臺灣博碩士論文加值系統

文件是企業中資訊與知識之核心，文件管理亦是現代企業管理之關鍵要素。生物技術開發中心之製程研發團隊，更因從事生技藥品製造程序之開發，及籌建一座符合現行製藥規範(current Good Manufacturing Practice, cGMP)之生技藥品試驗工廠，在文件管理之需求上，除了由知識管理之層面考量，亦須達成法規對藥品製造相關紀錄之管理規範。
Lotus Domino/Notes為一分散式文件資料庫系統，具備訊息傳遞、合作協調等功能，在整合性群組軟體中，是市場佔有率最高之產品。Domino.Doc為架構於Domino/Notes上之文件管理系統，在文件之共同編輯、簽核流程、使用權限、異動管控等各項功能上，均可符合製藥法規及知識管理之文件管理需求。由於生物技術開發中心原已導入Domino/Notes系統，故選擇Domino.Doc文件管理系統，以延伸現有群組軟體之功能，並節省系統建置之經費及時程。
本研究中完成GMP試驗工廠籌建、及製程研發相關文件管理之需求訂定，Domino.Doc文件管理系統中檔案層級之規劃，及先導資料庫 - 工程規格文件櫃之資料庫設計，以Notes Designer撰寫程式建立所須之文件夾類型、文件類型、及視界﹔將現有之工程規格參考資料、工廠資料、及廠商資料存入系統中﹔並配合人員組織架構設定使用權限，依據業務需求應用工作流程等系統實作。
研究之成果，已有效解決以人工管理列印之書面資料時，人力、物力、時間、空間之不足問題，並達成藥品製造法規之文件管理要求，以促成日後工廠之查驗登記。

Documents constitute vital organizational assets. In modern enterprises, document management has been a critical factor in overall organization competitiveness. Process Development Division in Development Center for Biotechnology currently has two major projects: the development of process for protein and nucleic acid based biopharmaceuticals, and the construction of a cGMP biopharmaceutical pilot plant for the production of clinical-use materials. Thus an extensive document management system in compliance with drug manufacture regulation is required.
Lotus Domino/Notes is a distributed document database system which integrates communication and collaboration, and is the most popular integrated groupware kit. Lotus Domino.Doc extends Domino''s groupware capability, with document management functions of collaborative authoring, review and approval processing, security control, and change control to fulfill regulation requirement. Since Domino/Notes has been implemented in Development center for Biotechnology for more than 4 years, Domino.Doc is selected to reduce the cost and time frame of system deployment.
In this study, the user requirements for document management of GMP pilot plant construction as well as process development research were first specified. The organization of Domino.Doc file hierarchy was then determined. The pilot databases - Engineering Specification File Cabinet was employed to demonstrate the design of Domino.Doc binder type and document type subforms and the customerization of document view. Reference documents, equipment specifications and vendor''s proposals were added to the file cabinet, each with security control and workflow options specified.
The implementation of Domino.Doc document management system not only saves precious resources such as manpower and time, but also facilitate more efficient information access and team collaboration.

第一章緒論1
第一節研究動機1
第二節研究問題2
第三節研究目的3
第二章文獻探討4
第一節群組軟體4
第二節Lotus Notes5
第三節文件管理9
第四節Domino.Doc9
第五節應用實例15
第六節綜合討論17
第三章文件管理系統19
第一節需求訂定19
第二節資料庫規劃21
第三節文件管理規劃23
第四章系統實作27
第一節環境需求建置27
第二節系統安裝與資料備份28
第三節檔案櫃建置30
第四節資料庫使用52
第五章研究效益與未來規劃72
第一節研究效益72
第二節未來規劃72

1. 呂欣、房慶和、游正宇, 1997. Notes安裝與設定. "Step by Step學 習操作Notes 4.X". 資策會.
2. 吳琮璠、謝清佳, 2000. 支援決策之資訊系統.　"資訊管理". 智勝文化事業公司.
3. 邱雯苑, 2000. 三陽汽車與嘉訊科技共同的驕傲. Open News博覽季. 一通科技公司. Spring, 2000.
4. 劉京偉譯，2000. 何謂知識管理. "知識管理的第一本書". 商周出版社。
5. Bolin, B. and Ordonez, R., 1996. Groupware and the Enterprise. In "Lotus Notes: The Complete Reference". McGraw-Hill.
6. Hawker, M., Browning, D., Gillbanks, H., Nunn, S., Seuri, J. and Sienkiewicz, L., 1999. What Domino is and what it is not. In "A Roadmap for Deploying Domino in the Organization". IBM SG24-5617-00.
7. Lotus, 1999. "Domino.Doc White Paper". Lotus Development Corp.
8. Lotus, 2000a. Introducing Domino.Doc. In "Domino.Doc User Guide". Lotus Development Corp.
9. Lotus, 2000b. Understanding Domino.Doc. In "Domino.Doc Administrator Guide". Lotus Development Corp.
10. Lotus, 2000c. Genencor sharpens competitive edge with Domino-based portal and Sametime applicatons. Top Stories. News & Views. Nov 21. 2000. http://www.lotus.com/news/news.nsf/public2/5CF7CA78CEDD2B138525699700780F96.
11. Lotus 2000d. Bose achieves sound safeguarding of trade secrets with Domino.Doc. Customer References. Domino.Doc. Products. http://www.lotus.com/solutions/wwwlcr.nsf/wDocs/52471BF933DA7B7C8525689A005D951F.
12. Lotus, 2000e. Prompted to authenticate multiple times when reviewing or approving a Domino.Doc document via URL. Lotus Customer Support Technote, no. 182262. Dec. 18, 2000. http://www.lotus.com/home.nsf/welcome/support.
13. Lotus Taiwan, 2000a. 公司簡介.　http://www.lotus.com.tw.
14. Lotus Taiwan, 2000b. Domino.Doc應用系統發表會, Nov. 30, 2000.
15. Nielsen, S. et al., 1999a. Domino.Doc architecture. In "Creating Customerized Solutions with Domino.Doc". IBM SG24-5658-00.
16. Nielsen, S. et al., 1999b. Domino.Doc overview. In "Creating Customerized Solutions with Domino.Doc". IBM SG24-5658-00.
17. PC Magazine, 1999. The best of 1999: Software. December 3, 1999. http://www.zdnet.com/pcmag/stories/reviews/0,6755,2400713,00.html.
18. PhRMA. 2000. The promise of biotechnology and genetic research. New Drugs in Development. Backgrounders and Facts. Pharmaceutical Research and Manufacture Association, USA. http://www.phrma.org/publications/documents/backgrounders//2000-12-12.191.phtml.
19. Russell, S., Branch, P., Miles, D. and Nummi, A., 1999. Domino R5 new features. In "Netfinity and Domino R5.0 Integration Guide". IBM SG24-5313-00.
20. Turban, E., 1995. Distributed group support systems. In "Decision Support and Expert System", 4th ed. Prentice-Hall.
21. Turban, E. and Aronson, J., 1998. Networked decision support: the internet, intranet, and collaborative technologies. In "Decision Support Systems and Intelligent Systems". Prentice-Hall.
22. Van Brussel, C., 1992. Groupware, the new way to work. Computing Canada, 18(9):1.
23. Wittmann, A., 2000. The 10 most important products of the decade. Network Computing. October 2, 2000. http://www.networkcomputing.com/1119/1119f1products_intro.html