臺灣博碩士論文加值系統

隨著數位經營環境的來臨，企業紛紛開始整合虛擬與實體的經營模式。其中，企業內與企業間作業流程的有效電子化與整合，自然成為提昇企業經營績效的成功關鍵。然而，在採用電子化企業與電子商務相關軟體與服務的同時，卻發現由於新舊系統間資料不一致、系統異質等問題造成整合成本過高且成功機率過低。因此，如何有效提昇應用系統及流程整合之成功率，成為傳統企業轉型為電子化企業的關鍵議題。
本研究主要目的在於探討影響企業間電子化應用整合之因素，並提出B2Bi整體模型，同時針對資訊業與石化業進行實徵性的個案研究。本研究針對影響開放式環境下企業間系統整合的因素進行探討，提出科技-組織-環境之B2Bi整體模型。在科技構面方面，探討企業對B2Bi的認知利益。在組織構面方面，探討資訊科技基礎建設的彈性。在環境構面方面，探導探討主導廠商的權力以及電子商務標準的推動在企業間整合過程的影響。
本研究的研究結論如下：(1)科技方面—認知利益：本研究發現資訊產業中企業對於使用B2Bi的意願，較受B2Bi間接效益的影響。石化產業較注重導入B2Bi的直接效益。因此企業認知利益的不同會導致企業間電子化應用整合程度的不同。(2)組織方面—資訊科技基礎建設的彈性：企業本身須先具備能夠支援B2Bi資訊科技基礎建設，才能進一步導入電子商務標準，慢慢會朝向ERPII的發展，(3)環境方面—主導廠商的權力、電子商務標準的推動：主導廠商除了運用本身對交易夥伴的權力外，也應多利用在供應鏈管理上的專長及資源，提供被動廠商更多誘因。政府及產業應致力於推動應用既有國際產業共同標準，讓國內企業與國外企業有共通交易媒介可以溝通。

A digital network economy is emerging where enterprise integrate virtual and physical operation model. In order to promote company performance, enterprises and with their trading partner effective electric and integration operate process is the key of success. However, at the same time, enterprises adopt electronic company and electronic commerce software and service, they find that new and legacy system have such problem: data heterogeneity、system heterogeneity. The problems cause higher the cost of integration and lower percent of success. Therefore, how to up application system and process integration success percentage is the key point of traditional enterprise to transform into electronic enterprise.
The purpose of the research focus on the impact of Business-to-business application integration and bring up total model. At the same time, we focus on IT industry and Chemical Industry empirical case study. To construct the model, we identified and organized the factors that we found to be influential in the factor of open system environment B2B application integration research. All these factors together in technical organization environment B2Bi total model, we are able to investigate their relative contributions to B2B integration level. In technical construct, confer to B2Bi perceived benefit. In organization construct, confer to IT Infrastructure flexibility. In environment construct, confer to initiators exercise power and promote EC Standards in the process of B2B integration.
The research conclusion as follow: (1) Technical aspect-perceived benefit: The study found that the enterprise in IT Industry adopted B2Bi focus on indirect benefit. Enterprise in Chemical industry focused on B2Bi direct benefit. Therefore, enterprise have different perceived benefit will lead to different level of B2B application integration. (2) Organization aspect-IT infrastructure flexibility: enterprise should readiness in IT infrastructure, then they have ability to initiate EC Standards. Enterprise will transform their ERP to ERPII with time. (3)Environment aspect- initiator’s power and promote EC Standards. Besides initiator exercise power to trading partner, they should use Supply Chain Management profession and resource to help their trading partner.

第一章、緒論1
第一節、研究背景1
第二節、研究動機4
第三節、研究目的與問題4
第二章、文獻探討7
第一節、企業間系統整合7
第二節、跨組織資訊系統19
第三節、企業間整合相關技術標準28
第三章、研究方法34
第一節、個案研究方法34
第二節、研究模型與命題推導35
第三節、研究變數定義與操作化39
第四節、研究對象43
第五節、個案研究品質44
第六節、資料蒐集與分析方法45
第四章、個案分析46
第一節、A公司46
第二節、B公司49
第三節、C公司52
第四節、D公司55
第五節、E公司58
第五章、綜合分析與發現61
第一節、科技因素 — 認知利益61
第二節、組織因素 - 資訊科技基礎建設的彈性62
第三節、環境因素 — 主導廠商的權力、電子商務標準的推動69
第四節、B2Bi整合程度73
第五節、資料分析小結74
第六章、結論與建議77
第一節、研究結論77
第二節、研究貢獻79
第三節、研究限制80
第四節、未來研究方向81
參考文獻82

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