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研究生:謝紀縈
研究生(外文):Ji-Ying Sie
論文名稱:品牌形象、促銷方式對知覺價值及購買意願關係之影響-以化妝品為例
論文名稱(外文):A Study on the Relationships among Brand Image, Promotions, Perceived Value and Purchase Intention--Cosmetics Product as an Example
指導教授:褚麗絹褚麗絹引用關係
指導教授(外文):Li-Chuan Chu
口試委員:何育敏齊璘
口試委員(外文):Yu–Min HoLin Chi
口試日期:2016-06-27
學位類別:碩士
校院名稱:南華大學
系所名稱:企業管理學系管理科學碩博士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2016
畢業學年度:104
語文別:中文
論文頁數:78
中文關鍵詞:品牌形象促銷方式知覺價值購買意願
外文關鍵詞:Brand ImagePerceived ValuePurchase IntentionCosmetics
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  品牌與價格是消費者判斷產品品質時重要的外部線索,本研究旨在探討品牌形象、促銷方式、知覺價值及購買意願間之關係,以化妝品之消費者為研究對象,採便利抽樣方式透過網路問卷收集資料,利用因素分析、信度分析、效度分析及線性迴歸分析等統計方法進行資料分析,以驗證本研究之研究假設,剖析化妝品的品牌形象、促銷方式與消費者知覺價值與購買意願之關連性。研究結果發現:(1) 化妝品的品牌形象對於消費者知覺價值有顯著正向影響;(2) 化妝品的促銷方式對於消費者的知覺價值有顯著正向影響;(3) 化妝品的品牌形象對於消費者的購買意願有顯著正向影響;(4) 化妝品的促銷方式對於消費者的購買意願有顯著正向影響;(5) 消費者知覺價值於化妝品的品牌形象、促銷方式對購買意願的影響中具有部分中介效果。
  Brands and prices are important external sources used by consumers to judge product quality. This paper develops and tests a conceptual model of the effects of consumers’ evaluations (brand image and perceived value) on purchase intentions. In this study, reliability and validity tests, factor analysis, and regression analysis were applied to test the research hypotheses. The mediating effect of perceived value on the proposed relationship of brand image and purchase intention was also explored. Results show that perceived value and brand image of positively influenced purchased intentions. Brand image exerted significant influenc on perceived value. Perceived value partly mediated the relationship of brand image and purchase intention.
中文摘要 i
英文摘要 ii
目錄 iii
表目錄 vi
圖目錄 vii

第一章緒論 1
1.1 研究背景與動機 1
1.2 研究目的 3
1.3 研究流程 4
第二章 文獻探討 7
2.1 品牌形象 7
2.1.1 品牌形象之定義 7
2.1.2 品牌形象之相關研究及構面 8
2.2 促銷方式 12
2.2.1 促銷方式定義 12
2.3 知覺價值 15
2.3.1 知覺價值之定義 15
2.3.2 知覺價值的相關研究及構面 16
2.4 購買意願 20
2.4.1 購買意願之定義 20
2.4.2 購買意願之相關研究及構面 20
2.5 相關實證研究 23
2.5.1 促銷方式與知覺價值之相關研究 24
2.5.2 知覺價值與購買意願之相關研究 24
2.5.3 促銷方式與品牌對購買意願的影響研究 24
2.5.4 品牌形象、知覺價值與購買意願間之影響研究 25
第三章 研究方法 27
3.1 研究架構 27
3.2 研究假設 27
3.3 操作型定義與衡量 31
3.4 問卷設計與發放 38
3.5 資料分析方法 38
第四章研究結果與分析 40
4.1 問卷樣本結構分析 40
4.2.1 因素分析 42
4.2 效度與信度分析 49
4.3 品牌形象、促銷方式、知覺價值與購買意願之影響分析 50
第五章 結論與建議 56
5.1 結論 56
5.2 建議 58
5.3 後續研究建議 60
參考文獻 61
一、中文部分 61
二、英文部分 63
附錄問卷調查表 73
個人簡歷 78
一、中文部份
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9.萬承岳(民95),價格折扣與品牌形象對消費者知覺品質、知覺價值及購買意願的影響─以筆記型電腦為例,銘傳大學國際企業學系碩士班碩士論文。
10.鍾政偉(民97),旅客涉入程度、知覺價值、滿意度與購後行為意圖關係之研究-以台灣觀光列車為例,中華大學科技管理研究所博士論文。
11.劉瑋婷、王韻(民97),價格促銷對品牌形象與消費者購買意願之關係-以女裝品牌為例,實踐大學(高雄校區)服飾經營學系碩士論文。
12.張淑青(民95),顧客忠誠驅動因子之研究顧客知覺價值的關鍵角色及顧客滿意與信任的中介影響,輔仁管理評論,第13卷,第1期,第107-132頁。
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14.許士軍(民76) ,新加坡消費者對不同來源地產品之知覺及態度,管理評論,第1-18頁。
15.洪國輝(民 90),價格促銷之一致性獨特性暨折扣幅度對品牌評價的影響,台灣大學商學研究所碩士論文。
16.蔡偉文(民 88),品牌名稱、促銷活動與產品認知性態度對消費者認知價值與購買意願,私立銘傳大學國際企業管理研究所碩士論文。
17.龐立超(民 93),耐久性產品外部線索對顧客意願之影響,大葉大學,國際企業管理學系碩士在職專班碩士論文。
18.榮泰生(民95),SPSS與研究方法,五南書局
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20.劉美琪,(民84),促銷管理理論與實務,台北:正中出版。

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