臺灣博碩士論文加值系統

當前世界局勢動盪不安，極端氣候造成的大雪及暴雨，疾病與恐怖攻擊等事件層出不窮，造成天災與人禍開始蔓延於世界各個角落，使得綿長、複雜與脆弱的全球供應鏈，更顯得有氣無力，隨時都有斷鏈的可能。若一個公司的供應鏈具有回復力，即可於遭遇斷鏈時快速回復到原始的狀態。

本研究旨在探討供應鏈回復力對績效之影響，並將回復力分為靈活能力、整合能力、風險管理文化及供應鏈設計等四個因素構面。研究問卷發放對象主要是以臺灣大型上市、上櫃製造產業公司為主，總共回收有效問卷為223份，並採用結構方程模式 (SEM)進行分析。資料分析採用SPSS及AMOS統計軟體進行分析。經實證資料分析的結果發現回復力對於風險管理績效及企業績效有正向的影響關係存在；而風險管理績效對於企業績效也有正向關係的存在。有風險管理部門的受訪公司在回復力表現(靈活能力、整合能力、風險管理文化、及供應鏈設計四因素)及績效表現(風險管理績效及企業績效兩因素)皆較沒有風險管理部門的受訪公司為佳；若比較上市公司、上櫃公司及興櫃公司的三類受訪者，則上市公司的風險管理文化表現顯著的高於興櫃公司；營收高於100億元臺幣的公司在風險管理文化、供應鏈設計、風險管理績效、及企業績效等四因素的表現上顯著優於營收20億元臺幣的受訪公司；因此有風險管理部門且營收高於100億元臺幣的上市受訪公司之回復力與績效表現應為所有受訪公司中的領先者。

Supply chain becomes an important issue in the current unstable environment with so many unpredictable incidences and interuption, such as typhoon, sick, snow, and terrorist attack. This research studies the impact of the supply chain resilence in terms of its risk management and financial results of a company on its performance. More than one thousand copies of questionnaires are distributed to manufacturing companies traded in the public market in Taiwan (i.e. including primary exchange-listed, OTC-listed, and emerging-stock companies), and 223 copies of completed responses are received. The Structural Equation Modelling (SEM) technique and and ANOVA technique are employed to complete the statistics analysis by the SPSS and AMOS softwares.

Research findings indicate a company’s resilience has the positive impact on its risk management performance and its operation performance. While a company’s risk performance also has the positive impact on its operation performance. Companies with a risk management department do have outperformed companies without a risk management department in terms of its resilience (including flexibility ability, integration ability, risk management culture, and SCM design ability) and its performance (including risk management performance and operation performance). When the performances between three groups of surveyees (primary exchange-listed, OTC-listed, and emerging-stock companies) are compared, the primary exchange-listed companies outperformed the emerging-stock companies in the risk management culture factor. Companies with their annual revenue over $10 billion NTD have outperformed companies with their annual revenue below $2 billion NTD. In conclusion, the resilience ability and the performance of these primary exchange-listed companies with their annual revenue over $100 billion NTD have outperformed the other companies in terms of their supply chain resilience ranking and their operation performances.

謝詞 I
摘要 II
Abstract III
目錄 IV
表目錄 VI
圖目錄 VII
第一章 緒論 1
1.1研究背景與動機 1
1.2 研究目的 2
1.3研究對象與範圍 2
1.4 研究流程 3
第二章 文獻探討 4
2.1供應鏈風險 4
2.1.1供應鏈風險概念 4
2.1.2供應鏈風險來源 5
2.2供應鏈回復力 8
2.2.1回復力概念 8
2.2.2供應鏈回復力定義 9
2.2.3回復力之衡量構面 12
2.3風險管理績效 21
2.4企業績效 22
2.5回復力、風險管理績效與企業績效之關聯性 23
2.5.1回復力與風險管理績效之關係 23
2.5.2回復力與企業績效之關係 24
2.5.3風險管理績效與企業績效之關係 25
第三章 研究方法 26
3.1研究架構 26
3.2 研究構面與衡量方式 27
3.2.1回復力 27
3.2.2風險管理績效 29
3.2.3企業績效 29
3.3資料分析方法 30
第四章 實證資料分析 34
4.1 問卷回收概況與樣本特徵 34
4.1.1 問卷回收概況 34
4.1.2 樣本特徵 35
4.2 敘述性統計分析 40
4.2.1 「回復力」敘述性統計分析 40
4.2.2 「風險管理績效」敘述性統計分析 41
4.2.3 「企業績效」敘述性統計分析 42
4.3 驗證式因素分析 43
4.3.1 一階CFA分析 43
4.4 信度、效度分析 51
4.4.1 信度分析 51
4.4.2 效度分析 52
4.5 變異數分析 (ANOVA) 55
4.5.1 「公司型態」與各因素構面之變異數分析 55
4.5.2 「風險管理相關部門」與各因素構面之變異數分析 56
4.5.3 「風險管理部門主管層級」與各因素構面之變異數分析 57
4.5.4 「公司成立至今年數」與各因素構面之變異數分析 58
4.5.5 「營業額」與各因素構面之變異數分析 59
4.5.6 「公司員工雇用人數」與各因素構面之變異數分析 60
4.6 結構方程模式(SEM)模型估計 61
4.7假設檢定結果驗證 67
第五章 結論與建議 69
5.1研究發現與結論 69
5.1.1 敘述性統計分析結果 69
5.1.2 變異數分析結果 71
5.1.3 模型分析結果 72
5.2 建議 73
5.3研究限制 74
5.4未來研究建議 74
參考文獻 76
附錄 82

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