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研究生:楊富宇
研究生(外文):Yang, Fu-Yu
論文名稱:代言人可信度、品牌可信度對消費者知覺價值與品牌權益之影響:以手機品牌為例
論文名稱(外文):The Influence of Endorsement Credibility、Brand Credibility to Consumer Perceived Value and Brand Equity:A Case of Mobile Brand
指導教授:王智弘王智弘引用關係
指導教授(外文):Wang, Chih-Hung
口試委員:陳水蓮湯雅云王智弘
口試委員(外文):Chen, Shui-LianTang, Ya-YunWang, Chih-Hung
口試日期:2014-06-02
學位類別:碩士
校院名稱:亞洲大學
系所名稱:經營管理學系碩士在職專班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2014
畢業學年度:102
語文別:中文
論文頁數:40
中文關鍵詞:代言人可信度品牌可信度知覺價值品牌權益
外文關鍵詞:Endorsement credibilityBrand credibilityPerceived valueBrand equity
相關次數:
  • 被引用被引用:5
  • 點閱點閱:1058
  • 評分評分:
  • 下載下載:317
  • 收藏至我的研究室書目清單書目收藏:3
本研究目的旨在探討企業之代言人可信度、品牌可信度對消費者知覺價值與品牌權益之影響關係。以曾經使用知名品牌手機(HTC與Samsung)且知道品牌代言人(五月天與Hebe)之消費者為研究對象。本研究利用在網路問卷平台上建立問卷的方式於Facebook、Mobile01、BBS三大平台上放置問卷連結於手機討論區進行問卷蒐集。問卷分為前測與後測方式進行,前測發放20份問卷,以了解問卷題項是否語意通順、易於了解,後測共回收404份有效問卷作為研究之資料。回收資料以SPSS19.0以及AMOS 20統計套裝軟體進行描述性、驗證性因素分析(CFA)、信效度分析、結構方程模式(SEM)統計分析,研究結果發現:(一)代言人可信度對知覺價值有顯著的影響;(二) 品牌可信度對知覺價值有顯著的影響;(三)知覺價值對品牌權益有顯著的影響。
This study discusses the effect of endorsement credibility、brand credibility to consumer perceived value and brand equity. Consumer who well-known brands have used mobile phones (HTC and Samsung) and know the brand endorsement (Mayday and Hebe) were chosen as our respondents. In this study, a questionnaire on the network to build a platform way to place a questionnaire survey on Facebook, Mobile01, BBS three platforms and forum link on the phone questionnaires to collect. Before formal distribution of questionnaire, a pretest was conducted by asking 20 respondents to make sure all the questions are clarify. Eventually, 404 useful questionnaires were received for data analysis. By using SPSS19.0 and AMOS20, descriptive statistics, Confirmatory factor analysis(CFA), Reliability and Validity, Structural equation modeling(SEM) were conducted. The results showed that:(1) Endorsement credibility has a positive and significant influence on perceived value;(2) Brand credibility has a positive and significant influence on perceived value;(3) Perceived value has a positive and significant influence on brand equity.
中文摘要 I
英文摘要 II
目錄 IV
表目次 VI
圖目次 VII
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的2
第三節 研究流程圖3
第二章 文獻探討與研究假設4
第一節 代言人可信度4
第二節 品牌可信度8
第三節 知覺價值11
第四節 品牌權益13
第五節 研究假設16
第三章 研究方法19
第一節 研究變數定義與衡量題項19
第二節 研究設計20
第三節 統計方法22
第四章 資料分析24
第一節 人口統計變數分析24
第二節 驗證性因素分析26
第三節 假說檢定之結果與意涵28
第五章 結論與建議29
參考文獻33
表2-1 代言人可信度之衡量構面與研究結果6
表2-2 品牌可信度之衡量構面與研究結果10
表2-3 知覺價值文獻12
表2-4 品牌權益之構面、定義與目的14
表4-1 樣本次數分配 25
表4-2 驗證性因素分析27
表4-3 平均數、標準差、區別效度27
表4-4 研究假設驗證 28
圖1-1 研究流程圖 3
圖2-1 研究架構圖16

一、中文
池文海、陳瑞龍、潘美雪(2009)。品牌權益、服務品質、知覺價值顧客滿意與顧客忠誠之探討--以台灣中油加油站為例,品質學報,第16卷第4期。
呂文琴、蔡瑤昇、洪志洲、高國書(2012)。部落格代言人對瀏覽者口碑意圖影響之研究:以閱讀動機為干擾變數,商略學報,4卷3期。
吳卲譽(2006)。設計能力對於品牌權益之影響-以明基為例,國立中山大學企業管理學系碩士論文。
何漢斌、李城忠(2010)。名人代言、公益行銷與品牌權益關係之研究-以玉山銀行與王建民為例。運動休閒管理學報,第7卷第1期。
林信宏,2003。運動廣告中的符號消費現象---以NIKE電視廣告為例,傳播與管理研究,第3卷第1期。
周建亨、陳津美、陳怡君(2008)。廣告代言人類型與品牌平價關係之研究,多國籍企業管理評論,第2卷第2期。
徐玉榮(2011),不同性別運動員代言人對消費者可信度、廣告效果及購買意願影響之研究,運動休閒管理學報,第8卷第2期
張雅婷、李賜郎、陳芳萍(2006)。忠誠度方案對知覺價值及忠誠度之影響--以涉入干擾變數,行銷評論,第3卷第1期。
楊東震、謝兆貞、邱俊智(2013)。產品類型與代言人對農產品溝通效果之研究,經營管理學刊,第7/8期,49-66
詹凱捷(2005)。價格促銷、廣告代言人對品牌權益及購買意願之影響,大同大學事業經營研究所碩士論文。
劉弘文(2005)。廣告代言人類型、產品創新屬性對購買意願影響之研究—以高科技產品為例。輔仁大學管理學研究所碩士論文。
鄧筱羚(2004)。洗髮精電視廣告代言人可信度對廣告效果與購買意願影響之研究。台北科技大學商業自動化與管理研究所碩士論文。

二、英文
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