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研究生:林全育
研究生(外文):Lin Chyuan-Yuh
論文名稱:會議設置與領導方式對工作團隊影響之研究
論文名稱(外文):Effects of Technology and Leadership on Teamwork
指導教授:盧希鵬盧希鵬引用關係
指導教授(外文):Lu, Hsi-Peng
學位類別:碩士
校院名稱:國立臺灣科技大學
系所名稱:管理技術研究所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:1998
畢業學年度:86
語文別:中文
論文頁數:85
中文關鍵詞:工作團隊群體決策群體迷失電腦輔助媒體會議自我管理團隊
外文關鍵詞:TeamworkGroup DecisionGroupthinkComputer-mediated meeting systemSelf-managed team
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隨著資訊科技的進步與人們教育水準的提高,傳統面對面會議型態與領導者管理的方式,已逐漸朝向電子會議設置和自我管理之趨勢發展;然而過去研究發現,不同會議設置與領導方式,會影響群體決策過程中之群體迷失的發生和個人對決策結果的認知。有鑑於此本研究將以實驗研究法,來探討不同的會議設置(FTF vs. CMSS)和不同的團隊領導方式(LDT vs. SMT),對工作團隊中個人對決策結果的認知與群體迷失癥狀產生的影響效果。
本研究採用2(會議設置) x 2(領導方式)的實驗設計方式,以學生為樣本,將受測者20人以每組5人一組的方式,隨機分成四組來搭配四種不同的情境來進行實驗,並進行問卷的填寫。然後依據問卷分析的結果,來驗證本研究所提的假設。
研究結果發現,在自我管理團隊下,會議設置(FTF vs. CMSS)會影響群體迷失癥狀的產生,也會影響成員對決策結果的認知;但相反的,在領導者管理下,會議設置(FTF vs. CMSS)並不影響群體迷失癥狀的產生和決策結果的認知。另外我們也發現,在領導者管理下,強而有力的領導者主導(LDT vs. SMT)並不會影響群體迷失癥狀的產生。所以在群體成員教育水準及相關專業程度較高的背景下,Janis的群體迷失因果模式或許需要再重新思考。
There are two of major trends in teamwork management: one is using computer-mediated support systems (CMSS) instead of traditional face-to-face meetings (FTF) as meeting setting, and the other is applying self-managed teams (SMT) rather than leader-dependent team (LDT) as teamwork leadership. This thesis studies the effects of meeting settings and teamwork leadership on the teamwork outcomes and groupthink symptoms.
The sample include 20 students in a graduate-level course of Management Decision at National Taiwan University of Science and Technology in Taiwan. The twenty students were randomly assigned into four groups: (1) face-to-face meeting with the teacher as the team leader (FTF x LDT), (2) face-to-face meeting without the teacher (FTF x SMT), (3) computer mediated meeting with the teacher as a team leader (CMSS x LDT), and (4) computer mediated meeting without the teacher (CMSS x SMT). Each group was asked to make an outsourcing decision, and to finish a questionnaire regarding the research variables.
The results reveal that, with SMT leadership, meeting settings (FTF vs. CMSS) would affect groupthink symptoms and perceived group decision outcome. However, the influence does not exist while the group is led in LDT. The findings of the thesis also indicated that the strong leader''s promotion (LDT vs. SMT) in LDT would not affect the groupthink symptoms. This finding may be explained by assuming that when group members are all well educated as in this thesis, Janis''causal model of groupthink symptoms may need to be reconsidered.
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