跳到主要內容

臺灣博碩士論文加值系統

(18.97.14.82) 您好!臺灣時間:2025/02/19 10:20
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果 :::

詳目顯示

我願授權國圖
: 
twitterline
研究生:吳永欽
研究生(外文):Wu, Yeong-Chin
論文名稱:美日兩國外商派台經理人之跨文化效能研究
論文名稱(外文):A Study of Intercultural Effectiveness for American and Japanese Expatriates in Taiwan
指導教授:韓必霽韓必霽引用關係
指導教授(外文):Pi-Chi Han
學位類別:碩士
校院名稱:大葉大學
系所名稱:工業關係研究所
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2000
畢業學年度:88
語文別:中文
論文頁數:141
中文關鍵詞:國際人力資源管理跨文化跨文化效能
外文關鍵詞:International human resource managementIntercultural effectiveness competenceCross-cultural
相關次數:
  • 被引用被引用:23
  • 點閱點閱:525
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:5
本研究的目的在調查美、日兩國派台經理人之跨文化效能的實証分析。而跨化文效能是一種跨越文化的成功或能力。Han(1997)歸結跨文化效能,包括:溝通能力、處理心理壓力的能力、關係建立的能力、文化同理心的能力、跨文化察覺的能力等五項能力。本研究引用Han(1997)所歸結的五種跨文化效能之能力,並將其所設計之英文版量表再修定並譯成英文及日文問卷,以美、日兩國在台灣地區投資廠商之派台經理人為主要研究對象,採用SPSS統計軟體之MANOVA進行實証分析。
研究結論:
一、在整體方面:美商派台經理人之跨文化效能優於日商派台經理人。
二、在美商方面:於組織中位於高位階、過去在國外擁有較長的工作經驗、未來生涯規劃,願意在多國籍企業就業者以及擁有外國同僚的美商派台經理人,其跨文化效能高。
三、在日商方面:會駐在國(台灣)語言、參與國際經驗、擁有其它文化經驗、曾參與跨文化訓練課程以及擁有外國同僚的日商派台經理人,其跨文化效能高。
The purpose of the research was to investigate Intercultural Effectiveness Competencies (ICE) for American and Japanese Expatriates in Taiwan. The ICE were success or competence in cross-cultures. Han (1997) concluded ICE were: 1.Communication competence 2.Psychological stress 3.Relationship building 4.Cultural empathy 5.Cross-cultural awareness. The research quoted 5 ICE items from Han and revised in English and Japanese questionnaires. The target population were American and Japanese expatriates in Taiwan. The data were analyzed with the SPSS software package and were submitted to MANOVA procedures corresponding to each hypothesis.
Conclusion:
1.for all: ICE of respondents located in the category of American expatriates reported higher means than those respondents located in the category of Japanese expatriates.
2.for American expatriates:The following people have higher ICE: The higher stratum in the organization; working more than three years in other countries; willing to work in multinational enterprises in their career planning; having international co-workers.
3.for Japanese expatriates: The following people have higher ICE: local languages ability; international experience; having experience with other cultures; having participated in cross-cultural training programs; having international co-workers.
封 面
簽 名 頁
博碩士論文電子檔案上網授權書 iii
授 權 書 iv
中文摘要 v
Abstract vi
誌 謝 vii
目 錄 viii
圖 目 錄 x
表 目 錄 xi
第一章 緒 論 1
第一節 研究背景 1
第二節 研究動機 4
第三節 研究問題陳述 6
第四節 研究目的 7
第五節 研究範圍 8
第六節 名詞定義 8
第二章 文獻探討 10
第一節 文化與文化差異 10
第二節 跨文化衝擊 22
第三節 跨文化研究的相關理論 26
第四節 跨文化效能 29
第三章 研究方法 46
第一節 研究架構 46
第二節 研究假設 49
第三節 研究對象 50
第四節 研究工具 51
第五節 資料分析方法 53
第六節 研究限制 54
第四章 實証研究 55
第一節 問卷回收及樣本結構 55
第二節 個人人口變項與跨文化效能之分析 68
第三節 情境變項與跨文化效能之分析 76
第五章 結論與建議 96
第一節 研究發現 96
第二節 結 論 100
第三節 研究建議 102
參考文獻 107
一、中文部份 107
二、英文部份 109
附錄一 英文問卷 122
附錄二 日文問卷 128
一、中文部份
1. 外交部北美司(1999),網址:www.mofa.gov.tw/data/
country/r-ut.htm。
2.呂昆儒(1994),美國多國籍企業駐台經理人員跨文化調整之研究,大同工學院事業經營研究所未出版之碩士論文。
3.吳萬益(1995),中美日在台企業經營環境、組織結構及策略運作互動關係之研究,管理科學報,第十三卷第一期。
4.吳萬玲(1998),我國跨文化訓練現況與架構之探討--以資訊電子業為例,國立東華大學國際企業研究所未出版之碩士論文。
5.林清山(1991),多變項分析統計方法,台北:東華。
6.林彩梅(1977),美日國多國籍企業經營策略,五南,p.5~6。
7.李蘭甫(1994),國際企業論,台北:三民書局。
8.胡國強、林建安、賴劉炎(1993),由企業國際化談派外人員之管理,因應國際化之人力資源管理學術研討會。
9.洪世雄(1998),國際企業人力任用導向研究,私立中國文化大學國際企業管理研究所未出版之博士論文。
10.戚樹誠(1997),派外經理人的跨文化溝通適能之研究:探討管理能力與派駐期的影響,中國行政,8月,p.1~22。
11.黃復明(1999),台商派駐大陸人員訓練與海外適應之研究-以台商高爾夫產業為例。
12.趙怡淵 (1993),在台外國人跨文化適應之研究,私立中國文化大學新聞研究所未出版之碩士論文。
13.顧鳳姿(1993),資訊業駐外經理海外適應之研究,國立政治大學企業管理研究所未出版之博士論文。
二、英文部份
1.Abe H. & Wiseman, R. L. (1983). A cross-cultural confirmation of the dimension of intercultural effectiveness. International Journal of intercultural Relations, 7, 53-67.
2.Amaya, T. (1993). Japanese HRD: A futuristic view. In A. Reynolds & L. Nadler(Eds.), Globalization: The international HrD consultant and practitioner (pp. 487-492). Amherst, MA: Human Resource Development Press, Inc.
3.Ansoff, H. I. (1991). Strategic management in a history perspective in hussey D. E. ed, International review of stragetic management, 2(1), 3-69.
4.Baker, J. C., & Ivancevich, J. M. (1971). The assignment of American executives abroad: Systematic, haphazard or chaotic? California Management Review, 13(3), 39-44.
5.Bhawuk, D. P. S. (1992). The measurement Of Intercultural Sensitivity Using the Concepts Of Individualism and Collectivism. International Journal Of Intercultural Relations, 16, 413-436.
6.Black, J. S. (1988). Work role transitions: A study of American expatriate managemers in Japan. Journal of International Business Studies, 19, 277-294.
7.Black, J. S. (1991). The U-curve adjustment Hypothesis Revisited: A Review and Theroretical Framework; Journal of international Business Studies, Second Quarter, 225-247.
8.Black, J. S., & Mendenhall, M. (1990). Cross-cultural training effectiveness: A review and a theoretical framework for future research. Academy of Management Review, 15, 113-136.
9.Black, J. S., & Mendenhall, M., & Oddou, G. (1991) Toward a comprehensive model of international adjustment: An integration of multiple theoretical perspectives. Academy of Management Review, 16, 291-317.
10.Brein, M., & David, K. (1971). Intercultural Communications and the adjustment of the sojourner. Psychological Bulletin, 76, 215-230.
11.Brislin, R. W., Cushner, k., Cherie, c., & Yong, m. (1986). Intercultural interatctions: A practical guide. Beverly Hills, CA: Sage Publications.
12.Brislin, R. , & Yoshida, T. (1994). Intercultural Communication training: An introduction. Thousand Oaks, CA: Sage Publications, Inc.
13.Briscoe, D. R. (1995). International Human Resource Management. New Jersey: Prentice-Hall.
14.Brush, M. J., Moch, M. K., & Pooyan, A. (1987). Individual demographic differences and job satisfaction. Journal of Occupational Behavior, 8, 139-155.
15.Budd, D. H. (1993). Criteria used to select personnel for cross-cultural assigments. Unpublished doctoral dissertation, Colorado State University ,Fort Collins.
16.Church, A. T. (1982). Sojourner adjustment. Psychological Bulletin, 91(3), 540-572.
17.Cleveland, H., Managone, G. J., & Adams, J. C. (1960). The overseas Americans: Areported on Americans abroad. New York: McGraw-Hill.
18.Copeland, L., & Griggs, L. (1985). Going international. New York: Random House.
19.Cui, G. (1989). Intercultural effectiveness: An integrative approach. Paper presented at the 35th Annual Conference of the International Communication Association, San Francisco, CA.
20.Cui, G. & Awa, N. E. (1992). Measuring Intercultural Effectiveness: An Intergrative Approach. International Journal of Intercultural Relations, 16, 311-328.
21.Cui, G. & Van Den Berg, S. (1991). Testing the Construct Validity of intercultural effectiveness. International Journal of Intercultural Relations, 15, 227-241.
22.Dean, O. & Popp.G. E. (1990). Intercultural Communication effectiveness as Perceived by American Managers in Saudi Arabia and French Managers in the U.S.. International Journal of Intercultural Relations, 14, 405-424.
23.Dowling, P. I, & Schuler, R. S. (1990). International dimensions of human resource management. Boston, Mass: PWS-Kent.
24.Dowling, P. J., & Welch D. E., & Schuler R. S. (1999). International Human Resource Management. Ohio: South-Western College Publishing.
25.Earley, P. C. (1987). Intercultural training for managers: A comparison of documentary and interpersonal methods. Academy of Management Journal, 30, 685-698.
26.English, H. B. (1958). A comprehensive dictionary of psychological and psychoanalytical terms. New York: David McKay.
27.Fayerweather, J. (1978). International Business and Stragegy, New York: Ballinger.
28.Furnham, Adrian & Bochner Stephen (1994). Culture Shock, Psychological Reactions to Unfamiliar Environments, London: Routledge. P.131. (reprint of original published by Methuen & Co. Ltd., 1986).
29.Gilley, J. W., Eggland, S. A. (1989). Principle of human resource development. Reading, MA: Addison-Wesley Publishing Company, Inc.
30.Grove, C. (1990, Summer). An ounce of prevention: Supporting International Job transitions. Employment Relations Today, 17(2), 111-119.
31.Grove, C. L., & Torbiorn, I. (1985). A new conceptualization of intercultural adjustment and the goals of training. International Journal of Intercultural Relations, 9, 205-233.
32.Gullahorn, J. T., & Gullahorn, J. E. (1963). An extension of the u-curve hypothesis. Journal of Social Issues, 19, 33-47.
33.Gudykunst, W. B., & Hammer, M. R. (1983). Basic Training design: Approaches to inter-cultural training. In D. 34.Landis & R. W. Brislin (Eds.), Handbook of inter-cultural training volume I: Issues in theory and design (pp. 118-154). New York: Pergamon Press.
35.Gudykunst, W. B., & Kim Y. Y. (Eds.). (1984). Methods for intercultural communication research. Beverly Hills, CA: Sage.
36.Gudykunst, W. B., Wiseman, R. L., & Hammer, M. R. (1977). Determinants of a sojourner''s attitudinal satisfaction: A path model. In B. Ruben (Ed.), Communication vearbook I, (pp. 415-425). New Burnswick, NJ: Transaction, Inc.
37.Hall, E. T. (1976). Beyond culture. Garden City, NY: Anchor Press.
38.Hammer, M. R., Gudykunst, W. B., & Wiseman, R. L. (1978). Dimensions of intercultural effectiveness: An exploratory study. International Journal of intercultural Relations, 2, 382-393.
39.Han, P. C. (1997).An Investigation of Intercultural Effectiveness of International University Students with Implications for Human Resoruce Development. Unpublished doctoral dissertation,
40.Hannigan, T. P. (1990). Traits, attitudes and skills that are related to intercultural effectiveness and their implications for cross-cultural training: A review of the literature. International Journal of Intercultural Relations, 14, 89-111.
41.Hennan, D. (1970) Multinational Organization Development, MA: Addison-Wesley.
42.Hanvey, R. G. (1976). Cross-cultural awareness. In E. C. Smith & L. F. Luce (Eds.), Toward internationalism: Readings in cross-cultural communication (pp.44-56). Rowley, MA: Newbury House Publishers.
43.Harris, J. G. (1973). A science of the South Pacific: An analysis of the character structure of the Peace Corp Volunteer. American Psycholgist, 28, 232-247.
44.Harris, P. R., & Moran, R. T. (1991). Managing cultural differences. Houston, TX: GULF Publishing Company.
45.Hawes, F., & Kealey, D. J. (1979). Canadians in development: An empirical study of adaptation and effectiveness on overseas assignment. Ottawa: Canadian International Development Agency, Technical Report.
46.Hays, R. D. (1971). Ascribed behavioral determinations of success-failure among U.S. EXPATRIATE MANAGERS. Journal of International Business Studies, 2, 40-46.
47.Hodgetts, R. M. & Luthans F. (1991). International Management, McGraw-Hill, Inc.
48.Hofstede(1980), Culture''s Consequence. Sage Publication.
49.Inamura, H. (1980). Nihonjin no kaigai futekio [The maladjustment of Japanese overseas]. Tokyo: NHK Books.
50.Inanaga, K (1956) Beikoku ni okeru nihon ryugakusei no seikatsu tekio [The adjustment of Japanese students in the United States]. Seishin Igaku, 7, 413.
51.Kauffmann, N. L., Martin, J. N., Weaver, H. D., & Weaver, J. (1992). Students abroad: Strangers at home. Yarmouth, ME: Intercultural Press, Inc.
52.Kealey, D. J. (1989). A study of cross-cultural effectiveness: Theoretical issues, practical applications. International Journal of Intercultural Relations, 20, 141-165.
53.Kelley, C., & Meyers, J. (1995). CCAI(cross-cultural adaptability inventory) mnual. Minneapolis, MN: National Computer Systems, Inc.
54.Kim, Y. Y. (1979). Handbook of international and Intercultural communication: Intercultural Adaptation, 275-293. Sage Publications.
55.Kim, Y. Y. (1986, November). Cross-cultural adaptation: A critical assessment of the field, presented to the annual conference of the Speech Communication Association, Chicago, IL.
56.Kim, Y. Y. (1988). Communication and cross-cultural adaptation: An integrative theory. Clevedon, England: Multilingual Matters Ltd.
57.Kim, Y. Y. (1991). Intercultural communication competence: A systems-theoretic view. In S. Ting-Toomey, & F. Korzenny (eds.), Cross-cultural interpersonal communication. (pp. 259-275). Newbury Park, CA: Sage Publication, Inc.
58.Kim, Y. Y. & Willliam, B. G. (1988). Cross-cultural adaptation current approaches, 53-58. Sage Publications.
59.Klein, M. H. (1979). Adaptation to new cultural environments. In D. S. Hoopes, P. B. Pedersen, & G. W. Renwick (eds.) Overview of intercultural education, training and research: 1. Theroy. LaGrange Park, IL: Intercultural Network, Inc.
60.Klineberg, O., & Hull, W. F. (1979). At a foreign university. New York, NY: Prager Publishers.
61.Knowles, M. S. (1990). The adult learner: A neglected species. (4th ed.). Houston, TX:Gulf Publishing Company.
62.Kohls, L. R. (1984). Survival Kit for Overseas Living, Second Ed., Yarmouth, ME: Intercultural Press, Inc., p.65-66.
63.Kondo, H. (1981). Karucha shokku no shinri [The psychology of culture shock]. Osaka: Sogensha.
64.LaFromobise, T., Coleman, H. L., & Gerton, J. (1993). Psychological impact of biculturalism: Evidence and theory. Psychological Bulletin, 114(3), 395-412.
65.Lawrie, J. (1986, June). Revitalization the HRD function. Personnel, 63(6), 20-25.
66.Lee, C. (1983). Cross-cultural training: don''t leave home without it. Training, 20(7), p.20-25.
67.Lysgarrd, S. (1955). Adjustment in a foreign society: Norwegian fulbright grantees visiting the United States. International Social Science Bulletin, 7, 45-71.
68.Miller, D. E. (1993). The development of an instrument to identify dispositions for interactive group communications in cross-cultural learning environments. Unpublished doctoral dissertation, Oregon State University, Corvallis.
69.Nakane, C. (1972). Tekio no jyoken [The conditions for adjustment]. Tokyo: Kodansha.
70.Nash, D. (1967). The fate of Americans In a spanish setting: A study in adaptation. Human Organization, 26(3), 157-163.
71.Nelson, D. A. (1986). A study of predeparture orientation programs for employees of business/industry and U.S. Agency for international development projects. Unpublished doctoral dissertation, Oregon State University, Corvallis.
72.Oberg, K. (1960). Culture shock: adjustment to new cultural environments. Practical Anthropology, 7, 177-182.
73.Paige, R. M. (1986). Training competencies: The missing conceptual link in orientation. International Journal of International Relations, 10, 135-158.
74.Paige, R. M, Ed.(1993). Education for the Intercultural Experience, Yarmouth, ME: Intercultural Press, Inc.
75.Padilla, A. M. (1980). The role of cultural awareness and ethnic loyalty in acculturation. In A. Padilla (ed.), Acculturation: Theory, models and some new findings. (pp. 47-84). Boulder, CO: Westview Press.
76.Parker, B. (1993). Initial Examination of a Model of Intercultural Adjustment. International Journal of intercultural Relations, 17, 355-379.
77.Peterson, R. B. (1979). Systematic Management in Human Resources, Massachusetts: Addison-Wesley Publishing.
78.Pruitt, F. J. (1978). The adaptation of foreign students on American campuses. Journal of the National Association for Women Deans, Administrators, and Counselors, 41(4), 144-147.
79.Ronen, & Sincha, (1984). Comparative and International Management, New York: John Wiley.
80.Ruben, B. D. (1976, September). Assessing communication competency for intercultural adaptation. Groups and Organization Studies, 7(3), 334-354.
81.Ruben, B. D., & Kealey, D. J. (1979). Behavioral assessment of communication competency and the prediction of cross-cultural adaption. International Journal of Intercultural Relations, 3, p.15-47.
82.Sathe, Vijay (1983).Implications of Corporate Culture: A manager''s Guide to action, Organizational Dynamics(Autumn): 5-23.
83.Schnapper, M. (1973). Resistance to intercultural training. Paper presented at the thirteenth annual conference of the Society for International Development, San Jose, Costa Rica.
84.Searle, W. & Ward, C. (1990). The Prediction of psychological and sociocultural adjustment during cross-cultural transitions. International Journal of Intercultural Relations, 14, 449-464.
85.Shear, E. B. (1993). Strange encounters: A communication model for cross-cultural adaptation and training. Unpublished doctoral dissertation, University of Kentucky, Lexington.
86.Shimazaki, T. (1967). Kaigai ryugakusei no seishin igakuteki mondai [Psychosomatic problems of overseas students]. Seishin Igaku, 9, 699.
87.Sredl, H. J, & Rothwell, W. J. (1987). The ASTD reference guide to professional training roles and competencies. Amherst, MA: HRD Press, Inc.
88.Stening, B. W., & Hammer, M. R. (1989). The cultural context of expatriate adaptation: American and Japanese managers abroad. Proceedings of the Academy of Management, 121-125.
89.Torbiorn, I. (1982). Living abroad: Personal adjustment and personal policy in the overseas setting. New York: Wiley.
90.Torrington, D. (1994). International Human Resource Management, New York: Prentice-Hall.
91.Tung, R. L. (1981, Spring). Selection and training of personnel for overseas assignments. Columbia Journal of World Business, 16(1), 68-78.
92.Tung, R. L. (1982). Selection and training procedures of U.S., European and Japanese multinationals, California Management Review, 25(1), 57-71.
93.Tung R. L. (1984). Human Resource Planning in Japanese Multinationals: A Model for U.S. Firm?. Journal of International Business Studies, Fall, 134-149.
94.Tung, R. L. (1987). Expatriate assignments: Enhancing success and minimizing failure. Academy of Management Review, 1(2), 117-125.
95.Tung, R. L. (1988). The new expatriates: Managing human resources abroad. Cambridge, MA: Ballinger.
96.Ueda, N. (1982). Ikoku teiken to nihonjin [Cross-cultural experience and the Japanese]. Osaka: Sogensha.
97.Wallach, E. J. (1983). Individiuals and Organizations: The Culture Training and Development Journal,29-76.
QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top