摘 要

近年來由於經濟快速發展、國民所得提昇，使得生活型態改變及消費意識抬頭，為滿足消費需求的各種新
型流通通路不斷出現，物流中心成為整個物流體系中最重要的部分。為了加速物品流通增加競爭能力，藉助自
動化設備與技術，是未來發展的重要趨勢。

自動倉儲系統是物流中心不可或缺的重要設備，其運作效率不僅與其本身硬體及控制策略組合有關；與其
關係密切的揀貨作業亦直接影響系統整體的運作效率。本研究針對軟硬體規劃階段，在特定的自動倉儲硬體規
模及控制組合下，建構一模擬模式，使用SIMSCRIPTII.5模擬語言並結合動畫探討動管揀貨區規模對整體運作效
率的影響。

由本研究模擬結果發現，在特定自動倉儲硬體規模及控制策略組合下，動管揀貨區的規模對系統整體運作
績效影響頗大，在最適動管揀貨區規模下可增加系統作業效率30%以上。因此就物流中心而言，在設計規劃自
動倉儲時，除了選擇適當的硬體及控制策略外，必須對揀貨作業予以綜合考量，以提昇整體作業效率。

ABSTRACT

Recently, the rapid development of the economy, the fast-changing life style of the people, and the rise of the customer''''s
consciousness often caused the emergence of various kinds of new type distribution channels to satisfy the demand of
customers. The distribution center (DC) has therefore become the most important part of the whole logistics distribution
system. In order to increase the capacity of processing goods and the competition, the automatic equipment and technique
will be wildly adopted in the near future.

Automatic Storage/Retrieval System (AS/RS) is the major part of distribution center. The performance of AS/RS is not only
related to its hardware and control strategies but also related to the pick process. This study focus on the system hardware
and software planning stage, in specific scale of AS/RS and control strategies, formulating the model of a distribution
center. The SIMSCRIPT II.5 simulation language and the animation are used to proceed the simulation research discussing
the relationship between the scale of picking area and the performance of whole system.

The simulation result of this study indicate that in specific scale of AS/RS and control strategies, the performance of whole
system will be strongly influenced by the scale of picking area, with suitable scale of picking area the processing efficiency
can be promoted at least 30 percent. For this reason, to improve the whole system operation efficiency, hardware control
strategies and picking process should be considered during early planning and design stage.

目 錄

1.緒論.....................................................................................01
1.1. 研究動機與目的.............................................................01
1.2. 研究範疇與限制.............................................................05
1.3. 研究方法與架構.............................................................06
2.文獻回顧.............................................................................09
3.物流中心作業系統分析.....................................................13
3.1. IDEF0 結構化分析法介紹..............................................14
3.2. 物流中心作業系統分析.................................................16
4.自動倉儲系統揀貨策略規劃.............................................34
4.1.自動倉儲系統..................................................................35
4.2.揀貨作業系統概論..........................................................46
4.3.揀貨、儲存系統規劃程序..............................................53
4.4.系統驗證評估..................................................................70
5.案例研究.............................................................................73
5.1.個案物流中心簡介..........................................................73
5.2.作業模式定義及基本假設..............................................80
5.3.研究問題說明..................................................................90
5.4系統模擬分析...................................................................91
6.結論與建議.......................................................................110
參考文獻..............................................................................114

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