臺灣博碩士論文加值系統

目的是激勵一般商業銀行的工人，激勵特別是商業銀行的員工，以往對員工工作動力的研究，特別是對越南工商行政聯合商業銀行的研究，我選擇了論文題目： “越南股份製商業銀行（越南銀行），河內分公司員工工作動機”。河內分行和其他銀行提供的報告的次要數據來源分析比較分行的員工態度和能力。
使用這項研究的方法是從調查收集的關於銀行職員的主要數據來源也用於研究工人的需求，為本行員工創造更好的工作環境。
除了使用最大數據分析方法在採訪銀行職工提供優勢的情況下，存在缺點。
分析結果表明原因，但最重要的是表明這些缺點不僅源於外部因素，而且來源於內部因素。
調查分析顯示，聯合商業銀行存在越南銀行的原因，缺點不僅來自外部因素，也來自單位內部的要素。在論文結尾的最大限度，提出了一些解決方案，以增加單位員工的積極性。作者還概述了越南河內工商貿易聯合商業銀行的若干建議。這些建議非常簡單，易於實施，但對於越南河北工商行政管理局河內銀行目前和未來的時期來說，這是非常必要的。這些建議主要側重於如何保留良好的員工，創造工作環境以及本行每名員工的報酬水平。所以我相信，通過這個研究，不僅可以幫助單位更加全面地發展銀行業務，而且還要看到一些解決方案，為員工創造動力。

Purpose motivate your workers in general commercial banks and motivate staff in particular commercial banks, the previous researches on the working motivation for employees in general and for Vietnam Joint Stock Commercial Bank for Industry and Trade in particular, I have chosen the topic for the thesis: “Working motivation for employees in Vietnam Joint Stock Commercial Bank for Industry and Trade (VietinBank), Hanoi branch”. Secondary data sources from the reports supplied by Hanoi branch and other banks are used to analyze and compare the attitude and ability of the staff at the branch.
Methods uesd to have used the study is Primary data sources collected from the survey about the bank’s staff are also used to study the needs of workers in order to create a better working environment for the staff at the Bank.
Besides the maximum data analysis METHODS USED IN interviewing bank employees to provide the advantages, the disadvantages indicated exist.
Analysis results indicate the causes but the most important thing shows that these disadvantages not only stem from external factors but also from the internal factors.
The survey analyzes indicate the cause of the Joint Stock Commercial Bank exists Viettinbank, disadvantages exist not only from external factors but also from elements inside the unit. The maximum at the end of the essay, some solutions are given in order to increase motivation for the employees in the unit. The author also outlines a number of recommendations for Vietnam Joint Stock Commercial Bank for Industry and Trade Hanoi Bank. The suggestions are very simple and easy to implement, but extremely necessary for Vietnam Joint Stock Commercial Bank for Industry and Trade Hanoi Bank at present time and in the coming period. The proposals mainly focus on how to retain good employees or create work environments as well as the level of remuneration for each employee at the Bank. So, I believe that with this research not only helps the unit have a more general look to develop the Bank longer but also see some solutions for creating motivation for employees in the branch.

摘要 i
ABSTRACT ii
ACKNOWLEDGEMENTS iii
目錄 iv
List of Tables vi
List of Figures vii
CHAPTER 1: INTRODUCTION 1
1.2. The purpose and tasks of the research of subject 2
1.3. The object and the scope of the study 3
1.4. Overview of the results of research related to the subject 3
1.5. The structure of the thesis 4
CHAPTER 2: THE BASIS OF ARGUMENTS ABOUT THE MOTIVATION FOR WORKERS IN COMMERCIAL JOINT STOCK BANK 5
2.1. The concept 5
2.2. The theories of motivation 7
2.3 Characteristics create impetus for labour in commercial banks 19
2.4. The motivation for employees 22
2.5. The factors affecting motivation for employees 26
2.6 Experiences motivate employees in a bank TMCP 31
Chapter 3: RESEARCH METHODS 34
3.1. Data collection methods 34
3.2. Data analysis method 34
CHAPTER 4: THE REALITY OF CREATING MOTIVATION FOR WORKERS AT THE VIETNAM INDUSTRIAL AND COMMERCIAL BANK (VIETINBANK) – HANOI BRANCH 36
4.1. Overview of Vietinbank – Hanoi Branch 36
4.2. The situation of motivating employees at Viettinbank- Hanoi Branch 49
4.3. Assessment of motivation for employees of the bank 68
CHAPTER 5: SOME SOLUTIONS TO IMPROVE THE MOTIVATION FOR WORKERS AT VIETINBANK – HANOI BRANCH 72
5.1. The oientation up to 2020 of Vietinbank - Hanoi Branch 72
5.2 Some solutions to improve the motivation for employees at Vietinbank – Hanoi branch 74
CHAPTER 6: CONCLUSION 84
REFERENCES 85
APPENDIX: QUESTIONNAIRE SURVEY 88

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14. James, H.Donnelly, JR, James L.Gibson, John M.Ivancevich (2008), learning basic Administrator, Publisher social labor, Hanoi (translated Vu Trong Hung, Phan Thang edited)
15. Decree 114/2002 / ND-CP dated 31/12/2002 stipulating in detail and guiding the implementation of some of the charter Labor Code on salary.
16. Circular No. 13/2003 / TT-BLD TBXH executable instructions dated 05/30/2003 of some articles of Decree 114/2002 ND-CP dated 31/12/2002.
17. Regulation of VIETINBANK salary
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21. The master’s thesis of Vu Thi Uyen (2008), Protection at the University of national Economics: "Motivating management employees in state-owned banks in Hanoi 2020”
22. The master’s thesis of Nguyen Trong Article (2012) protected at Shute" research job satisfaction of workers in cement companies Hai Duong Trung Hai- "
23. Master's thesis of Le Tuan Anh (2009), Protection at the University of National Economics: "Motivating employees working for the company at stake TKV Uong Bi power base."
24. The master’s thesis of Mai Quoc Bao (2010), Protection at the University of National Economics: "Perfection of motivating workers Cement Corporation Vietnam"
25. Master's Thesis of Le Ngoc Hung (2012), Protection at the Institute of technology and the Post and telecommunication: "Motivating employees in companies computing and data communication"
26. Financial statements. Hanoi Vietinbank 2013-2014
27. Website: Vietinbank.com.vn; saga.com.vn; vnba.org.vn; wikipedia.org; doanh nhan.net; vneconomy