臺灣博碩士論文加值系統

我國連接器廠商隨著下游系統廠產線外移而前往大陸投資已成為必然趨勢。歷經
2007 年全球原物料上漲與客戶降價動作兩頭壓力下，使得連接器廠商面臨毛利急遽
下滑壓力的困境。在資訊科技的應用上，如何整合供應鏈的資訊，勢必成為企業降低
營運成本的重要因素之一。本研究的目的在詳細描述個案公司在中國大陸多交貨地
區、多個交易模式、多種運輸方式與多種關務政策下如何利用資訊科技技術導入供應
鏈出貨管理系統及導入後所產生的成效。
本研究採用個案研究的研究方法來探討供應鏈出貨管理系統導入後對組織績效的影
響。藉由個案公司於中國大陸各製造廠的出貨模式與集中倉的佈局，以提供其他於中
國大陸設廠之零組件產業作為出貨模式之參考使產業供應鏈運作更為經濟與效率。
在個案探討上，透過出貨管理系統的導入使得個案公司的輸成本大為降低，管理模式、
出貨流程、流程無紙化與人力精簡等均改善不少。希望透過個案的分析，能提供相關
產業作為資訊系統開發的一個基礎。

The connector manufacturer of our country moves with customer''s factories of low reaches
and goes to the continent to make the investment and already become the inexorable trend.
The global original material rise and the customer reduction act under two pressures after
2007, causes the coupling manufacturer to slide hurriedly faced with the gross profit the
pressure difficult position. In the information science''s and technology''s application, how does
the conformity supply chain''s information, will become the enterprise to reduce one of
inevitably transport business cost important attributes. The result which does this research''s
goal in the detailed description case company in mainland China multi-delivery area, under
many transaction patterns, how many kinds of transport modes and many kinds of different
customs matters policies induct after the information science and technology supplies the
chain to produce Shipment Management System and inducts produces. After this research
uses the case study the research technique to discuss the Shipment Management System
inducts, to the organization achievements influence. With shipping model and overall
arrangement of the warehouse in every factory of China''s Mainland of case company, regard
offering other industries of setting up the factory in China''s Mainland to make the industry
supply chain operation economy and efficiency as producing reference of the goods way as.
In the case discussion, make the transportation cost of the case company greatly reduce and
shipping efficiency and can be in charge of accusing of and improving effectively through
producing insertion of the administrative system of the products, hope that can offer a
foundation that relevant industries develop as the information system through the analysis of
the case.

中文摘要…………………………………………………………… iii
英文摘要…………………………………………………………… iv
致謝………………………………………………………………… v
目錄………………………………………………………………… vi
圖目錄……………………………………………………………… viii
表目錄……………………………………………………………… ix
第一章 緒論................................................................................1
第一節 研究背景..................................................................................................1
第二節 研究動機與目的........................................................................................4
第三節 研究問題..................................................................................................4
第四節 論文架構..................................................................................................5
第二章 文獻探討........................................................................6
第一節 供應鏈管理相關研究................................................................................6
第二節 供應商管理庫存(VMI)相關研究.................................................................8
第三節 組織資訊處理理論應用的探討................................................................12
第四節 小結.......................................................................................................14
第三章 研究設計與方法...........................................................15
第一節 研究方法說明.........................................................................................15
第二節 研究設計................................................................................................16
第四章 個案研究與發現...........................................................19
第一節 個案公司介紹.........................................................................................19
第二節 個案公司的連接器產業環境與競爭力.....................................................23
第三節 個案公司連接器事業群出貨作業流程介紹..............................................26
第四節 出貨管理系統導入背景...........................................................................41
第五節 出貨管理系統導入的動機與目的.............................................................43
第六節 出貨管理系統專案的導入流程................................................................44
第七節 出貨管理系統導入之成效.......................................................................52
第八節 研究發現................................................................................................59
vii
第五章 研究結論與建議...........................................................60
第一節 研究結論................................................................................................60
第二節 研究建議................................................................................................63
第三節 研究限制................................................................................................64
第四節 未來研究方向.........................................................................................64
參考文獻...................................................................................65
附錄一 訪談問題......................................................................67
附錄二 個案收集資料...............................................................68
一、訪談資料......................................................................................................68
二、文件資料......................................................................................................68

構築高效能供應鏈的祕訣：電子化VMI 的導入策略，惠第一專刊，
第一期，52-55。
3. 翟志剛 (1997)，供應商管理庫存的法寶-VMI，資訊與電腦雜誌1997年5月號。
4. 盧舜年、鄒坤霖，2002，供應鏈管理的第一本書，商周出版。
英文部分
1. Beamon, Benita M. (1998) “Supply Chain Design & Analysis: Models & Methods,”
International Journal of Production Economics, No. 55, pp. 281 – 294.
2. Christopher, M. (1992) “Logistics and Supply Chain Management,” Pitman Publishing.
3. Edward H. , Supply Chain Strategy 2002 , The McGraw-Hill companies.
4. Galbraith, J. R. (1977), Organization Design, Reading, Massachusetts: Addison-Wesley
Publishing Company.
5. Gattiker & Goodhue (2005), “What Happens After ERP Implementation” MIS Quarterly
Vol. 29 No. 3, pp. 559-585.
6. Gary Grudnitski and Larry Osburn (1993), “Forecasting S&P and Gold Futures Prices:
An Application of Neural Networks”, The Journal of Futures Markets, Vol.13, No.6,
pp.631-643.
7. Gentry, Julie (1996), “The Role of Carriers in Buyer-Supplier Strategic Partnership: A
Supply Chain Management Approach”, Journal of Business Logistics, V17, N2,
pp.35-55.
8. Maloni, M. J. and Benton, W. C., (1997), Supply Chain Partnerships: Opportunities for
Operations Research, European Journal of Operational Research, 101, pp. 419-429.
66
9. Sarkis, J., Sundarraj, R.P., (2003), “Managing Large-Scale Global Enterprise Resource
Planning Systems: A Case Study at Texas Instruments,” International Journal of
Information Management, 23, pp. 431-442.
10. Tom Davis (1993), “Effective Supply Chain Management”, Sloan Management Review.
11. Tony Wild (2003), “Best Practice in Inventory Management,” Leviathan Publishing
Company.
12. Van, H. R. L. (1973), “Empirical Studies on Management Information Systems,”
Database, Vol.5, No.2-4, pp.172-180.
13. Waller, Matt, Johnson, M. Eric & Davis, Tom (1999), “Vendor-Managed Inventory in
The Retail Supply Chain”, Journal of Business Logistics; 1999, Vol. 20 Issue 1,
p183-203.
14. Yin, R. K.(1989),“Research Design Issues in Using the Case Study Method to Study
Management Information Systems” in The Information Systems Research Challenge:
Qualitative Research Methods, Cash, J. I. Jr. and Lawrence, P. R. (eds.), Boston: MA,
Harvard Business School Press,pp.1-6.
15. Yin, R. K. (1994), Case Study Research: Design and Methods, Second Edition, Sage
Publications.
16. Yossi, A. (1998), Planning Models for The Design of Capacitated Multi-Stage
Production and Distribution Systems (Demand, Inventory, Vendor Managed Inventory),
Operation Research, 59(6), 3034
網路部分
1. 工研院產業經濟與趨勢研究中心，http://www.iek.itri.org.tw
2. 中華人民共和國海關網站，http://www1.customs.gov.cn
3. 個案公司網站，http://www.foxconn.com.tw