中文
圖書
林以舜譯,誰在上網?:網路使用者大調查(台北市,麥格羅希爾,民88)。
吳德銘編譯,Microsoft Windows 使用者介面開發手冊(台北市:華彩軟體,民88)。
陳雪華,圖書館與網路資源(台北市,文華圖書管理,民85)。
陳建豪譯,人機介面與互動入門:電腦人因工程(台北市,和碩科技文化,民87)。
黃朝盟,趙美慧。.com的策略規劃與設計(台北市:商鼎文化,民90)。
彭湘梅,以使用性工程發展全球資訊網頁之研究─以台北愛樂全球資訊網頁為例(國立交通大學傳播研究所碩士論文,民85)。廖美慧、林安巨,走!上INTERNET去!(台北市,博碩,民84)。
期刊及網路文獻
周銳行,「How Digital Ru?」,數位時代創刊1(民國88年7月),頁38-43。周銳行等著,「由「量變」到「質變」的數位臺灣--How Digital RU﹖臺灣數位指數調查2000年版」,數位時代13期(民國89年7月),頁222-242。陳昭珍,「公共圖書館的網頁設計與服務」,台北市立圖書館館訊15卷4期(民國87年6月),頁19-25。
顏淑芬,「美國密爾瓦基公共圖書館與底特律公共圖書館網站內容介紹」,台北市立圖書館館訊17卷3期(民國89年3月),頁26-33。
國立台中圖書館資訊小組,台閩地區公共圖書館統計表,(民國89年10月)http://public1.ptl.edu.tw/pub_lib/statis.html
英文
圖書
Jakob Nielsen. Usability Engineering (California : AP Professional,1993)
Jakob Nielsen. Designing Web Usability. (New Riders,2000)
Jared M. Spool . Web Site Usability : A Designer’s Guide. (California : Morgan Kaufmann Publishers ,1998)
Jennifer Fleming. Web Navigation : Designing the User Experience. (California : O’REILLY ,1998)
Louis Rosenfeld, Peter Corville. Information Architecture for the World Wide Web. (California : O’REILLY ,1998)
Patrick J. Lynch., Sarah Horton. Web Style Guide : Basic Design Principles for Creating Web Sites. (Yale University Press , 1999)
期刊及網路文獻
B. Murphy & L. Yoakham. “Usability Testing” OCLC Newletter 229(1997) : 21-27.
J. R. Veldof & M.J. Prasse. “Chauffeured by the user:usability in the electronic library” Journal of Library Administration 36:3/4 (1999) : 115-140.
Jakob Nielsen. How to Conduct a Heuristic Evaluation. (1990) http://www.useit.com/papers/heuristic/heuristic_evaluation.html
Jakob Nielsen. Ten Usability Heuristics. (1994) http://www.useit.com/papers/heuristic/heuristic_list.html
Jakob Nielsen. International Web Usability (August 1996) http://www.useit.com/alertbox/9608.html
Jakob Nielsen. Top Ten Mistakes in Web Design (May 1996) http://www.useit.com/alertbox/9605.html
Jakob Nielsen. Accessible Design for Users With Disabilities (October 1996) http://www.useit.com/alertbox/9610.html
Jakob Nielsen. Why Frames Suck (Most of the Time) (December 1996) http://www.useit.com/alertbox/9612.html
Jakob Nielsen. The Need for Speed (March 1, 1997) http://www.useit.com/alertbox/9703a.html
Jakob Nielsen. The Difference Between Web Design and GUI Design (May 1, 1997) http://www.useit.com/alertbox/9705a.html
Jakob Nielsen. Link Titles Help Users Predict Where They Are Going (January 11, 1998) http://www.useit.com/alertbox/980111.html
Jakob Nielsen. Why YAHOO is Good(But Cay Get Worse). (November 1, 1998) http://www.useit.com/alertbox/981101.html
Jakob Nielsen. Why People Shop on The Web. (February 7, 1999) http://www.useit.com/alertbox/990207.html
Jakob Nielsen. URL as UI. (March 21, 1999) http://www.useit.com/alertbox/990321.html
Jakob Nielsen. The Top Ten New Mistakes of Web Design. (May 30, 1999) http://www.useit.com/alertbox/990530.html
Jakob Nielsen. Do Interface Standards Stifle Design Creativity? (August 22, 1999) http://www.useit.com/alertbox/990822.html
Jakob Nielsen. Ten Good Deeds in Web Design. (October 3, 1999) http://www.useit.com/alertbox/991003.html
Jakob Nielsen. When Bad Design Elements Become the Standard. (November 14, 1999) http://www.useit.com/alertbox/991114.html
Jakob Nielsen. Is Navigation Useful? (January 9, 2000) http://www.useit.com/alertbox/20000109.html
Jakob Nielsen. Why You Only Need to Test With 5 Users (March 19, 2000) http://www.useit.com/alertbox/20000319.html
Jakob Nielsen. Reset and Cancel Button. (April 16, 2000) http://www.useit.com/alertbox/20000416.html
Jakob Nielsen. Eyetracking Study of Web Readers. (May 14, 2000) http://www.useit.com/alertbox/20000514.html
Jakob Nielsen . Customers as Designers. (June 11, 2000) http://www.useit.com/alertbox/20000611.html
Jakob Nielsen. WAP Backlash. (July 9, 2000) http://www.useit.com/alertbox/20000709.html
Jakob Nielsen. End of Web Design. (July 23, 2000) http://www.useit.com/alertbox/20000723.html
Jakob Nielsen. Request Marketing. (October 15, 2000) http://www.useit.com/alertbox/20001015.html
Jakob Nielsen. Flash: 99% Bad. (October 29, 2000) http://www.useit.com/alertbox/20001029.html
Jakob Nielsen. WAP Field Study Findings. (December 10, 2000) http://www.useit.com/alertbox/20001210.html
Kevin Keeker. Improving Web Site Usability and Appeal Guidelines compiled by MSN Usability Research. (July 24, 1997) http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dnsiteplan/html/improvingsiteusa.asp
Microsoft Usability. http://www.microsoft.com/usability/faq.htm
Yale Style Manual-Purpose of your site (1997) http://info.med.yale.edu/caim/manual/intro/purpose.html
Yale Style Manual-Balanced page designs (1997) http://info.med.yale.edu/caim/manual/pages/balanced_pages.html
Yale Style Manual-Page design grids (1997) http://info.med.yale.edu/caim/manual/pages/safe_area.html
Yale Style Manual-Page design grids (1997) http://info.med.yale.edu/caim/manual/pages/safe_area.html
Yale Style Manual-Page headers & footers (1997) http://info.med.yale.edu/caim/manual/pages/headers_footers.html
Yale Style Manual-Frames (1997) http://info.med.yale.edu/caim/manual/pages/frames.html