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研究生:武文黃
研究生(外文):VU, VAN HOANG
論文名稱:外籍幫傭和看護與雇主間交換關係對信任與工作滿意度之研究
論文名稱(外文):A Study of the Exchange Relation between Employers and the Foreign Health Care Assistants on Trust and Job Satisfaction.
指導教授:廖森貴廖森貴引用關係
指導教授(外文):Sen-Kuei Liao
口試委員:蔡瑤昇李易諭
口試日期:20170614
學位類別:碩士
校院名稱:國立臺北科技大學
系所名稱:經營管理系碩士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2017
畢業學年度:105
語文別:中文
論文頁數:66
中文關鍵詞:信任工作滿意度監護工家庭幫傭
外文關鍵詞:TrustJob satisfactionCaretakerHousemaid
相關次數:
  • 被引用被引用:3
  • 點閱點閱:369
  • 評分評分:
  • 下載下載:104
  • 收藏至我的研究室書目清單書目收藏:0
本研究以在台工作之三個國家菲律賓、印尼、越南的外籍幫傭和看護為樣本進行實證研究,總計發放1200 份問卷,蒐集有效問卷為600 份。並使用SPSS 和AMOS軟體進行資料的實證分析,分析方法共分為四個部分為描述性統計、信效度分析、相關分析與結構方程模式。研究結果發現如下:
 外籍幫傭和看護與雇主的交換關係正向影響外籍幫傭和看護對雇主的信任。
 外籍幫傭和看護對雇主的信任正向影響外籍幫傭和看護的工作滿意度。
 外籍幫傭和看護與雇主的交換關係正向影響外籍幫傭和看護的工作 滿意度。
This Research used the foreignhousehold and health care assistants working in Taiwan from three countries, thePhilippines, Indonesia and Vietnam as samples to do the actual research. Wegave out 1200 questionnaires in total, and collected 600 effective questionnaires. This research used SPSS and AMOS as statistical tool to conduct confirmatory analysis, the data were analyzed by using descriptive statistics, reliability and validity analysis, correlation analysis, path analysis. The result of study is found as follows:
 The exchange relation between the foreign household and health careassistants positively influences the trust of the foreign helpers and healthcare assistants to their employers.
 The trust of the foreign household and health care assistants to theiremployers positively influences how much they are satisfied with their job.
 The exchange relation between the foreign helpers and health care assistants positively influences how much they are satisfied with their job.
目錄
摘要 i
ABSTRACT ii
誌 謝 iii
目錄 iv
表 目 錄 vi
圖 目 錄 vii
第一章 緒論 1
1.1- 研究背景 1
表1.1 產業及社福外籍勞工人數 2
1.2-研究動機 2
1.3研究目的 3
1.4研究範圍與對象 4
表1.2 社福外籍勞工人數-按國籍分 4
第二章 文獻探討 5
2.1 外籍幫傭和看護與雇主間交換關係理論 5
2.1.1 外籍幫傭和看護與雇主間交換關係的定義 5
2.1.2 外籍幫傭和看護與雇主間交換關係理論的發展背景 6
2.1.3 外籍幫傭和看護與雇主間交換關係的發展過程模型 7
2.1.4 外籍幫傭和看護與雇主間交換關係的影響因數 8
2.2 信任 9
2.2.1 信任之涵義 9
2.2.2信任的類型 10
2.3工作滿意度 11
2.3.1工作滿意的定義 11
2.3.2工作满意理論 12
2.3.3工作滿意的重要性 13
2.3.4影響工作滿意度之因素 13
2.4外籍幫傭和看護與雇主間交換關係、信任與工作滿意度之關聯性 14
2.4.1外籍幫傭和看護與雇主間交換關係與信任之關聯性 14
2.4.2信任與工作滿意度之關聯性 15
2.4.3外籍幫傭和看護與雇主間交換關係與工作滿意度之關聯性 17
第三章研究方法 19
3.1概念性研究架構 19
3.2研究假設 20
3.3問卷設計 20
第四章資料分析與結果 26
4.1 受訪基本資料分析 26
表4.1樣本分佈情形 27
表4.1樣本分佈情形(續) 28
4.1.2 衡量項目述性統計分折 29
表4.2外籍幫傭和看護與僱主的交換關係統計分析 30
表4.3 外籍幫傭和看護對僱主的信任統計分析 30
表4.4排名外籍幫傭和看護對工作滿意度 31
4.2 問卷信度與效度分折 31
4.2.1 信效度分折 31
4.5 假設驗證 35
4.3.1收斂效度 37
4.3.2 區別效度 37
4.3.3 相關分析 37
表4-13 各項變數 PEARSON 相關分析矩陣 38
4.4 AMOS 架構模式分析 38
第五章 結論與建議 41
5.1 結論 41
5.3.1 研究限制 43
5.4建議 45
參考文獻 45
附錄一 56
附錄二 58
附錄三 61
附錄四 64
參考文獻
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