網際網路日新月異，各式各樣的資訊服務益趨蓬勃，然而使用者在取得資訊的過程中，常因繁雜的層級或不當的設計而滯礙難行，如何站在使用者角度為使用者開發容易使用的網站界面與互動機制是網路資訊時代最重要的課題。
本研究即利用傳統人機互動的研究，再次思考人機互動理論應用於網際網路平台可以有哪些值得借鏡與變革之處，並考量技術上的發展，提出網路互動應注意之要點與設計規範。本研究之實作綜合研究結果改良目前入口網站之個人化服務，以直接操作與自訂隱喻功能為核心，開發資訊桌面雛型系統，做為研究結果的參考。
資訊在我們生活中扮演的首要角色是幫助我們達成人的目標，此即活氧計劃提倡之「人本運算」概念。本研究規劃之個人化資訊桌面系統，運用「以人為本」的設計改善網路平台上使用者界面之可用性及易近性，提供網路互動設計新的思考方向。

Retrieving information from Internet causes users'' frustration due to the impolitic function or complicated structure design. A well understanding of a user''s needs, situation, and attitude would give us a new perspective on web design.
On the basis of the wisdom drawn from the traditional Human-Computer Interaction study, this research develops a set of criteria for the Web-based interaction design. The findings of this study show that a good web user interface must not only consider Usability and Accessibility design, but also a fit adoption to the information architecture, its graphics, and technical arrangement of a system.
The implementation of the study -- information desktop, is to improve the personalized services of a portal site. Referring to the concept of "Human-centric Computing" from "Oxygen" project, the information desktop is expected to give a new aspect on web design process, and to provide users more intuitive way to access personalized information.

目錄i
表目錄iii
圖目錄iv
第一章緒論1
1.1研究背景與動機1
1.2研究目的2
1.3研究範圍與限制2
1.4章節概要3
第二章文獻探討4
2.1傳統人機互動研究4
2.1.1以使用者為中心的設計6
2.1.2可用性9
2.1.3準則及標準11
2.2Web-based互動技術發展14
2.2.1前端使用者環境14
2.2.2後端程式平台19
2.2.3Web-based應用系統之特色21
2.3網際網路平台人機互動分析22
2.3.1人機互動平台的演進23
2.3.2Web-based可用性分析28
2.3.3易近性33
2.4小結35
第三章系統架構36
3.1系統基本構想36
3.2系統設計38
3.3系統特色40
第四章系統實作41
4.1資訊桌面系統分析41
4.1.1使用者與需求分析41
4.1.2作業分析42
4.2資訊桌面系統規劃45
4.2.1使用者界面設計46
4.2.2直接操作引擎49
4.2.3頻道訂閱引擎51
4.2.4個人化隱喻圖像引擎52
4.2.5環境參數控制引擎53
4.3資訊桌面主要功能設計54
4.3.1可用性設計54
4.3.2易近性設計56
4.3.3擴充性設計57
4.4資訊桌面未來擴充性元件說明58
第五章結論與建議59
5.1研究目標與成果59
5.2未來研究建議60
參考文獻62

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