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研究生:陳佩秀
研究生(外文):Chen, Pei-Hsiu
論文名稱:主管視察行為、個別化關懷行為與組織公民行為關係之實證研究-以金融業為例
論文名稱(外文):The relationships among leader''s monitoring behavior, individualized consideration behavior,and organizational citizenship behavior-An emperical study on financial and banking industry.
指導教授:陳義勝, 吳淑華
指導教授(外文):Chen Yi-Sheng, Wu Shu-Hwa
學位類別:碩士
校院名稱:淡江大學
系所名稱:管理科學研究所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:1996
畢業學年度:84
語文別:中文
論文頁數:84
中文關鍵詞:主管視察行為個別化關懷行為組織公民行為
外文關鍵詞:leader''s monitoring behaviorindividualized consideration behaviorOCB
相關次數:
  • 被引用被引用:101
  • 點閱點閱:317
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:2
論文題目(中):主管視察行為、個別化關懷行為與組織公民行為關係之
頁數:84 實證研究--以金融業為例校(院)所組別:
私立淡江 大學(學院) 管理科學 研究所畢業時間及提要別:
八十四 學年度第 二 學期 碩士 學位論文提要研究生: 陳佩
秀 指導教授: 陳義勝 教授
吳淑華 副教授論文提要內容: 本研究目的在於瞭解主管視察行為、個
別化關懷行為與組織公民行為間的關係。由於主管視察行為應會提昇部屬
對組織的認同,進而願意自動自發地為組織努力,本篇研究假設主管視察
行為會正向影響組織公民行為。過去文獻也發現,主管的體恤與支持會助
長部屬組織公民行為的表現,故假設主管的個別化關懷行為,也應對組織
公民行為有正向的影響。 資料蒐集自 564位金融業從業人員,以皮爾遜
相關分析法、簡單迴歸分析法、逐步迴歸分析法、及正典相關分析法進行
分析,探討主管視察行為、個別化關懷行為與組織公民行為間的關係。結
果如下:1.主管視察行為會正向影響員工的組織公民行為整體,及認同組
織、協助 同事、敬業守法、和自我充實四構面。2.非正式討論、正式會
議、和觀察行為會正向影響組織公民行為的認同組 織、協助同事、敬業
守法、和自我充實四構面。3.主管的個別化關懷行為會正向影響員工的組
織公民行為整體,及認同組 織、協助同事、不生事爭利、敬業守法、和
自我充實五構面。4.在三種視察行為中,正式會議行為對員工的組織公民
行為最有影響力。5.個別化關懷行為較主管視察行為而言,對員工的組織
公民行為較有影響 力。
Title of thesis : The relationships among leader''s monitoring
Totals pages : 84 behavior, individualized consideration
behavior, and organizational citizenship behavior--an
empirical study on financial and banking industry.Key
word : leader''s monitoring behavior ; individualized
consideration behavior ; OCB .Name of institute :
Tamkang University Management Science
Graduate InstituteGraduate date : June, 1996
Degree conferred : MasterName of student : Pei-Hsiu Chen
Advisor : Prof. Y. S. Chen
Associate Prof. S. H. WuAbstract : The purpose of this study is
to understand the relationships among leader''s moni-toring
behavior, individualized consideration behavior, and
organizational citizenship behavior (OCB). This study
hypothesized that leader''s monitoring behavior would positively
affect OCB because leader''s monitoring behavior may enhance
subordi-nates'' identifying with the organization, and be willing
to do their best spontaneously for the company. According to the
results of previous studies, leader''s consideration and
supportieness will encourage subordinates to exert OCB.
Therefore, this study also hypothesized that leader''s
individualized consideration behavior would positively affect
OCB. A total of 564 individuals from companies in financial and
banking industry provided data for analysis. Results of pearson''
s correlation analysis, simple regression analysis, stepwise
regression analysis, and canonical correlation analysis used to
test relationships among three variables indicated as follows:
1. Leader''s monitoring behavior will positively affect
employees'' OCB and four dimensions of OCB, which are
identifying with the organization, helping associates,
working hard and abiding by the law, and self-substantialness.
2. Informal discussion behavior, formal meeting behavior, and
observation behavior will positively affect four dimensions
of employees'' OCB, which are identifying with the
organization, helping associates, working hard and abiding
by the law, and self-substantialness. 3. Leader''s individualized
consideration behavior will positively affect employees'' OCB
and five dimensions of OCB, which are identifying with the
organization, helping associates, not to make trouble and
scramble for profit, working hard and abiding by the law,
and self-substantialness. 4. Among three monitoring behaviors,
formal meeting behavior has most influence over employees''
OCB. 5. Individualized consideration behavior has more influence
over employees'' OCB than leader''s monitoring behavior has.
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