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研究生:林存德
研究生(外文):Tsun-de Lin
論文名稱:建構農會超市行銷資訊系統之研究
論文名稱(外文):A Study of Marketing Information System for the Supermarket of Farmers' Association
指導教授:黃振中黃振中引用關係
指導教授(外文):Chen-Chung Huang
學位類別:碩士
校院名稱:淡江大學
系所名稱:資訊管理研究所
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:1994
畢業學年度:82
語文別:中文
論文頁數:79
中文關鍵詞:農會超市行銷資訊系統概要設計資訊系統之策略規劃SWOT分析
外文關鍵詞:Conceptual DesignMarketing Information System
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零售業的經營環境在最近幾年內產生了兩項巨大的轉變;一方面受到國際
化政策的影響,多家國外知名的零售業者大舉進入了本土市場,使得零售
市場的競爭更加激烈。另一方面,政府正大力推動商業自動化政策,使得
資訊科技的基礎建設及應用環境有逐漸成熟的趨勢。農會超市為一具有特
殊經營優勢之零售業者,身處此一轉變中,也面臨了永續生存及改變經營
之壓力。本研究以國內 226 家性質相似的農會超市為研究範圍;首先建
構了農會超市之行銷資訊系統架構,其建構過程包含國內外相關文獻之分
析、幾家業者之實地訪談及 Kotler 理論模式之使用;此一建構模式包
含 5 個子系統及 20 個行銷機能。其次,以模式內 20 個機能為基石,
針對農會超市發出問卷,並有如下四項發現:(1)建構之行銷資訊系統
模式能滿足農會超市需求。(2)農會超市利用電腦處理相關行銷機能之
程度偏低,有待繼續推廣。(3)大部份超市主管肯定行銷資訊系統可以
提昇其競爭能力。(4)不同地區與規模的超市對於各種行銷子系統之需
求無差異,但已使用電腦者與未使用電腦者則有顯著差異。

Recently, the local business environment of the retailer has
been changing violently. With the global policy of the
Government, many famous multinational companies set up their
branches and cquired some market shares from domestic firms.
Besides, by the promotion the Government, the Information
Technology Infrastructure of the supermarket and the Computer
Application Environment of this industry have a trend to be
well developed. Under such turbulent circumstances, the
supermarket of the Farmers' Association although having some
competitive advantages, also got certain pressure for survival.
In order to provide a solution for them from the Marketing
Information Systems ( MkIS ), We first constructed a framework
with 5 subsystems and 20 basic functions by employing the
Kotler's model, interviewing end users and analyzing related
literature. Then, taking 226 supermarket of Farmers'
Associations as the population, we made a survey by a
questionnaire containing previous functions and got some
findings. First, the MkIS framework developed in this research
could meet most users' needs. Second, the basic market
functions derived from the framework were not so popular in
current systems, thus a lot of promotions will be done in the
future. Third, most respondents agreed to the competitive
advantage of our MkIS framework. Finally, there are no
statistically significance among those five subsystems of
different supermarkets from the variable of geographical
location or business scale. However, we could find that some
variations occurred from the variable of using computer systems
in the store or not.

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