中文部分
1.Arthur Andersen Business Consulting著,劉京偉譯〈民89〉,知識管理的第一本書,台北市:商周,民國89年。
2.Drucker, Peter原著,傅振焜譯後資本主義社會,台北市:時報出版社,民國82年.。
3.Leigh PlDonoghue, Jeanne G. Harris & Bruce A. Weitzman原著,李田樹譯,創造價值的知識管理策略,EMBA世界經理文摘157期,頁90-100。
4.Leonard —Barton, Dorothy原著,王美音譯 知識創新之泉:智價企業的經營,台北市:遠流,民國87年。
5.Philip Kolter,Siew Meng Leong,Swee Hoon Ang,Chin Tiong Tan原著,謝文雀譯,行銷管理-亞洲實例,華泰書局出版,民國87年。
6.Thomas A. Stewart著,宋偉航譯 〈民87〉 ,智慧資本-資訊時代的企業利基譯自「Intellectual Capital: the new wealth of organizations」,台北:智庫文化。
7.丁上發〈民88〉,企業知識管理建構模式之探討,1999中華民國科技管理論文集。
8.丁虹〈民76〉,企業文化與組織承諾之關係研究,政治大學企業管理研究所博士論文,民國76年6月。9.中華民國連鎖店發展年鑑,台北市:中華民國連鎖店協會編印,民國88年。
10.中華民國連鎖店發展年鑑,台北市:經濟部商業司編印,民國82年。
11.中華民國連鎖店發展年鑑,台北市:經濟部商業司編印,民國83年。
12.王中元〈民86〉,連鎖藥局經營知識之國際移轉與擴散研究,國立台灣大學國際企業研究所碩士論文。13.王志剛〈民88〉,台灣加盟總部指南 ,中華民國連鎖店協會編印,台北。
14.王雅慧〈民87〉,高科技產業員工績效評估制度特性之研究,國立台灣科技大學管理科技研究所碩士論文。15.史孟蓉、劉瑞瓏〈民89〉,一個建構學習型組織之知識管理整合模型,中華民國科技管理研討會論文集〈第一集〉,頁361-374。
16.吳思華〈民85〉,策略九說,台北:麥田出版社。
17.吳若君〈民87〉,網路事業知識整合與創新類型關聯之研究,國立政治大學科技管理研究所碩士論文。18.吳萬益、譚大純、汪昭芬〈民89〉,「企業智價理論在組 織創新能力上之應用以「知識創造論」與「組織學習論」為觀點之實證趼究」,中華民國科技管理研討會論文集〈第一集〉,頁375-389。
19.李仁芳、花櫻芬〈民85〉,「高科技事業中技術知識類型與知識交流網路模型」,中華民國科技管理研討會論文集,85年11月27-28日。
20.李仁芳,張如蓮,〈民86〉,「高科技事業中創新類型與組織知識創造之研究」,1997年研究發展管理實務案例暨論文研討會論文集,86年6月17日-19日。
21.施宗正〈民85〉,國際連鎖零售業行銷策略規劃與各分店執行成果之研究-以個案公司為例,國立成功大學企業管理研究所碩士論文。22.孫顯嶽〈民87〉,組織特性、績效評估與員工態度關係之研究,國立中央大學人力資源管理研究所碩士論文。23.徐千惠〈民86〉,知識系統之跨國移轉-倉儲量販業支個案研究,國立台灣大學國際企業學研究所碩士論文。24.涂瑞德〈民87〉,技術知識特質、產品開發團隊與組織動態能耐關係之研究,國立政治大學科技管理研究所碩士論文。25.崔至剛〈民84〉,連鎖體系經營知識移轉之研究-以便利商店為例,國立政治大學企業管理研究所碩士論文。26.張君強〈民88〉,專業服務業知識管理之研究-以會計師事務所為例,國立政治大學企業管理研究所碩士論文。27.張重昭、陳銘慧〈民88〉,台灣高科技產業技術引進模式與組織學習過程之研究,第四屆企業跨國經營管理研討會。
28.張凱鈞〈民87〉,集團企業跨業多角化與知識管理關連之研究,國立政治大學科技管理研究所碩士論文。29.莊文華〈民83〉,連鎖體系擴張策略之研究比較,國立政治大學企業管理研究所碩士論文。30.許月瑛〈民87〉,台灣精密機械業產品創新與組織知識流通之研究,國立政治大學科技管理研究所碩士論文。31.許玉霞〈民88〉,台灣光電產業研發部門組織技術知識管理之研究,國立台灣大學商學研究所碩士論文。32.許柯生〈民86〉,優良商店認證授證專輯:商業發展的期許,經濟部商業司,台北。
33.陳忠仁〈民83〉,文化差異程度與國際技術移轉績效關係之研究-以在台外資企業為例,私立中原大學企業管理研究所碩士論文。34.陳昱維 〈民88〉,消費品產業中知識管理之研究--以寶僑與聯合利華為例,國立政治大學企業管理研究所碩士論文。35.經濟部中小企業處〈民85〉,加盟創業指引,初版,經濟部中小企業處。
36.廖川億〈民85〉,研究發展團隊特性與創新績效關係之研究,中山大學人力資源管理研究所硬士學位論文。
37.劉坤堂〈民88〉,優良商店認證授證專輯,經濟部商業司,台北。
38.劉常勇〈民88〉,知識管理定義,ttp://www.cme.org.tw/know/
39.賴威龍〈民87〉,組織知識流通之研究-以台灣資訊硬體業為例,國立政治大學科技管理研究所碩士論文。40.戴照煜〈民79〉,「連鎖經營成功之道」,突破雜誌,第57期,頁61-66。
41.譚大純、劉廷揚、蔡明洲〈民89〉,知識管理文獻之回顧與分類,中華民國科技管理研討會論文集〈第一集〉,頁623-636。
42.蘇民〈民87〉,員工與顧客滿意度對國內航空服務業經營績效影響之研究,國立交通大學管理科學研究所碩士論文。英文部分
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