臺灣博碩士論文加值系統

因應國際化趨勢，網際網路興起及雲端商務與客戶需求滿足之種種壓力下，協同產品商務是企業在全球運籌營運下以更低成本，更快速，及更有新創意的營運模式和客戶作深入的合作方式，這正是我國企業希望追求的重要目標。
人類在高度工業化之後消耗了大量天然資源，產品與資源的再利用率較低，因此，減少資源的消耗與提升資源使用效率，是各個國家與企業的當務之急。所以將提供服務取代產品銷售的「服務化」，是未來在各產業中所必須要追求的課題。
本研究透過個案研究的方式，以台灣伺服器產業為例，建構一個以市場為導向的營運架構，探討伺服器產業充分運用協同產品商務與產品服務系統這兩種流程，協同供應商及客戶形成一整個新型營運的模式，並且運用租賃取代銷售，將伺服器的使用率達到最佳化。最後利用實驗設計找出這種營運架構下伺服器廠商、供應商與客戶三者間的關鍵因素，用以建構一個全面性的、更具有市場競爭力的研發與銷售的系統，可供日後伺服器廠商的營運模式評估參考。

Owing to international trends, the rising of Internet, cloud commerce and customer needs, enterprises will face pressure. Collaborative Product Commerce is a cooperated method that makes enterprises have lower cost, faster and more creative modes of operation with customers in the global operation. That is an important goal that enterprises one seeking.
After industrialization, humans consumed a large amount of natural resources, products and resources now have lower utilization rates. Therefore, to reduce consumption of resources and improve the efficiency of resource use this is urgent priority for various countries and business.
For the Taiwan server industry, we need to study a way to construct a market-oriented operational structure. We also need to explore the server industry and make full use of Collaborative Product Commerce and Product Service System, so as to cooperate with suppliers and customers to form a new operating mode. To make leasing replace sales for optimized server utilization. Use of experiment design will find out key factors between server firms, suppliers and customers in this operational structure. Constructing development and selling system will have comprehensive in the market. In future, server firms can evaluate or reference this mode of operation.

目錄 VI
圖目錄 VIII
表目錄 IX
第壹章 緒論 1
第一節 研究背景 1
第二節 研究動機 2
第三節 研究目的 3
第四節 研究架構與流程 4
第五節 研究範圍與限制 6
第貳章 文獻分析與探討 7
第一節 協同產品商務 7
第二節 產品服務系統 16
第三節 雲端服務 20
第四節 伺服器電腦 23
第参章 研究方法 30
第一節 研究架構 30
第二節 雲端服務架構下伺服器廠商與客戶關係之影響層面 31
第三節 資料及個案蒐集方法 38
第肆章 實證研究與分析 43
第一節 個案伺服器廠商概況分析 43
第二節 個案廠商之營運流程 47
第三節 個案描述 51
第四節 個案訪談設計與描述分析 55
第五節 研究發現與推論 57
第六節 個案的評核指標驗證 64
第伍章 結論 71
第一節 研究發現之討論 71
第二節 研究結果與貢獻 72
第三節 後續研究建議 73
參考資料 75
中文部分 75
英文部分 77
網頁部分 82

中文部分
1. 王妙伶、郭財吉、胡志昇(2011)。在不同產品服務模型下最適定價策略。明新科技大學工業工程與管理系、中原大學工業與系統工程學系。
2. 阮柏豪 林盛隆(2011)。 家用濾水器產品服務系統之環境績效評估
3. 何應欽、康馨予(2010)。新產品開發的供應商評量。商管科技季刊第十一卷第二期。
4. 何正得、張 豪(2007)。新產品協同開發之案例式推理系統。工程科技與教育學刊第四卷第四期。391-410。
5. 李厚諄(2009) 運用案例分析與TRIZ 之產品服務系統創新設計方法研究。 國立成功大學機械工程學系碩士論文。
6. 吳兆娜(2009)。 產品服務系統的環境與經濟效益之研究 朝陽科技大學環境工程與管理系碩士論文
7. 官生平(2012)。品質資訊系統與雲端運算。品質月刊 48卷2期。
8. 高秀美（2002）。協同商務技術，台灣製造業超越OEM 模式的關鍵要素。26-32。
9. 陳榮安(1999)等著。資訊運籌管理概論－策略、技術及應用，滄海書局。
10. 陳俊廷(2008)。虛擬化網路安全實習實驗室之規劃與建置。淡江大學碩士論文。
11. 陳得發(2004)。中國人適合關係導向直銷，工商時報
12. 張保榮(2011)。雲端應用之現況與未來。國立高雄大學資訊工程學系
13. 張瑞雄(2010)。綠色雲端計算。研考雙月刊第34卷第4期。
14. 黃銘智(2000)。數位化環境下的產品開發模式，CADesigner 153 期。19-26。
15. 鐘嘉德、高天助、楊嘉栩(2010)。 雲端運算與產業發展。研考雙月刊 34 卷4期，20 -31。

英文部分
1. Aberdeen Group(1999). Collaborative Product Commerce：Delivering Product Innovations at Internet Speed. Aberdeen Group Market Viewpoint, Vol. 12, No. 9.
2. Aberdeen Group(2000). Beating the Competition with CPC. Boston Aberdeen Group.
3. Arend, R. J. SME-Supplier Alliance Activity in Manufacturing: Contingent Benefits and Perceptions. Strategic Management Journal (27), 2006, 741-763.
4. Aurich, J. C. & Fuchs, C.(2004). Life cycle oriented technical PSS design. Proceedings of SusProNet conference on product service systems: Practical value, 7-9.
5. Bernardini, O. & Galli, R. (1993). Dematerialization: Long-term trends in the intensity of use of materials and energy. Futures, 25(4), 431-448.
6. Burdick & D. B. Bond & D. Miklovic & K. Pond & C. Eschinger(1999). C Commerce：The New Arena for Business Applications. Gartner Group Research Note.
7. Cleveland, J. & Ruth, M. (1998). Indicators of dematerialization and the materials intensity of use. Journal of Industrial Ecology, 2(3), 15-50.
8. Cooper, R. G.(1998). Benchmarking New Product Performance: Results of the Best Practices Study. European Management Journal, 16(1),1-17.
9. Cooper, R. G. & Kleinschmidt, E. J. (1991). The Impact of Product Innovativeness of Performance. Journal of Product Innovation Management, Vol.8, 240-251
10. Crawford M. & Benedetto, A. D.(2008) New Products Management (9th ed). McGraw-Hill Irwin, Boston.
11. Day, G. S. (2000). Managing market relationship. Academy of Marketing science, 28(1), 24-30.
12. Dyer, J. H., & Singh, H. (1998). The relational view: Cooperative strategy and sources of interorganizational competitive advantage. Academy of Management Review, 23(4), 660-679.
13. Jones, L. J. & J. W. Finan (2000). Decision Model：Selecting the Best Strategy for Implementing a Corporate Wide Enterprise Resource Planning System. For Educational Purposes Only, 1-23.
14. Kerr, W. & Ryan, C. (2001). Eco-efficiency gains from remanufacturing: A case study of photocopier remanufacturing at Fuji Xerox. Journal of Cleaner Production, 9(1), 75-81.
15. Langenwalter, G. A. (2000), “Enterprise Resources Planning and Beyond Integrating Your Entire Organization”, CRC/APICS Press. New York.
16. Leonard-Barton, D. (1992). Core capabilities and core rigidities: A paradox in managing new product development. Strategic Management Journal. 13 (Summer Special Issue), 111-125.
17. Leonard-Barton, D. (1995). Wellspring of Knowledge: Building and Sustaining the Sources of Innovation. MA: Harvard Business School Press.
18. Manzini, E. & Vezzoli, C.(2002). Product-Service Systems and Sustainability: Opportunities for Sustainable Solutions. United Nations Enviroment Program.
19. Mohr, J. & Spekman, R. (1994). Characteristics of Partnership Success: Partnership Attributes, Communication Behavior, and Conflict Resolution Techniques. Strategic Management Journal, 15(2), 135-153.
20. Mont, O.(2003). Editorial for the special issue of the Journal of Cleaner Production on Product Service Systems. Journal of Cleaner Production, Vol.11, 815-817.
21. Mont, O. (2002). Clarifying the Concept of Product-Service System. Journal of Cleaner Production, 10(3), 237-245.
22. Morelli, N.(2004). Developing new PSS: Methodologies and operational tools. Proceedings of SusProNet conference on product service systems: Practical value, 44-47.
23. Nonaka, 1. & Takeuchi, H. (1995). The Knowledge Creafing Company. New York: Oxford University Press
24. Peng Song & Min Tang & Jinxiang Dong(2001). Computer Supported Cooperative work in design, The Sixth International Conference. Collaborative Model for Concurrent Product Design, 212-217.
25. Song, X. M., & Montoya-Weiss, M. M. 1998. Critical development activities for really new versus incremental products. Journal of Product Innovation Management, 15 (2), 124–135.
26. Stafford, R.E. (1994). Using Co-Operative Strategies to Make Alliances Work. Long Range Planning, 27, No.3, 64-74.
27. Tukker, A.(2004). Eight Types of Product Service System. Business Strategy and the Enviroment, Vol. 13, 246-260.
28. Utterback et al.(1971). The process of technological innovation within the firm. Academy of Management Journal, Iss., 75-89.
29. Van Horn R. L. (1973). Empirical studies on M.I.S. Wharton Conference on Research on Computers in Organization.
30. Voet, E., Oers, L., & Nikolic, I. (2004). Dematerialization: Not just a matter of weight. Journal of Industrial Ecology, 8(4), 121-137.
31. Wei-Wen Wu (2011). Developing an explorative model for SaaS adoption. Expert Systems with Applications 38, 15057–15064.
32. White, A.L, Stoughton, M., & Feng, L. (1999). Servicing: The quiet transition to extended product responsibility. Tellus Institute, Boston.
33. Xiuli Geng et al. (2011). A systematic decision-making approach for the optimal product–service system planning. Expert Systems with Applications 38, 11849–11858.
34. Yang Zheng et al. (2011). Collaborative design: Improving efficiency by concurrent execution of Boolean tasks. Expert Systems with Applications 38, 1089–1098.
35. Yin, R. K. (1984). Case Study Research: Design and Methods. CA: Sage Publications.



網頁部分
資訊百科。 http://www.itbase.com.tw
wiki百科 。 http://en.wikipedia.org/wiki/Main_Page
VMware。 http://www.vmware.com/tw
資策會產業情報研究所。 http://www.mic.iii.org.tw/index.asp