臺灣博碩士論文加值系統

隨著經濟型態與社會價值改變等因素，影響志願役官、士、兵願意留營的因素也隨之改變，再者，國人對軍隊仍充斥著許多疑問與刻板印象，以及少子化的衝擊，致使志願役人力招募不易。以目前陸軍的現況來說明，人員短缺實屬常態，所產生的結果是武器裝備無法正常操行，內部業務乏人執行，或者是一人要分飾多角的情形，況且人才的流失，更造成專業技術的銜接出現斷層，相對訓練成本的提高，更讓國防預算每每是雪上加霜；因此，與其著重於提升招募成效，倒不如找出提升留營率的方法，是為本研究所探討的重點。本研究以陸軍工兵訓練中心從事後勤業務之志願役官、士、兵為對象，透過文獻探討及專家訪談得知影響官兵留營意願的因素有人力精簡政策、體能訓練標準政策等25項，並將各因素之關係，以KJ分類法歸納出政策制度、工作心態、實務工作、個人因素及家庭因素等五大構面項目；透過層級分析問卷，並完成權重分析後得知，在第一層構面的項目中，影響志願役官、士、兵留營意願的前三大項目分別是：政策制度、個人因素及家庭因素；在不同階級下，影響軍官留營意願的前三大項目為：政策制度、工作心態及家庭因素，對士官而言，前三大項目分別為：家庭因素、個人因素及政策制度，對士兵而言，前三大項目分別為：個人因素、政策制度及家庭因素；在不同性別下，影響男性志願役官兵留營意願的前三大項目分別是：政策制度、家庭因素及個人因素，對女性志願役官兵而言，前三大項目為：政策制度、個人因素及家庭因素。進入第二層影響因素的分析後發現，影響志願役官、士、兵留營意願的前三大影響因素分別是：資訊設備管制、內部管理及家屬的看法；對軍官而言，前三大影響因素為：人力精簡、內部管理及資訊設備管制；對士官而言，前三大影響因素為：婚姻情況、服務地點的取捨及家屬的看法；對士兵而言，前三大影響因素為：資訊設備管制、個人志向規劃及裝備使用情況；在不同性別下，影響男性志願役官兵留營意願的前三大影響因素分別是：資訊設備管制、內部管理及裝備使用情況；對女性志願役官兵而言，前三大影響因素為：婚姻情況、軍人的社會地位及個人志向規劃。整體來說，在資訊設備發達的現代社會，人們對於資訊設備過度的使用已造成物質與心理上過份的依賴，間接影響招募成效不佳、內部人員留營率偏低，導致部隊人力及訓練成本提升。

As the economic pattern and social value changes, factors which affect the retaining intention of volunteers have also been changed. Moreover, there are still some doubts and stereotypes about military in people’s minds, and the birth rate decreasing is another factor affecting retaining intention. These reasons cause difficulties about recruitment. According to the current situation about the Army, the lack of personnel is normal condition. The result is that the weapons and equipment cannot be operated normally. No one would be responsible for internal work, or a person has to do multiple jobs. The loss of talented people makes some professional skills disappeared because the job is not been taking over, and relative training cost is increased as well. Defense Budget keeps in worse situation, therefore, instead of focusing on improving the effectiveness of recruitment, it is better to find ways to increase the retention rate, which is the this study focus on. This study is based on the volunteers, officers, and soldiers of the Army Engineering Training Center who are engaged in logistics operations. With literature review and expert interviews, There are 25 items in factors affecting retaining intention such as human resource reduction policy and physical fitness training standard policy, In the KJ classification can be summarized into five major aspects: policy, work mentality, practical work, personal factors and family factors. Through the Analytic Hierarchy Process of the questionnaire and the completion of the weight analysis, it is known that among the factors of the first level of structure, the top three factors affecting the retaining intention of volunteers, officers and soldiers are: policy, personal factors and family factors. In the different classes, the top three factors affecting the intention of officers are: policy, work mentality and family factors. For the non-commissioned officers, the top three factors are: family factors, personal factors and policy. For the soldier, the first three factors are: personal factors, policy, and family factors. Under the different genders, the top three projects affecting the willingness of male volunteers to stay in the camp are: policy system, family factors and personal factors. For female volunteers, the top three projects are: policy system, personal factors and family factors. After analyzing the influencing factors of the second layer, it is found that the top three influencing factors affecting the willingness of volunteers, officers and soldiers to stay in the camp are the information equipment control, internal management and family members'' ideas. For officers, the top three influencing factors are: manpower streamlining, internal management and information equipment control; for the non-commissioned officers, the top three influencing factors are: marital status, choice of service location and family views; for soldiers The top three influencing factors are: information equipment control, personal ambition planning and equipment use. Under the different genders, the top three influencing factors affecting the willingness of male volunteers to stay in the camp are: information equipment control, internal management and equipment use; for female volunteers, the top three influencing factors are: marital status Military social status and personal ambition planning. Overall, in the modern society with high-developed information, the habits and dependence on using information equipment are other physical and psychological effects. Physical and psychological addiction in information devices indirectly results in the difficulty of personnel recruiting, the increase in turn over rate, shortage of troops and training cost increasing.

中文摘要 i
英文摘要 iii
誌謝 v
目錄 vi
表目錄 ix
圖目錄 xi
一、緒論 1
1.1 研究背景 1
1.2 研究動機 1
1.3 研究目的 2
1.4 研究流程 3
二、文獻探討 4
2.1留營意願 4
2.1.1 留任(留營)的定義 4
2.1.2 留營意願之相關理論 5
2.1.3 離職傾向 5
2.1.4 影響留營意願因素 7
2.2 KJ分類法 8
2.3層級分析法 11
三、研究設計 13
3.1 專家訪談問卷製作 13
3.2 KJ分類法建立層級架構 14
3.3 AHP問卷設計與權重分析 18
四、結果分析 19
4.1 所有受訪者於第一層構面項目之分析 19
4.2 所有受訪者於第二層影響因素之分析 19
4.2.1政策制度之影響構面 19
4.2.2工作心態之影響構面 20
4.2.3實務工作之影響構面 20
4.2.4個人因素之影響構面 21
4.2.5家庭因素之影響構面 21
4.2.6所有受訪者所有影響因素中之綜合權重 22
4.3 各階級於第一層構面項目之分析 22
4.4 各階級於第二層影響因素之分析 23
4.4.1政策制度之影響構面 23
4.4.2工作心態之影響構面 23
4.4.3實務工作之影響構面 24
4.4.4個人因素之影響構面 24
4.4.5家庭因素之影響構面 25
4.4.6各階層影響因素之綜合權重 25
4.5 不同性別官兵於第一層構面項目之分析 26
4.6 不同性別官兵於第二層影響之分析 27
4.6.1政策制度之影響構面 27
4.6.2工作心態之影響構面 28
4.6.3實務工作之影響構面 28
4.6.4個人因素之影響構面 28
4.6.5家庭因素之影響構面 29
4.6.6不同性別影響因素之綜合權重 29
五、結論與建議 31
5.1 結論 31
5.2 建議 32
參考文獻 34
附錄一 38
附錄二 39

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