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郭彥谷 (2009)。服務品質、企業形象、顧客滿意度對顧客忠誠度關聯性之研究─以高等海事教育機構為例,國立臺灣海洋大學航運管理學系未出版之博士論文。許士軍 (1987)。新加坡消費者對不同來源地產品之知覺及態度,管理評論,1-18。
黃英忠、張國義、杜佩蘭 (2002)。報紙廣告招募內容及訴求-招募者與求職者觀點,
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楊文芬 (2009)。企業形象對組織人才吸引力之影響:以應徵者個人差異為干擾變數,國立交通大學經營管理研究所碩士論文潘淑滿 (2003)。質性研究-理論與應用。臺北市:心理。
蕭妃伶 (2006)。雇主品牌之研究-內部與外部行銷觀點,國立中山大學人力資源管理研究所未出版之碩士論文。鄭惠文 (1992)。企業贊助公益活動與企業形象之研究,國立中興大學企業管理研究所未出版之碩士論文。蘇森榮 (1990)。速食連鎖業市場區隔與企業形象定位之研究。國立交通大學管理科學研究所碩士論文。二、英文文獻
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