跳到主要內容

臺灣博碩士論文加值系統

(216.73.216.213) 您好!臺灣時間:2025/11/12 18:48
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果 :::

詳目顯示

: 
twitterline
研究生:黃海燕
研究生(外文):Hoang, Hai-Yen
論文名稱:品牌形象、產品涉入、知覺價值及購買意願之相關研究-以G7咖啡為例
論文名稱(外文):Explore the Relationship among Brand Image, Product Involvement, Perceived Value and Purchase Intention- A Case Study of G7 Coffee
指導教授:李維鈞李維鈞引用關係
指導教授(外文):Lee, Wei-Chun
口試委員:羅新興李維鈞朱志忠
口試委員(外文):Lo, Hsin-HsingLee, Wei-ChunChu, Chih-Chung
口試日期:2019-06-28
學位類別:碩士
校院名稱:龍華科技大學
系所名稱:企業管理系碩士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2019
畢業學年度:107
語文別:中文
論文頁數:41
中文關鍵詞:品牌形象知覺價值產品涉入購買意願
外文關鍵詞:Brand ImageProduct InvolvementPerceived ValuePurchase Intention
相關次數:
  • 被引用被引用:13
  • 點閱點閱:605
  • 評分評分:
  • 下載下載:266
  • 收藏至我的研究室書目清單書目收藏:4
本研究針對已購買G7咖啡的消費者為對象,使用網路問卷方式發放進行調查,研究主題以探討購買G7咖啡的消費者在知覺價值,品牌形象,產品涉入,購買意願之關聯性。於2019年3月28日至2019年4月20日進行問卷調查,實際回收306份,均為有效問卷,並透過SPSS20 統計軟體進行分析實證。所使用的統計分析包括:項目分析、效度分析、信度分析、因素分析、描述性統計分析、相關分析及迴歸分析等方法。依研究動機、研究目的對於實際調查、研究分析所得之結果予以陳述:1. 產品涉入對於品牌形象及知覺價值有顯著正向影響;惟產品涉入對購買意願無顯著影響,表示完善的產品涉入對品牌形象,知覺價值有提升的效果。2. 品牌形象對知覺價值有顯著正向影響;惟品牌形象對購買意願無顯著影響,表示品牌形象越高,知覺價值也會相對提升。3. 知覺價值對於購買意願,呈顯著正相關,表示落實知覺價值,能大幅提升購買意願。4. 產品涉入得透過品牌形象及知覺價值對於購買意願間具有部分中介效果。5. 品牌形象得透過知覺價值對於購買意願間具有中介效果。
This study is aimed at consumers who have purchased G7 coffee, using online questionnaires to conduct surveys, and research topics to explore the relevance of consumers who purchase G7 coffee in terms of perceived value, brand image, product involvement, and purchase intention. Questionnaires were conducted from March 28, 2019 to April 20, 2019, and 306 were actually collected, which were valid questionnaires and analyzed by SPSS statistical software. The statistical analysis used includes: project analysis, validity analysis, reliability analysis, factor analysis, descriptive statistical analysis, correlation analysis and regression analysis. According to the research motivation and research purpose, the results of actual investigation and research analysis are stated: 1. Product involvement has a significant positive impact on brand image and product perception value; dimension product involvement has no significant impact on purchase intention, indicating that a perfect product is involved in the brand image and product perception value has an improved effect.2. Brand image has a significant positive impact on product perception value; Wei brand image has no significant impact on purchase intention, indicating that the higher the brand image, the higher the product perception value.3. Product perceived value is significantly positively correlated with the willingness to purchase, indicating that the implementation of product perception value can significantly increase the willingness to purchase.4. The product involved has a partial mediation effect on the purchase intention through the brand image and product perception value.5. The brand image has an intermediary effect on the purchase intention through the product perception value.
摘要 i
ABSTRACT ii
誌謝 iii
目錄 iv
表目錄 vi
圖目錄 vii
1. 緒論 1
1.1 研究背景與動機 1
1.2 研究目的 2
1.3 研究流程 2
2. 文獻探討 4
2.1 品牌形象 4
2.1.1 品牌形象的定義 4
2.1.2 品牌形象的衡量 4
2.1.3 小結 5
2.2 知覺價值 5
2.2.1 知覺價值的定義 5
2.2.2 知覺價值的衡量 6
2.2.3 小結 7
2.3 產品涉入 7
2.3.1 產品涉入的定義 7
2.3.2 產品涉入的構面 8
2.3.3 小結 8
2.4 購買意願 8
2.4.1 購買意願的定義 9
2.4.2 購買意願的衡量構面 9
2.4.3 小結 10
2.5 研究變項間之相關性研究 10
2.5.1 品牌形象與購買意願之關係 11
2.5.2 知覺價值與購買意願之關係 11
2.5.3 產品涉入與購買意願的關係 10
2.5.4 品牌形象與消費者知覺價值的關聯 11
2.5.5 產品涉入、品牌形象與知覺價值關聯的影響 10
3. 研究方法 13
3.1 研究架構 13
3.2 研究假設 13
3.3 研究對象及抽樣方法 14
3.4 研究工具 14
3.5 統計方法 14
4. 資料分析 16
4.1 樣本結構之敘述性分析 16
4.2 因素與信度分析 18
4.3 差異分析 19
4.4 相關分析 27
4.5 迴歸分析與中介效果驗證 27
4.6 小結 29
5. 結論與建議 31
5.1 研究結論 31
5.2 研究建議 32
參考文獻 33
附錄 37


江書晏 (2015)。保健食品產品功能、涉入程度對購買意願影響之研究─以消費者年齡為干擾變數(碩士論文)。中國文化大學國際企業管理學系碩士在職專班。取自https://hdl.handle.net/11296/rsu6f2
何浚豪 (2017)。品牌形象、服務品質、價格促銷、顧客滿意與再購願關係之探討(碩士論文)。國立高雄第一科技大學行銷與流通管理系。取自https://hdl.handle.net/11296/z7wq49
阮氏秋水 (2011)。咖啡市場品牌行銷策略之研究-以越南中原咖公司為例(碩士論文)。環球科技大學中小企業經營策略管理研究所。取自https://hdl.handle.net/11296/vgevfe
林才淵 (2014)。品牌形象、產品涉入、知覺價值對顧客忠誠影響之研究-以連鎖咖啡業為例(碩士論文)。醒吾科技大學行銷與流通管理系所。取自https://hdl.handle.net/11296/yy32z3
侯淑雅 (2012)。品牌形象、品牌關係、顧客知覺價值對精品購買意願之研究-以產品涉入為干擾變項(碩士論文)。樹德科技大學經營管理研究所。取自https://hdl.handle.net/11296/76a5ey
張淑青 (2006)。顧客忠誠驅動因子之研究-顧客知覺價值的關鍵角色及顧客滿意與信任的中介影響。輔仁管理評論。第十三卷,第一期,頁107-132。
張韶恩 (2017)。體驗服務、服務品質及知覺價值對購買意願之研究-以T公司為例(碩士論文)。南華大學企業管理學系管理科學碩士班。取自https://hdl.handle.net/11296/gfbp49
張薷文 (2011)。體驗行銷對顧客忠誠度和購買意願的影響-以產品涉入程度為干擾變數(碩士論文)。中國文化大學國際企業管理研究所。取自https://hdl.handle.net/11296/r8h9yb
莊立民 (2006)。組織創新模式建構與實證之研究-以台灣資訊電子業為例(碩士論文)。國立成功大學企業管理學系碩士班。取自https://hdl.handle.net/11296/mx65v6
黃玠綸 (2017)。英雄聯盟玩家之休閒體驗、知覺價值與購買意願關係之研究(碩士論文)。國立雲林科技大學休閒運動研究所。 取自https://hdl.handle.net/11296/b9g9x2
榮泰生 (2002)。現代行銷管理。台北︰五南圖書出版股份有限公司。
劉憶如,袁郁芙,郭姵君,許筱姍 (2011)。品牌形象與服務品質特性對購物動機與購買意願之影響-以Pay Easy為例。龍華科技大學企管系專題。
劉麗滿 (2015)。品牌形象、促銷方式與知覺價值對消費者購買意願之影響:以台南地區小北百貨為例(碩士論文)。南台科技大學高階主管企管碩士班。取自https://hdl.handle.net/11296/daw2vp
潘怡如 (2009)。化妝保養品品牌形象、顧客忠誠度與口碑傳播相互關係之實證研究(碩士論文)。大葉大學事業經營研究所碩士在職專班。取自https://hdl.handle.net/11296/2gvr83
鄭旭夆 (2018)。服務品質、品牌形象、忠誠度之研究-以台南市烘焙坊為例(碩士論文)。高苑科技大學企業管理系經營管理碩士班。取自https://hdl.handle.net/11296/a5e875
顏琳 (2012)。體驗行銷滿意度、品牌形象、產品涉入對顧客忠誠度影響之研究(碩士論文)。中國文化大學商學院國際企業管理學系。取自https://hdl.handle.net/11296/kh66kh
顏佑庭 (2012)。體驗行銷,知覺價值對女性消費者購買化妝品意願之研究-以產品涉入觀點探討中介,干擾效果(碩士論文)。樹德科技大學經營管理研究所。取自https://hdl.handle.net/11296/5w7c7z
顧育成 (2017)。精品咖啡店在咖啡市場經營策略之研究-以肯達咖啡為例(碩士論文)。德明財經科技大學行銷管理系在職專班。取自https://hdl.handle.net/11296/m24jfa

Biel, A. L. (1992). How brand image drives brand equity, Journal of Advertising Research, 32(6), 6-12.
Blackwell, D. R., Miniard, P. W. & Engel, J. F. (2001). Consumer Behavior, 9th ed., Harcourt, Inc.
Breur, T. (2006). The importance of focus for generating customer value. Journal of Financial Services Marketing, 11(1), 64‐71.
Cafef (2018). Cafef, retrieved April 15, 2019, from: http://cafef.vn/doanh-nghiep/thuong-hieu-ca-phe-viet-nam-va-khat-vong-toan-cau-p36r20181003102214006.chn
Celsi, R. L., & Olson, J. C. (1988). The role of involvement in attention and comprehension processes. Journal of Consumer Research, 15, 210-224.
Celsi, R. L., Randall, L. R., & Leigh, T. W. (1993). An exploration of high-risk leisure consumption through skydiving, Journal of Consumer Research, 20(1), 1-23.
Chandrashekaran, R. & Grewal, D. (2003). Assimilation of advertised reference prices: The moderating role of involvement. Journal of Retailing, 79(1), 53-62.
Chu, C., Chang, C., & Lin, W. C. (2012). The effect of advertisement frequency on advertisement attitude the controlled effects of brand image and spokesperson is credibility. Procedia Social and Behavioral Sciences, 57, 352-359
De Wulf, K., Odekerken-Schroder, G., & Iacobucci, D. (2001). Investments in consumer relationships: A cross-country and cross-industry exploration. Journal of Marketing, 65(4), 33-5
Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects of price, brand, and store information on buyers' product evaluations. Journal of Marketing Research, 28(3), 307-319
Dwivedi, A. & Merrilees, B. (2012). The impact of brand extensions on parent brand relationship equity, Journal of Brand Management, 19(5), 377-390.
Engel, J. F., Blackwell, R. D., & Miniard, P. W. (1993). Consumer Behavior (6th Eds.). The Dryden Press, a Division of Holt, Rinehart and Winston, Inc.
Flynn, L. R., & Goldsmith, R. E. (1993). A validation of the Goldsmith and Hofacker innovativeness scale. Educational and Psychological Measurement, 53(4), 1105-1116.
Fredericks, J. O. & Slater, J. M. (1998). What does your customer really want? Quality Progress, 31, 63-65.
G7 coffee (2018). Cà phê G7, retrieved April 16, 2019, from: https://vi.wikipedia.org/wiki/C%C3%A0_ph%C3%AA_G7
Ghafelebashi, S., Asadollahi, A., & Nikfar, F. (2011). Acquaintance with all types of involvement in consumer behavior, Journal of Contemporary Research in Business 3(5), 493-506.
Grewal, D., Monroe, K. B., & Krishnan, R (1998). The effect of price-comparison advertising on buyers' perception of acquisition value, transaction value, and behavioral intensions, Journal of Marketing, 62(2), 46-59.
Grohs, R. & Reisinger, H. (2014). Sponsorship effects on brand image: The role of exposure and activity involvement. Journal of Business Research, 67(5), 1018-1025.
Hellier et al. (2003). Customer repurchase intention: A general structural equation model. European Journal of Marketing, 37(11), 1762-1800.
Jenni, R. & Byron, S. (2003). Measuring brand perceptions: Testing quantity and quality, Journal of Targeting, Measurement and Analysis for Marketing, 11(3), 218-229.
Kamins, M. A. & Marks, L. J. (1991). The perception of kosher as a third-party certification claim in advertising for familiar and unfix liar brands, Journal of the Academy of Marketing Science, 19(3), 77-185.
Keller, K. L. (1993). Conceptualizing, measuring, and managing customer- based brand equity, Journal of Marketing, 57(1), 1-22.
Lockshin, L., Jarvis, W., Perrouty, J. P., & d'Hauteville, F. (2006). Using simulations from discrete choice experiments to measure consumer sensitivity to brand, region, price, and awards in wine choice, Food Quality and Preference, 17(3), 166-178.
Low, G. S. & Lamb, C. W. Jr. (2000). Measurement and dimensionality of brand associations, Journal of Product & Brand Management, 9(6), 350-370.
Monroe, K. B., & Krishnan, R. (1985). The effect of price on subjective product evaluations. In Jacoby, J., & Olson, J. (Eds.), the Perception of Merchandise and Store Quality (209-232). Lexington, MA: Lexington Books.
Moon, J., Chadee, D. & Tikoo, S. (2008). Culture, product type, and price influences on consumer purchase intention to buy personalized products online, Journal of Business Research, 61 (1), 31-39.
O'Cass, A. (2000). An assessment of consumer’s product, purchase decision, advertising and consumption involvement in fashion clothing. Journal of Economic Psychology, 21(5), 545-576.
Parasuraman, A. & Grewal, D. (2000). The impact of technology on the quality-value- loyalty chain: a research agenda. Journal of the Academy of Marketing Science, 28(1), 168-174.
Park, C. W., Jaworski, B. J. & Maclnnis, D. J. (1986) Strategic brand concept-image management. Journal of Marketing, 50(3), 135-145.
Petrick, J. F. (2002). Development of a multi-dimensional scale for measuring the perceived value of a service. Journal of Leisure Research, 34, 119-134.
Pura, M. (2005). Linking perceived value and loyalty in location-based mobile services, Managing Service Quality: An International Journal, 15(6), 509-538.
Romaniuk, J., & Sharp, B. (2003). Measuring brand perception: Testing 178 quantity and quality. Journal of Targeting, Measurement and Analysis for Marketing, 11(3), 218-229.
Sanchez, J., Callarisa, L., Rodriguez, R. M., & Moliner, M. A. (2006). Perceived value of the purchase of a tourism product. Tourism Management, 27, 394-409
Schiffman, L.G. & Kanuk, L. L. (2000). Consumer Behavior (7th ed.), Inc. Schultz, Prentice Hall.
Sheth, J. N., Newman, B. I. & Gross, B. L. (1991). What we buy: The theory of consumption value, Journal of Business Research, 22(2), 159-170
Spears, N. & Singh, S. N. (2004). Measuring attitude toward the brand and purchase intentions. Journal of Current Issues and Research in Advertising, 26(2), 53-66.
Sweeney, J. C. & Soutar, G. N. (2001). Consumer-perceived value: The development of a multiple item scale, Journal of Retailing, 77(2), 203-220.
Trung Nguyen coffee (2019). Trung Nguyen Legend, retrieved April 15, 2019, from: http://www.trungnguyen.com.vn/
VIETNAM COFFEE AROMA (2016). Lich Su Ca Phe Viet Nam (2016_August), retrieved April 10, 2019, from: http://vietcoffee.com.vn/hieu-ve-ca-phe/lich-su-ca-phe/lich-su-ca-phe-viet-nam/
Wang, Y. L. & Tzeng, G. H. (2012). Brand marketing for creating brand value based on a MCDM model combining DEMATEL with ANP and VIKOR methods, Expert Systems with Applications, 39(5), 5600-5615.
Zaichkowsky, J. L. (1994). The personal involvement inventory: reduction, revision, and application to advertising. Journal of Advertising, 23(4), 59-70.
Zeithaml, V. A. (1988). Consumer perception of price, quality and value: a means-end model and synthesis of evidence. Journal of Marketing, 52, 2-22.
Zhang, M. X. & Jolibert, A. (2015). A culture chinoise traditionnelleet comportments deconsommation, Decision Marketing, 19, 85-92.



QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top
無相關期刊
 
1. 生活型態、品牌形象、知覺價值對購買意願影響關係之研究-以男性化妝品為例
2. 吉祥物及品牌形象對購買意願之影響 -YO COFFEE悠咖啡為例
3. 品牌形象對促銷活動吸引力與消費者知覺風險的影響 -以產品涉入為干擾變相
4. 產品屬性、品牌形象、知覺價值與購買意願關係之研究 -以 ZARA 實體店面與網路商店為例
5. 企業形象、服務品質、顧客滿意度及忠誠度之相關研究-以Big C越南大賣場為例
6. 產品涉入、消費者信任對有機產品知覺價值及購買意願影響之研究
7. 探討善因行銷、情緒、品牌形象 對購買意願的影響
8. 探討文化創意園區品牌形象對於知覺價值與顧客忠誠 意願影響— 比較兩種不同品牌組合模式
9. 體驗行銷對體驗價值、品牌信任與購買意願之影響:產品涉入的干擾效果
10. 網購寵物用品知覺價值與購買意願之研究-以促銷與知覺風險為調節變項
11. 品牌形象與知覺價值對消費意願之 研究-以自助洗衣為例
12. 探討不同促銷方式、產品涉入與品牌態度對消費者購買意願之影響-以酒類商品為例
13. 品牌形象、服務品質、顧客滿意度對消費者購買意願之影響-以醫學美容為例
14. 品牌形象及知覺價值對快時尚服飾品牌購買意願之影響-以流行涉入程度為調節變數
15. 服務品質對知覺價值、顧客滿意度與顧客忠誠度之影響-以新北市記帳及報稅代理人為例