臺灣博碩士論文加值系統

休閒已成為現代人生活的重要部分。然而由於工作時間過長所引發的工作對休閒衝突會侵蝕個人的生活品質，但其中之機制為何，過往研究卻未能做清楚的說明。本研究欲提出一理論架構以工作壓力之中介效果來解釋工作對休閒衝突與工作/休閒生活滿意度(包括工作滿意度與休閒滿意度)之間的關係。此外，本研究也欲驗證工作支持對於上述中介關係是否有顯著的調節效果。本研究回顧工作對休閒衝突、工作壓力、資源保存理論、工作支持與工作/休閒生活滿意度之相關文獻，藉以建構理論架構及研究假說。本研究以會計師事務所人員為研究對象，並收集538份有效樣本。本研究以問卷調查法進行資料收集，並利用結構方程與拔靴法間接效果檢定進行資料分析。研究發現指出工作壓力確實在工作對休閒衝突與工作/休閒生活滿意度的兩個面向間扮演中介變數之角色。而上述之中介效果會因個人知覺到的工作支持程度不同而有所變化。最後，本研究根據研究發現說明其管理意涵並對未來研究提供相關建議。

Leisure life becomes an important part of human life. However, work to leisure conflict that results from overlong working hours may undermine the quality of life. This study aims to propose a theoretical framework to explain the relationship between work to leisure conflict and satisfactions of work/leisure life domains (including job and leisure satisfaction) by introducing job stress as mediator. In addition, the moderating effect of job support on the mediating effect of job stress is also examined. The literatures about work to leisure conflict, job stress, conservation of resource theory, job support, work satisfaction and leisure satisfaction are reviewed and the hypotheses are established. The employees who work in accounting firms are set as population. 538 samples are draw. Questionnaire is used for data collection. Structural equation modeling and bootstrap technique for indirect effect test are employed for data analysis. The finding of this study points out that the relationships between work to leisure conflict and two dimensions of satisfactions of work/leisure life domains are mediated by job stress. Especially, the mediating effects of job stress are moderated by job support. The suggestions about practical implication and further researches are provided according to the finding.

誌謝 I
中文摘要 II
英文摘要 III
目錄 IV
圖目錄 VII
表目錄 VIII
第一章 緒論 1
1.1 研究背景與動機 1
1.2 研究問題與目的 4
1.3 研究流程與論文結構 5
第二章 文獻回顧 8
2.1 壓力理論 8
2.1.1 壓力理論的發展沿革 8
2.1.2 壓力理論的資源觀點 10
2.1.3 資源保存理論 13
2.1.4 工作壓力 15
2.1.5工作支持 18
2.1.6休閒的資源觀點 22
2.2 工作-休閒衝突理論 25
2.2.1 工作-非工作衝突之理論基礎 25
2.2.2 工作對休閒衝突 27
2.3 工作/休閒生活滿意度 30
2.3.1 休閒滿意度 31
2.3.2 工作滿意度 32
2.4 假說推演 33
2.4.1 工作對休閒衝突與工作/休閒生活滿意度之關係 34
2.4.2 工作壓力之中介角色 34
2.4.3 工作支持之調節效果 37
第三章 研究方法 40
3.1 研究架構 40
3.2 操作性定義 41
3.2.1 工作對休閒衝突 41
3.2.2 工作壓力 41
3.2.3 工作/休閒生活滿意度 41
3.2.4 工作支持 42
3.2.5 工作要求 42
3.3 研究假說 42
3.4 問卷量表 43
3.4.1 工作對休閒衝突量表 43
3.4.2 工作壓力量表 44
3.4.3 工作/休閒生活滿意度量表 44
3.4.4 工作支持量表 45
3.4.5 工作要求量表 45
3.4.6 人口統計變項 45
3.5 研究對象與調查方法 45
3.5.1 研究對象 46
3.5.2 調查設計 47
3.6 資料分析方法 48
3.6.1 敘述統計 48
3.6.2 問卷信度 48
3.6.3 問卷效度 48
3.6.4 結構方程模式 49
3.6.5 調節性中介模型檢定 51
第四章 實證結果 54
4.1 樣本人口統計變項分布結構 54
4.2 量表題項敘述統計 55
4.3 量表信度與效度 58
4.3.1 測量模式之驗證性因素分析結果 58
4.3.2 組成信度 61
4.3.3 建構效度 61
4.3.4 共同方法變異檢測 61
4.4 假說檢定 62
4.4.1 控制變數模型 64
4.4.2 總效果模型 65
4.4.3 工作壓力之中介模型檢定 66
4.4.4 工作壓力之調節性中介模型檢定 68
4.5 實證結果與討論 74
4.5.1 工作要求、平日加班與假日加班之影響 75
4.5.2 工作壓力之中介模型 76
4.5.3 工作支持對於工作壓力中介效果之調節 77
第五章 結論與建議 79
5.1 研究結論 79
5.1.1 研究結果 79
5.1.2 研究貢獻與發現 80
5.2 研究建議 82
5.2.1 管理意涵 82
5.2.2 研究限制 85
5.2.3 未來研究建議 86
參考文獻 88
附錄一　研究問卷 101

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