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研究生:陳俊銘
研究生(外文):chen, juang-ming
論文名稱:從營造業體質探討品質管理之機制
論文名稱(外文):To Study the Mechanisms of Quality Management from the Constitution of Construction Industry
指導教授:黃斌黃斌引用關係
指導教授(外文):Huang Bin
學位類別:碩士
校院名稱:國立成功大學
系所名稱:建築(工程)學系
學門:建築及都市規劃學門
學類:建築學類
論文種類:學術論文
論文出版年:1998
畢業學年度:86
語文別:中文
論文頁數:105
中文關鍵詞:營造業體質品質管理
外文關鍵詞:Construction IndustryConstitutionQuality Management
相關次數:
  • 被引用被引用:14
  • 點閱點閱:213
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:2
本論文考量「品質管理」在營造業經營上愈見重要的趨勢,旨在經由對企
業管理領域理論之認識以及對品質管理理論之整理後,再藉由問卷的方式
及統計分析方法彙集營造業經營者在體質與品質管理層面上的資訊,作為
建立兩者機制之依據。以供營造業在施行品質管理時,能審視自身的體質
,正確且有效地達成提昇品質水準的目標。首先,本研究經由對企業管理
理論的認識及營造業特性的探討後,確認營造業體質主要構面為經營策略
、組織行為與企業文化。除針對各構面內涵探討外,並對品質管理演進的
各項理論做進一步的討論,綜合整理為問卷的實施內容。其次,藉由統計
方法分析推論53封營造業經理人的問卷回函,描繪出營造業在體質與品質
管理上的認知與實施現況特性。最後,綜合上述的結果,建立體質各內涵
與品質管理間的機制為何,並對此機制運用的方式與時機以及問卷中值得
探討的一些課題提出建議。關鍵字 : 營造業、體質、品質管理
To think of that quality management has become the visible
trend in the management of construction industry, at first this
study tries to comprehend the theories of business and quality
management. After that, applying the method of questionnaire
survey to collect the information of quality management and
construction industry''s constitution that mainly comes from the
study of business management. Then this study sets up the
mechanism to provide construction industry with the reference
that helps to examine the constitution to achieve the goal of
raising quality level correctly and effectively while
implementing quality management. The goal of this study is to
make an original understanding to the theory of business
management and to the characteristics of construction industry
as the first step, and then to raise and get a further study
about constitution from three aspects — management strategy、
organization behavior and business culture. In addition, we do
the same to the development of quality management theory. After
that, all those discussions become the contents of questionnaire
survey. The second step, we use statistics to analyze and infer
53 questionnaires in reply written from the managers of
construction industry. According to that, we can find out the
information both of implement and recognition of construction
industry''s constitution and its quality management. At last, we
sum up the results that we mentioned above to raise the
mechanisms of constitution and quality management. In addition,
providing the suggestions about how to make use of it and some
topics being worth discussing in the questionnaires. Key Words:
Construction Industry、Constitution、Quality Management
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