劉得欣,臺灣資訊服務業---經營之成功關鍵要素探討,元智大學企業管理系碩士論文,民國90年。謝甄晏,市場導向、市場知識管理、產品創新與績效之實證研究-以台灣高科技產業為例,雲林科技大學企業管理系碩士論文,民國89年。Arthur Anderson Business Consulting, Leveraging Corporate Competency with Knowledge Management, 2000
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