臺灣博碩士論文加值系統

隨著環保意識逐漸抬頭，國際環保單位紛紛提出相關指令，要求產品之環保性須符合法規之標準，促使企業開始實施「綠色供應鏈管理」。近年來關於綠色議題的研究被廣泛的提出，然而探討綠色供應鏈管理的環境績效指標卻不多。因此，本研究藉由國內外的相關文獻及專家問卷的發放，提出12項指標與4個構面，作為本研究評估綠色供應商之架構，透過多準則決策中的決策實驗室分析法 (Decision Making Trial and Evaluation Laboratory, DEMATEL)來確認各準則之間的結構關係，再結合ANP (DEMATEL-based on Analytic Network Process)，來衡量各準則之影響重要度，最後並運用VIKOR法 (VlseKriterijumska Optimizaci ja I Kompromisno Resenje)找出最適合業者的綠色供應商。研究結果顯示，綠色議題的相關認證為最重視的準則，符合政府及環境相關法規為第二重視之準則，專家在評選供應商時，法規的符合性是最基本的要求，而國際間環保認證的相關組織也相當多，廠商應先取得合格證書是進入綠色供應鏈的第一要務。在供應商的績效評估中，本研究可提供業者選取最適合之綠色供應廠商。業者可利用此套評估程序將供應商進行優劣排序，亦可找出實施綠色供應鏈管理時應該最優先改善的策略。

International organizations concerning environmental protection have advocated that all products for environmental protection must be made and used properly by law as people, nowadays, have become more and more concerned about our mother nature. Therefore, many companies have been forced to implement Green Supply Chain Management. For recent years, academic thesis about this issue has been frequently discussed. However, the discussion of the environmental performance by Green Supply Chain Management doesn’t seem to be much. Thus, to model the study for the evaluation of the green suppliers, this study pointed out 12 criteria and 4 dimensions by the related references and the survey by the specialists. Through Multiple-criteria Decision Making, this study has confirmed the structural relation by using Decision Making Trial and Evaluation Laboratory (DEMATEL). And this study also combines this method with DEMATEL-based on Analytic Network Process (DANP) to find weights of criteria. At last, this study finds the optimal green supplier for the business manager. The finding suggests that green certifications be the most important criterion. Government regulation and environmental legal-compliance came in second priority. Experts think the regulation compliance is a basic requirement in the selection of suppliers. There are plenty of international environmental certification organizations, firms should first obtain the certificate to enter the green supply chain. This study can provide firms with selecting the optimal green suppliers. Decision makers can use this evaluation process to prioritize the suppliers. Finally, this study also can find out the key strategy of implementing Green Supply Chain Management.

摘要 i
ABSTRACT ii
誌謝 iv
目錄 v
表目錄 vii
圖目錄 viii
第一章 緒論 1
1.1 研究背景 1
1.2 研究動機 2
1.3 研究目的 4
1.4 研究範圍與限制 4
1.5 研究方法 5
1.6 研究流程 6
第二章 文獻探討 8
2.1 國際相關環保公約及法規 8
2.1.1 國際環保公約 8
2.1.2 歐盟廢電機電子設備指令 (WEEE) 10
2.1.3 歐盟危害物質限用指令 (RoHS) 14
2.1.4 歐盟耗能產品生態化設計指令 (EuP) 15
2.1.5 小結 18
2.2 綠色供應鏈管理相關文獻 19
2.2.1 供應鏈的定義 19
2.2.2 供應鏈管理的定義 22
2.2.3綠色供應鏈管理 24
2.3 綠色供應商之環境績效指標 28
2.3.1 環境績效評估相關文獻 28
2.3.2 小結 32
2.4 多準則決策分析 32
2.4.1 DEMATEL法 33
2.4.2 ANP法相關文獻 36
2.4.3 多準則決策方法 38
第三章 研究方法 41
3.1決策實驗室分析法 (DEMATEL)建構網路關係圖 41
3.2 結合ANP方法求取動態之影響重要度 45
3.3 利用VIKOR排序法求取績效評估與最佳方案 48
第四章 實證分析 51
4.1 資料蒐集 51
4.2 DEMATEL建構網路影響關係 53
4.3 結合DEMATEL與ANP計算影響重要度 59
4.4 綠色供應商績效值及運用VIKOR評選最佳方案 64
第五章 結果討論 66
5.1 結果分析 66
5.2 討論 69
第六章 結論與建議 74
6.1結論 74
6.2 建議 75
參考文獻 77
附錄 86
A 綠色供應鏈管理相關性因素問卷 86

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