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研究生:陳貞夙
研究生(外文):Chen-Su, Chen
論文名稱:以資訊時代組織轉型觀點建構企業資訊基礎建設的理論模型
指導教授:謝清佳謝清佳引用關係謝清俊謝清俊引用關係
指導教授(外文):Ching-Cha, HsiehChing-Chun, Hsieh
學位類別:博士
校院名稱:國立臺灣大學
系所名稱:資訊管理研究所
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2001
畢業學年度:89
語文別:中文
論文頁數:222
中文關鍵詞:資訊時代資訊科技組織轉型組織理論模型企業資訊基礎建設企業資訊基礎建設理論模型
外文關鍵詞:Information AgeOrganizational ModelInformation Technology (IT)Organizational Transformation (OT)Business InformationInfrastructure (BII)Model for BII
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傳統上,對組織而言,資訊或資訊過程多處於配角的角色,或直接以資訊工具或技術層面來考量相關的議題。如此一來,導致當組織面對資訊時代資訊科技突破性發展時,很難予以適切的因應,輕者浪費時間與金錢,重者則喪失組織的存在價值,失去賴以生存的空間。而這些問題多源於對於相關問題的思考未回歸本質所致,也就是並未透徹思量究竟資訊和企業資訊基礎建設,對組織而言,其根本的內涵究竟為何,又是何定位。因此基本上,本論文就是希望透過以資訊為主體的角度,先建立資訊時代組織理論模型,並以此為基礎,加上資訊時代組織轉型的本質與內涵的觀點的分析與探討,再建構出資訊時代企業資訊基礎建設的理論模型,希望提供一個可供思惟的理論模型或模式,可以更清楚且容易的了解這些相關議題的重點與關係。
亦即,本論文的目的就是從本質面來探究資訊時代組織與組織轉型究竟有何不同與已往之處,以及其對組織和企業資訊基礎建設的影響和衝擊為何,企圖以組織理論模型、資訊時代組織轉型的本質與內涵、以及企業資訊基礎建設理論模型的分析與架構過程和結果,來釐清這些錯綜複雜的現象,希望能更了解這些資訊時代與組織和企業資訊基礎建設相關的變化與各種影響,並期透過所建立的資訊時代組織理論模型和企業資訊基礎建設理論模型,提供理論研究或實務應用上的思惟依據與參考。
Traditionally, information and information processes are not primary or essential to the organization. Organization usually considers the relative issues from information function or information technology level and not directly thinks about information itself. This is the reason why organization can not reflect the impact in the information age. In View of the above-mentioned facts, we wish to do the following tasks. First of all, we create an organizational model of the information age. The theoretic model is base on the essence of information and organization and the position of information in organization. Secondary, we demonstrate the natural and content of organizational transformation in the information age. Finally, base on the organizational model and the above point, we create a model for Business Information Infrastructure (BII).
In brief, objective of this thesis is to discuss the essence and content of the information, organization, organizational transformation, and Business Information Infrastructure. In addition, we create the theoretic model for organization and BII. We intent to discuss the relative topics via these models and conclusion and hope these models can apply to the theoretic research and practices.
第一章 緒論 ………………………………………………………1
1-1 研究動機………………………………………………………1
1-2 研究背景………………………………………………………3
1-3 研究目的………………………………………………………4
1-4 論文綱要………………………………………………………5
第二章 文獻探討………………………………………………….6
2-1 資訊科技對組織影響的研究回顧分析………………………7
2-1-1 分析架構的建立……………………………………………8
2-1-2 資訊科技對組織的環境影響之回顧分析……………….11
2-1-3 資訊科技對組織的本體影響之回顧分析……………….13
2-1-4 資訊科技對組織的能力影響之回顧分析……………….19
2-1-5 資訊科技對組織的關係影響之回顧分析……………….24
2-1-6 綜合討論………………………………………………….27
2-2 組織轉型研究發展歷程之回顧分析……………………….28
2-2-1 組織轉型研究整體發展歷程回顧……………………….28
2-2-2 組織發展學域之組織轉型研究歷程回顧……………….30
2-2-3 資訊科技管理學域之組織轉型研究歷程回顧………….32
2-2-4 兩個學域發展內涵的比較分析………………………….34
2-3 組織轉型理論與模式之回顧分析………………………….37
2-3-1 組織轉型的定義與類型………………………………….38
2-3-2 組織轉型研究之回顧分析……………………………….42
2-3-3 綜合討論………………………………………………….48
2-4 企業資訊基礎建設研究之回顧分析……………………….50
2-4-1 企業資訊基礎建設研究發展歷程分析………………….52
2-4-2 企業資訊基礎建設研究內涵本質分析………………….56
2-4-3 綜合討論………………………………………………….61
第三章 研究架構與研究方法…………………………………..63
3-1 研究界說…………………………………………………….63
3-2 研究架構…………………………………………………….64
3-3 研究方法…………………………………………………….66
3-3-1 社會科學方法論………………………………………….67
3-3-2 理論模型概說…………………………………………….68
3-3-3 資料的取得與處理方式………………………………….70
3-4 研究流程…………………………………………………….71
第四章 資訊時代組織理論模型之建立………………………..72
4-1 組織理論模型之回顧分析………………………………….73
4-1-1 理論模型的深入討論…………………………………….74
4-1-2 組織理論模型的回顧…………………………………….77
4-2 資訊時代組織理論模型之條件分析……………………….86
4-2-1 理論模型的比較分析…………………………………….86
4-2-2 資訊時代組織轉型理論模型的條件…………………….94
4-3 資訊時代組織理論模型之本質與內涵分析……………….96
4-3-1 資訊時代組織理論模型的本質分析…………………….97
4-3-2 資訊時代組織理論模型的內涵與機制…………………101
4-4 資訊時代組織理論模型之適用性分析……………………110
4-4-1 理論研究層面之適用性分析……………………………111
4-4-2 實務應用層面之適用性分析……………………………119
第五章 以資訊時代組織轉型為觀點的企業資訊基礎建設理論模型之建構.…..124
5-1 資訊時代資訊與資訊科技之本質分析……………………124
5-1-1 資訊與資訊科技之定義與性質…………………………125
5-1-2 資訊與資訊科技於組織之定位…………………………133
5-2 企業資訊基礎建設之本質、定義與內涵…………………136
5-2-1 企業資訊基礎建設之本質………………………………137
5-2-2 企業資訊基礎建設之定義………………………………143
5-2-3 企業資訊基礎建設之內涵………………………………147
5-3 以資訊時代組織轉型觀點分析企業資訊基礎建設………151
5-3-1 資訊時代組織轉型之本質與內涵分析…………………152
5-3-2 企業資訊基礎建設之組織轉型分析……………………161
5-4 企業資訊基礎建設理論模型之建構………………………168
5-4-1 企業資訊基礎建設理論模型之基本理念………………168
5-4-2 企業資訊基礎建設理論模型之內涵與機制……………171
5-4-3 企業資訊基礎建設理論模型相關議題之討論…………183
5-5 企業資訊基礎建設理論模型之適用性分析………………188
第六章 結論…………………………………………………….194
6-1 研究結論……………………………………………………194
6-2 研究限制……………………………………………………196
6-3 未來研究方向………………………………………………196
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