臺灣博碩士論文加值系統

企業經營者面臨企業本身的內憂--巨大如磐石的傳統階層組織架構、被曲解的功能分工，及外患力量--顧客至上、競爭白熱化、無情的改變，不得不在原有作業典範上作企業程序再造應變之道--應用資訊技術，根本的重新思考、徹底的翻新作業流程、獲得戲劇化的改善，以提昇競爭力。然而經過企業再造分析所得之企業程序功能模型究竟要如何自動化，就必須仰賴工作流程管理系統所提供之技術--捕捉企業程序邏輯、轉化為工作流程程序邏輯並善用組織資源─於適當的時機，找到適當的組織資源、執行活動中所定義的工作，藉此以自動化企業程序。
我們組織面臨國防預算縮減壓力下，正積極的實施精實計畫，但面臨複雜的後勤作業程序，如能正確使用工作流程的技術，不僅精實案能加速其執行，亦能創造組織績效，剔除不正當的作業程序，驗證我們組織再造的功效。但如何發展一套完整的工作流程軟體主架構，成為三軍發展工作流程軟體的藍圖，將是我們國防部未來必須考慮之重點。
因此本研究首先從管理實務出發、建立屬於本研究中心觀念之程序執行模型、活動執行模型、工作執行模型，藉此以導出圖形使用者介面之程序定義結構、活動結構、與於活動中以角色定義支援工作進行所需之組織資源結構及善用組織資源之資源規則、網域規則、授權規則，以統一工作流程程序定義階段之資料結構；然後採物件導向技術Ř+1"之模式觀點，配合UML圖示語意，從使用個案觀點、邏輯觀點、元件觀點、程序觀點、佈署觀點來塑模工作流程管理系統工作引擎執行階段之流程自動化相關事宜，供國防部建立及統合三軍後勤作業流程之參考。

Environment pressure outside/inside enterprise have pushed the organization manager to change the paradigm as Business Process Reengineering (BPR)--process oriented, fundamentally rethink, using the IT technology to radically redesign their business process in order to achieve dramatic improvement in their performance. However, how to automate the business process getting from BPR function model and process descriptions; how to capture the business process logic mapping into workflow process logic; how to make good use the organization resources --at the right time to find the adequate process participants to support the activity execution. The answer is workflow management system(WFMS).
Facing the budget cut, our organization MND enforces the organization rebuild plan now. After finish the plan, it is inevitable to well utilize the technologies provided by WFMS for automating the complicated logistic operation process in the feature years. However for integration, how to create software architecture of WFMS to be a developing blueprint followed by the armed forces. It will be a critical topic to MND.
This research aims to construct a generalized WFMS software architecture modeling including process definition and task engine execute two stages. First of all, from the domain knowledge analysis to acquire process execute model, activity execute model, task execute model for creating the central thinking belong to our research. By which to understand the GUI process definition structure, activity structure, task structure, organization resources structure and how to make good use the organization resources for unifying the WFMS data structure in process definition stage. The second, using the Object Oriented(OO) technology Ř+1"view and Unified Model Language(UML) notation sematics from use case view, logic view, component view, process view, and deploy view to model the task engine execute stage relatives for successful implementation of WFMS system.

第一章 緒論…………………………………………………………………1
1.1研究背景與動機……………………………………………….…….1
1.2研究目的與主旨……………………………………………….…….3
1.2.1工作流程程序結構、活動結構………………………………..4
1.2.2資源規則、網域規則、授權規則……………………………..4
1.2.3工作引擎執行階段流程自動化建模…………………………..4
1.3研究方法與步驟……………………………………………………..5
1.4論文架構……………………………………………………………..6
第二章 文獻探討…………………………………………………………..7
2.1工作管理系統介紹……………………………………………………..7
2.1.1工作流程與工作流程管理系統之定義………………………..7
2.1.2工作流程基本元素與思維模式………………………………..9
2.1.3工作流程管理系統基本服務功能架構……………………….11
2.1.4工作流程管理協會工作流程管理系統參考模型…………….13
2.1.5工作流程目前問題…………………………………………….15
2.1.6 工作流程的優點………………………………………………16
2.1.7工作流程產品分類與比較…………………………………….17
2.2組織架構與角色…………………………………………………….19
2.3物件導向技術……………………………………………………..20
2.3.1 Ř+1"觀點模式……………………………………………….21
2.3.2 UML統一模式語言……………………………………………23
2.4 IDEF3流程描述圖…………………………………………………25
第三章 WFMS定義階段類別結構………………………………………..27
3.1工作流程管理系統功能架構……………………………………..27
3.2工作執行模型、活動執行模型、程序執行模型………………..29
3.2.1工作流程定義模型…………………………………………..35
3.3組織資源結構……………………………………………………..40
3.3.1組織資源結構類別關聯……………………………………..41
3.3.2資源尋找分配器架構………………………………………..43
3.3.3資源規則、網域規則與授權規則方法……………………..44
第四章 WFMS工作引擎執行階段模式建構……………………………..47
4.1WFMS工作引擎執行階段問題描述………………………………..47
4.2使用個案塑模……………………………………………………..48
4.2.1工作引擎執行階段之促動者與使用個案…………………..49
4.2.2工作引擎執行階段使用個案事件流程……………………..50
4.2.3工作引擎執行階段使用個案間的關係……………………..57
4.3邏輯觀點塑模……………………………………………………..58
4.3.1工作引擎執行階段類別分析與類別關聯…………………..59
4.3.2工作引擎執行階段物件互動與互動圖……………………..61
4.3.3工作引擎執行階段狀態圖…………………………………..75
4.3.4工作引擎執行階段活動圖…………………………………..83
4.4元件觀塑模點……………………………………………………..85
4.5程序觀點塑模……………………………………………………..89
4.6佈署觀點塑模………………………………………………………89
第五章 系統實作…………………………………………………………91
5.1系統佈署架構與功能說明………………………………………….91
5.2系統實作…………………………………………………………….94
第六章 結論與未來方向……………………………………………….110
6.1研究成果………………………………………………………...…..110
6.2未來研究方向……………………………………………………..112
參考文獻………………………………………………………………….113

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