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研究生:陳瑞惇
論文名稱:以知識特性知識角色與智慧資本建構雙取向之知識管理研究
指導教授:陳心怡陳心怡引用關係
學位類別:碩士
校院名稱:國立東華大學
系所名稱:國際企業管理研究所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:1999
畢業學年度:87
語文別:中文
論文頁數:74
中文關鍵詞:知識管理智慧資本知識特性知識管理表現知識管理行為
相關次數:
  • 被引用被引用:50
  • 點閱點閱:209
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:6
知識管理目前已成為用來描述從組織學習到資料庫管理工具的專門用詞(Ruggles,1998),是整合會計、經濟、創業、組織行為、行銷及策略等重要工作一個方便的標題(Teece, 1998)。針對各種領域與議題的知識管理研究及工作正不斷地在進行,也獲致不少的結果與發現。
目前相關知識管理的研究觀點大致可分為二類,一是從知識相關使用者(個人、組織)角度為基礎,另一是從知識的本質為基礎;但二種觀點都涉及到知識創造獲取、保存、流通及利用等相關程序活動之討論。
本研究嘗試以知識管理的程序活動為知識管理表現的評估構面,以智慧資本建構以及知識特性─管理行為等二種取向,來整合上述之使用者與知識本質二種觀點,探討組織智慧資本建構與知識特性-管理行為對知識管理表現之相關問題。
本研究主要研究問題為知識功能角色與知識特性在產業間是否有差異?而角色與特性差異是否對廠商的知識管理作為造成影響?知識管理行為是否對知識管理表現有影響?智慧資本中各項子資本是否相關?智慧資本及各子資本與廠商知識管理表現是否相關?
本研究結果發現知識角色與特性在不同產業間有差異存在。知識角色差異對知識管理行為不造成直接影響。知識特性以知識來源、應用時間限制以及附屬性三項對知識管理行為影響較大。而知識管理行為以知識的分佈方式、知識獲取來源以及外部合作頻率三項對知識管理表現影響較大。組織智慧資本建構情形與其知識管理表現有相關性,而各子資本之間也互相關聯。
第一章 緒論
第一節 研究動機
第二節 研究目的
第三節 研究限制
第二章 文獻探討
第一節 知識管理的興起
第二節 知識的相關意涵
第三節 知識管理相關議題
第四節 智慧資本
第五節 知識特性與知識管理
第三章 研究方法
第一節 研究架構
第二節 變數說明
第三節 研究設計
第四節 問卷說明及研究假設
第四章 研究結果
第一節 基本資料分析
第二節 知識角色的差異性分析
第三節 知識特性與知識管理行為分析
第四節 智慧資本建構與知識管理表現之分析
第五節 知識管理行為與知識管理表現之分析
第六節 其他發現
第五章 結論與建議
第一節 結論
第二節 建議
附錄
參考文獻
參考文獻
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7 Karl E. Sveiby What is knowledge management W
8 Onno van Ewyk Preparing for the knowledge era W
9 Phillippe Baumard From info war to knowledge warefare : Preparing for the paradigm shift Pp1-12 W
10 Remo Pareshi Workflow management and knowledge management — Summary of the workshop on adaptive workflow held at the conference on practical applications of knowledge management Pp1-6 W
11 Tim Draper 1997 Intellectual capital measurement = Formula for disaster Stanford Hoover Institute Editorial W
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22 Liam Fahey, Laurence Prusak 1998 The eleven deadliest sins of knowledge management California Management Review,Spring, 40,3 Pp265-277 J
23 Thomas H. Davenport, Philips Klahr 1998 Managing customer support knowledge California Management Review,Spring,40,3 Pp195-208 J
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知識創新之泉(王美音譯,1998) 遠流 B
26 Ikujiro Nonaka & Hirotaka Takeuchi 1995 The knowledge-creating company
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35 Yogesh Malhotra 1998 Knowledge management for the new world of business www.brint.com.km/whatis.htm A
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39 Tim R. V. Davis 1996 Managing knowledge-work support functions Journal of General Management 22,1 Pp68-85 J
40 Chris Marshall, Larry Prusak, David Shpilberg 1996 Financial risk and the need for superior knowledge management California Management Review, 38,3 Pp77-101 J
41 Inge C. Kerssens-Van Drongelen, Petra C. de Weerd-Nederhof , Olaf A. M. Fisscher 1996 Describing the issues of knowledge management in R&D : towards a communication and analysis tool R&D Management 26,3 Pp213-230 J
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53 Robert M. Grant 1996 Toward to a knowledge-based theory of the firm Strategic Management Journal, 17 ,Winter Pp 109-122 J
54 Melissa M. Applyyard 1996 How does knowledge flow ? Interfirm patterns in the semiconductor industry Strategic Management Journal, 17 ,Winter Pp137-154 J
55 Ron Sanchez, Joseph T. Mahoney 1996 Modularity, flexibility, and knowledge management in product and organization design Strategic Management Journal, 17 ,Winter Pp63-76 J
56 J.C. Spender , Robert M. Grant 1996 Knowledge and the firm: overview Strategic Management Journal, 17 ,Winter Pp5-9 J
57 David C. Mowery, Joanne E. Oxley, Brain S. Silverman 1996 Strategic alliances and interfirm knowledge transfer Strategic Management Journal, 17 ,Winter Pp77-91 J
58 Julia Porter Liebeskind 1996 Knowledge , strategy , and the theory of the firm Strategic Management Journal, 17 ,Winter Pp93-107 J
59 Rashi Glazer 1998 Measuring the knower California Management Review, 40,3 Pp175-194 J
60 Gary S. Lynn 1998 New product team learning: developing California Management Review, 40,4 Pp74-93 J
61 Ikujiro Nonaka, Noboru Konno 1998 The concept of “Ba” : Building a foundation for knowledge creation California Management Review, 40,3 Pp40-54 J
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63 David J. Teece 1998 Capturing value from knowledge assets: the new economy , markets for know-how , and intangible assets California Management Review, 40,3 Pp55-79 J
64 Georg von Krogh 1998 Care in knowledge creation California Management Review, 40,3 Pp133-153 J
65 Peter C. Gridley, David J. Teece 1997 Managing intellectual capital: licensing and cross —licensing in semiconductors and electronic California Management Review, 39,2 Pp8-41 J
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67 Nicolai J. Foss 1996 Knowledge-based approaches to the theory of the firm : some critical comments Organization Science,7,5 Pp470-476 J
68 Nicolai J. Foss 1996 More critical comments on Knowledge-based theories of the firm Organization Science,7,5 Pp519-523 J
69 Michael A. Cusumano, Richard W. Selby 1996 How Microsoft competes Research/ Technology Management ,January/ February Pp26-30 J
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72 Rudy Ruggles 1998 The state of the notion California Management Review, 40,3 Pp80-89 J
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74 David J. Skyrme & Debra M. Amidon 1998 New measures of successes Journal of Business Strategy, January/February Pp20-24 A
75 Amalya L. Oliver & Julia Porter Liebeskind 1998 Three levels of networking for sourcing intellectual capital in biotechnology International Studies of Management & Organization, 27,4 Pp76-103 J
76 Karen Ayas 1996 Professional project management: a shift towards learning and a knowledge creating structure International Journal of Project Management, 14,3 Pp131-136 J
77 Henry W. Chesbrough & David J. Teece 1996 When is virtual virtuous? Harvard Business Review, January/February Pp65-73 J
78 Raymond E. Miles, Charles C. Snow, John A. Mathews, Grant Miles, Henry J. Coleman 1997 Organizing in the knowledge age: Anticipating the cellular form Academy of Management Executive, 11,4 Pp7-19 J
79 James Brian Quinn, Philip Anderson, Sydney Finkelstein 1996 Leveraging intellect Academy of Management Executive, 11,4 Pp7-27 J
80 Graham Smart 1998 Mapping conceptual worlds : using interpretive ethnography to explore knowledge-making in a professional community Journal of Business Communication, 35,1 Pp111-127 J
81 Tim craig 1995 Achieving innovation through bureaucracy: lessons from the Japanese brewing industry California Management Review, 38,1 Pp8-36 J
82 Martin Kenny 1996 The role of information , knowledge and value in the late 20th century Futures , 28,8 Pp695-707 A
83 Marilyn Martiny 1998 Knowledge management at HP consulting Organizational Dynamics, 27,2 Pp71-77 A
84 Thomas H. Davenport & Michael C. Beers 1995 Managing information about processes Journal of Management Information System, 12,1 Pp57-80 J
85 Thomas H. Davenport ,Ernst & Young 1994 On tomorrow’s organizations: Moving forwards , or a step backwards? Academy of Management Executive ,8,3 Pp93-98 A
86 Debra M. Amidon Rogers 1996 The challenge of fifth generation R&D Research —Technology Management, July/August Pp33-41 J
87 Thomas H. Davenport , Sirkka L. Jarvenpaa & Michael C. Beers 1996 Improving knowledge work processes Sloan Management Review , Summer Pp53-65 J
88 Thomas H. Davenport 1997 Why we build systems that users don’t use Computer-world ,September 15 Pp1-11 J
89 Detmar Straub, Elena Karahanna 1998 Knowledge worker communications and recipient availability : Toward a task closure explanation of media choice Organization Science,9,2 Pp160-175 J
90 陳家聲 1998 從人的管理到智慧管理 第四屆人力資源管理教育的現況與展望, 國立中興大學 Pp20-30 J
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95 James B. Quinn, Jordan J. Baruch, Karen Anne Zien 1996 Software-based innovation Sloan Management Review , Summer Pp11-24 J
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97 James B. Quinn 1993 Managing the intelligent enterprise: knowledge & service-based strategies Planning Review, September/ October Pp13-16 A
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