臺灣博碩士論文加值系統

面對全球人口結構高齡化趨勢所產生的問題，各國政府無不積極尋找可行解決方案，而其中『在地老化（Aging in Place）』更被視為重要的政策方向與解決方案之一。而隨著資通訊科技(Information Communication and Technology，以下稱ICT)的快速發展及其所帶來的效益，ICT融入在地老化的相關議題也被廣泛討論與應用，近年來，智能空間亦成為整合ICT設備輔助高齡者生活的應用方向。然而，回顧相關文獻，多數研究均注重科技面向的產品開發與服務提供，相對較少以使用者觀點、決策思考模式、與行為等面向進行探討，因此本研究旨在以個人、環境、科技等面向探討使用者在採用智能空間的過程中，影響思考決策的因素。
本研究參考Petty & Cacioppo(1981)所提出推敲可能模式(Elaboration Likelihood Model, ELM)為基礎，整合使用者ICT經驗、以及就緒度等觀點，提出一個探討使用者採用智能空間思考與決策過程的研究架構，並據以進一步探討影響使用者採用智能空間的思考與決策等相關因素以及使用者經驗對於採用上的影響。研究資料蒐集採紙本及網路方式進行，發放期間為2017年5月31日至2017年7月30日，總共回收310份有效問卷，所蒐集的資料以SmartPLS 2.0及SPSS進行分析。研究結果顯示，科技就緒度對於使用者採用智能空間的中央路徑呈現顯著影響，因此建立使用者對於科技的正向心態有助於提升其採用的意願；周圍路徑的社會影響部分呈現不顯著，而ICT使用者經驗的強弱皆會對於中央路徑及周圍路徑產生干擾效果。
本研究透過全面性的觀點，以個人、科技、環境等面向進行整合性的探討，提供研究架構，作為後續以使用者經驗觀點或思考決策觀點，探討智能空間採用因素研究之基礎，並透過智識建構，系統化的進行大量文獻的檢索，提供一個較客觀且有效率的方式進行文獻的探討；在實務上，推廣智能空間的採用時，科技部分可強調在使用者經驗與使用者對科技的認知，以達到提高使用意願的目的，而在社會影響部分則須先考慮使用者對於產品屬性的認知。本研究議題創新且仍處發展階段，研究上限於地區、文化、時間等考量，但對學術及實務上皆能提供完整且有效的貢獻，未來在此領域的研究中可參考本研究之理論架構、方法進行更深入的探討。

Due to progression of modern medication and technology, the average life span is extending, pursuing high-quality, healthy and long life growing to an old age is more desirable than ever. Then the aged society related issues have presented serious challenges to public policy as the elderly population in Taiwan increases rapidly. Many developed countries have used "Aging in Place" as the guiding principle for devising elderly care policy. In addition, accompany with the progress of ICT(Information Communication and Technology ,ICT), the ICT integrated for aging in place has been discussing broadly ,and smart space had also become the application of ICT equipment to support the elderly. However, previous research has focused on technology oriented and product development rather than user decision process. Therefore, the purpose of this study is to explore the factors that affect the decision-making in the process of adopting smart space in the face of personal, environment and technology.
This study based on Elaboration-Likelihood Model(ELM) to compared two alternative influence processes, the central(Technology Readiness) and peripheral(Social Influence) routes, in motivating Smart Space acceptance. Further, this study examined how these influence process were moderated by users’ ICT user experience.This study collected 310 questionnaire from May 31,2017 to July 30,2017 by paper and internet, and analyze by Smart PLS 2.0 and SPSS. With the result of this study, central route supported that the positive attitude will promote the smart space adoption, but the peripheral route had no effect on smart space adoption. The moderation of ICT user experience had effect toward central and peripheral route.
This research makes a comprehensive view which is based on the personal, technology and, environment. It provides a structure as the basis for the study that explores smart space adoption from user experience and decision process. Intellectual structure, a systematic way to search literature that provides an objective and efficient way to explore the literature. In terms of practice, to improve adoption of smart space can be emphasized in the user experience and technology readiness, and in the social influence must first consider the user's understanding of product attributes. The research topic is innovative and still at the stage of development. In this study, it is limited by regional, cultural and time, but it can provide a complete and effective contribution to the academic and practical aspects. In the future, we can refer to this study’s theoretical framework, methods for more profound discussion.

摘要2
ABSTRACT5
目錄 7
第一章 緒論 1
第一節 研究背景 1
一、 全球人口結構變化 1
二、 因應人口老化的解決方案 4
三、 資通訊科技的應用與在地老化 5
第二節 研究動機 6
一、 因應高齡化社會問題的解決方案 6
二、 資通訊科技的採用落差 6
三、 推敲可能模式與資通訊科技的應用 7
第三節 研究目的 8
第四節 研究流程 9
第二章、文獻探討 10
第一節 人口結構老化趨勢與作法 10
第二節 資通訊科技融入解決高齡相關議題的方案 14
第三節 智能空間相關定義與發展 15
一、 智能空間的概念 15
二、 智能空間的特性 15
三、 智能空間的發展與應用 16
第四節 智識建構 19
第五節 使用者經驗研究範疇 24
一、 使用者經驗定義 24
二、 使用者經驗的發展 25
三、 使用者經驗的採用 26
四、 使用者經驗評估方式 27
第六節 社會影響 30
第七節 使用者就緒度 32
第八節 科技就緒度 33
第九節 推敲可能性模式 34
第三章、研究方法 35
第一節 研究假說與推導 35
一、 推敲可能模式對使用者就緒度的影響 35
二、 推敲可能模式與ICT使用者經驗 36
三、 使用者就緒度對智能空間採用意圖的影響 37
第二節 變數定義與衡量 39
一、 使用者經驗的定義與衡量 39
二、 社會影響的定義與衡量 43
三、 科技就緒度的定義與衡量 44
四、 使用者就緒度的定義與衡量 46
五、 採用意圖的定義與衡量 47
第三節 研究設計 48
一、 研究對象與範圍 48
二、 問卷調查與資料分析 48
三、 問卷預試 53
第四章、資料蒐集與分析 55
第一節 抽樣方法 55
第二節 描述性統計分析 55
第三節 人口統計變項與各構面統計分析 58
一、 性別對各構面之影響 58
二、 年齡對各構面之影響 59
三、 居住地對各構面之影響 60
四、 教育程度對各構面之影響 61
五、 婚姻狀況對各構面之影響 62
六、 親屬同居狀況對各構面之影響 63
七、 財富水準對各構面之影響 64
八、 職業對各構面之影響 65
第四節 各構面統計分析 67
第五節 信度分析 72
第六節 效度分析 75
一、 內容效度 75
二、 建構效度 75
第七節 研究假設與驗證 78
第五章、研究發現與討論 81
第六章、結論與建議 87
第一節 管理意涵 87
一、 學術貢獻 87
二、 實務貢獻 87
第二節 研究限制與未來研究方向 88
參考文獻 89

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