臺灣博碩士論文加值系統

供應商管理存貨(VMI)是目前企業提昇組織之間供應鏈效率的主要討論議題之一。由於供應鏈成員之間彼此互動與相互合作的機會雖有增加，但因互信不足，資訊無法充分分享，產生了許多問題。本研究透過深度訪談VMI相關的專業人士，瞭解目前企業與上下游廠商如何推動VMI管理的機制，以及為何無法落實的原因，並就如何有效地運用資訊科技以創造利潤及競爭優勢。透過本研究讓管理當局能更清楚掌握VMI的實施要項，及評估企業實施VMI階段性效果之檢討。其次，瞭解「資訊科技」在VMI的運用廣度外，亦有助於業界在面對傳統作業模式改變，可以有較合理的因應方式。最後，藉由績效指標衡量以及早反映出問題缺失，與預測所能獲得的效益。

Vendor-Managed Inventory (VMI) is one of the most widely discussed initiatives for improving multi-firm supply chain efficiency. But due to the lack of trust between partners, information sharing is still at a fledging stage. This caused many problems in the real world. In order to understand various existing problems on how to implement VMI system in the supply chain and how to efficiently utilize IT for VMI to increase profitability and competitive strength, the study used open-end questionnaires to gather the qualitative information from many field professionals. The results provide managers a clear picture of how to manage VMI system, give advice on how to reasonably utilize IT for VMI, advise managers how to evaluate VMI performance or give warning for making correction for possible failures.

目 錄
第一章 緒論 ……………………………………….…………….…… 1
第一節 研究背景與動機 ………………………….…………….……. 1
第二節 研究目的與問題 ……………………………………….…….. 4
第三節 研究顯著性 …………………………………………….…….. 4
第二章 文獻探討 ……………………………………………..…….. 6
第一節 供應商管理存貨 ……………………………………….…….. 6
一、 定義與概念架構 ………………………………….……. 6
二、 VMI的效益、阻礙因素與管理議題 …………….…….. 7
第二節 整合性供應鏈 ………………………………………………. 10
一、 供應鏈管理 ………………………………………….…... 10
二、 供應鏈環節中VMI管理機制的實行範疇 …………..… 11
三、 資訊科技運用 …………………………………………… 17
四、 供應鏈整體綜效 ………..…………………………….…. 19
第三章 研究方法 …………………………………………………… 22
第一節 研究模式 ……………………………………………………. 22
一、 研究模式 ………………………………………………... 22
二、 研究變數 ………………………………………………... 23
第二節 研究設計 ……………………………………………………. 26
一、 研究策略 ………………………………………….…….. 26
二、 研究對象 ………………………………………….…….. 27
三、 訪談進行步驟 ……………………………………..……. 28
四、 研究工具 …………………………………………..……. 29
五、 研究設計的效度與信度 ………………………..………. 32
六、 資料分析方法 …………………………………..………. 32
第四章 個案公司與訪談對象 ……………………..………… 33
第一節 個案簡介 ………………………………………….……..….. 33
第二節 訪談對象 ………………………………………….……..….. 36
第五章 研究結果與分析 ………………….…………….……… 37
第一節 企業推動VMI管理機制的現況 ……….………….………. 37
第二節 企業應用資訊科技支援VMI管理機制 …….….…………… 42
第三節 推動VMI管理機制對供應鏈整體綜效的影響 ..…………… 46
第四節 重要管理課題與阻礙因素 ………………………….……… 49
第六章 結論與建議 ………………………………….………….... 52
第一節 研究結論 ……………………………………………………. 52
第二節 研究建議 …………………………………….…………….... 55
第三節 研究限制 …………………………………….…………….... 56
參考文獻 …………………………………………….……………..…. 57
附錄一 訪談問卷 ……………………………….…………..…….. 68

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