即時文字訊息取代，甚至更加頻繁。不過，有學者擔心的指出即時文字訊息過多也可能造成負面的影響。特別值得關注的是，人們面對面的溝通社交變得越來越沒有品質，因為人們進行溝通的同時交錯著手機提供的即時文字訊息。本文研究提出了在職場環境中，若持續性的即時文字訊息中斷對於溝通品質與人際吸引力的影響。2X2實驗顯示出，溝通品質會受到即時文字訊息的負向衝擊，人際吸引力則不受即時文字訊息影響，即便面對不熟識兩方亦同。

In recent years, smart phones have brought unprecedented changes in our life. Smart phones have became necessities and one of the most important devices for people. According to previous relevant researches, the vocal communications among people has been replaced by instant text messages more frequently, which is driven by mobile technology and acceptable prices. However, some scholars feel concern about that many instant text messages may cause negative impacts. It is needed to be noticed that face-to-face and social communications gradually become poor quality due to communication that is interrupted by instant text messages from smart phones. This paper aims to examine the effect of the persistent interruption by instant text messages toward communication quality and social attraction in the workplaces. The 2X2 experiments revealed that communication quality was negatively affected by instant text messages. In contrast, the social attraction was not affected by instant text messages, even if the respondents were unfamiliar with each other.

中文摘要 I
英文摘要 II
圖　 次 V
表　 次 VI
第一章　緒論 1
第一節　研究背景 1
第二節　研究動機 1
第三節　研究目的 2
第四節　文章架構 3
第二章　文獻探討 5
第一節　溝通 7
第二節　溝通媒介 9
第三節　職場溝通 11
第五節 溝通品質 13
第六節　人際吸引力 13
第三章　研究方法與衡量 15
第一節　研究架構 15
第二節　研究假說 15
第三節　變數定義與衡量 17
第四節　實驗設計 18
第五節　資料蒐集 19
第六節　資料分析方法 19
第四章　實證分析 21
第一節　樣本結構分析 21
第二節　敘述性分析 22
第三節　測試模式分析 23
第四節　假說檢定 25
第五章　結論與建議 29
第一節　研究結論 29
第二節　研究貢獻 31
第三節　管理意涵 32
第四節　研究限制與後續研究之建議 33
附錄一　研究流程圖 40
附錄二　問卷 41
著作權聲明 44

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