臺灣博碩士論文加值系統

　　良好的供應鏈管理(Supply Chain Management, SCM)可以幫助企業降低成本，而企業利用資訊科技可以幫助企業之間做好資訊處理動作，使得供應鏈中的資訊能夠更透明化，以及創造出新的營運策略模式，例如戴爾(Dell)公司的虛擬整合模式，其有效地使用資訊科技來幫助企業創造出新的競爭優勢，同時也創造新的知識，此種運用在組織與組織之間的資訊系統可以稱為跨組織資訊系統。
　　而隨著知識經濟的來臨，企業追求的是靠著創新知識來幫助企業取得競爭優勢，企業希望藉由與其它企業良好的互動來產生出的知識，因此在供應鏈管理中做好知識管理也是企業所注重的課題，而在探討知識管理相關理論中，『社會資本』(Social Capital)一詞漸漸被許多學者所提出來的，社會資本為個人或群體藉由互動關係所衍生出來的有形及無形的資源總和，其強調互動的網絡關係，因此本研究目的為以『社會資本理論』角度來探討跨組織資訊系統(Inter-organizational systems, IOS)對企業間互動關係有何影響？並且探討其間接對企業的知識創造有什麼影響？
　　經由本研究實驗分析結果顯示：(1)跨組織資訊系統的能力對於社會資本創造有正面顯著之影響；(2)社會資本對於知識創造有正面顯著之影響。因此企業可以藉由跨組織資訊系統來增加社會資本，並且間接提升知識創造力。

　　Supply chain management (SCM) can help companies reduce costs. Information technology can help enterprises do a good job in the supply chain information processing. Information technology can make that the information in the supply chain more transparent and enable the creation of a new strategy model. For example, Dell's virtual integration model uses information technology not only help companies create new competitive edge but also create new knowledge. This usage of business to business information systems is a kind of inter-organizational information system (IOS)
　　With the advent of a knowledge-based economy, the creation of new knowledge will bring competitive advantage. In a supply chain, enterprises and other partners hope to create new knowledge through mutual cooperation and good interaction. Therefore, knowledge management is an important topic in the supply chain management. In the theories of knowledge management, social capital gradually been proposed by many scholars. Social capital is generated by the interaction of individuals or groups. Its emphasis is on the relationship of interaction. Enterprise knowledge creation is mainly due to the interaction between enterprises and its other partners. Therefore, this study aims at understanding the influence of inter-organizational information system on enterprise knowledge creation based on the social capital theory.
　　Our empirical results revel that: (1) inter-organizational information system’s capability positively affects the creation of social capital; (2) social capital positively affects knowledge creation. Therefore, firms can enhance social capital through the use of inter-organizational information system, and increase their market knowledge.

摘 要 I
Abstract II
表　目　錄 V
圖　目　錄VI
第一章 緒論 1
1.1研究背景 1
1.2研究動機 2
1.3研究目的 3
1.4研究流程 4
第二章 文獻探討 5
2.1知識創造 5
2.1.1知識與知識管理 5
2.1.2知識創造 9
2.2跨組織資訊系統 12
2.2.1跨組織資訊系統整合能力(IOS Integration) 13
2.2.2跨組織資訊系統廣度(IOS Breadth) 15
2.3社會資本 16
2.3.1社會資本定義 16
2.3.2社會資本的構面 17
第三章　研究模型 24
3.1研究架構 24
3.2研究假說 25
第四章　研究方法 34
4.1研究設計 34
4.2問卷設計 34
4.3資料分析方法 39
第五章　資料分析 41
5.1樣本回收與樣本特徵 41
5.1.1樣本回收 41
5.1.2樣本特徵 41
5.2樣本無回應偏差 45
5.3信度與效度分析 46
5.3.1信度 46
5.3.2效度 46
5.4研究假說之檢定 50
5.5檢定分析結果說明 51
第六章 結論與建議 53
6.1研究發現與結論 53
6.2研究貢獻 56
6.3研究限制 58
6.4未來研究方向建議 58
參考文獻 60
附錄 70

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