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研究生:侯海珠
論文名稱:高雄榮民總醫院醫師資訊需求與資訊尋求行為之探討
論文名稱(外文):A study of the information needs and information seeking behavior of the physicians in the Kaohsuing veterans general hospital
指導教授:范豪英范豪英引用關係
學位類別:碩士
校院名稱:國立中興大學
系所名稱:圖書資訊學研究所
學門:傳播學門
學類:圖書資訊檔案學類
論文種類:學術論文
論文出版年:2002
畢業學年度:90
語文別:中文
論文頁數:121
中文關鍵詞:讀者研究資訊需求資訊尋求行為館際互借文獻傳遞服務醫師內科醫師外科醫師
外文關鍵詞:User StudiesInformation NeedsInformation Seeking BehaviorInterlibrary LoanDocument Delivery ServicePhysiciansInternistSurgeon
相關次數:
  • 被引用被引用:31
  • 點閱點閱:3396
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:19
摘 要
本研究之目的在探討高雄榮民總醫院內外科醫師的資訊需求與資訊尋求行為,以了解醫師資訊需求的類別,醫師在找尋資訊的過程中面臨之困難及解決途徑,醫師利用圖書館的情形,以及其對「館際影印暨文獻傳遞服務」的使用情形和看法等問題;並探討不同專科醫師的資訊需求與資訊尋求行為以及其圖書館利用情形是否有所不同。
本研究以質化研究為取向,主要採用深度訪談法,輔以參與觀察和相關文件資料來進行資料蒐集。研究對象為高雄榮民總醫院內外科醫師,於民國九十年七月至九十一年一月間採立意的配額取樣,針對三十二位專科醫師進行深入訪談。其後將資料予以歸納分析、編碼與詮釋,最後作結果呈現。
研究結果歸納如下:1.高雄榮總內外科醫師的資訊需求動機主要是為臨床醫療診治所需。2.資料庫查詢是高雄榮總內外科醫師的資訊尋求主要途徑。3.人際溝通仍是高雄榮總內外科醫師取得資訊來源的途徑之一。4.內外科醫師的資訊尋求行為有所不同。5.醫師選擇資訊來源主要考量因素是資訊取得時效。6.醫師以自己找資料為主,委由他人代找為輔。7.缺乏時間是高雄榮總內外科醫師資訊尋求的主要障礙。8.透過藥商取得全文是高雄榮總內外科醫師解決全文取得不易的重要方法。9.醫師使用網路資源偏低。10.到館閱讀紙本期刊仍是高雄榮總內外科醫師的資訊利用習慣。11.當日取件是高雄榮總內外科醫師對館合暨文獻傳遞服務的要求。12.醫師贊成期刊館藏「取得」替代「擁有」的做法,但不接受「電子期刊」取代「紙本期刊」的做法,同時,醫師的部分資訊需求及資訊尋求行為因其專科背景之不同而有所不同。
根據研究結果,研究者謹提出八項建議供醫學圖書館在規劃圖書館讀者資訊服務之參考:1.使用者資訊需求的評估。2.提昇全文資料的取得性。3.圖書館應加強醫學網路資源的整理。4.視具有教學成效的醫師為重點讀者。5.加強使用者教育的實施。6.規劃個人資訊服務。7.重視圖書館工作人員的繼續教育。8.醫圖聯盟落實合作館藏發展。
Abstract
The purpose of the study is to investigate the information needs and the information seeking behavior of the internists and surgeons. Data are collected from thirty-two physicians in Kaohsiung Veterans General Hospital through face-to-face interviews and observation.
The aims of the research are, first, exploring the physicians’ information needs and the causes of their information needs. Second, exploring their sources of information and their information channels. Third, exploring the difficulties and solutions which they faced when they conducted the information seeking. Fourth, understanding how they utilized library and their attitude in using the interlibrary loan and document delivery of the library. Fifth, investigating the different results among physicians from different specialties.
The major findings of this study are listed as follows:(1)Patient care is the main cause of the information need for the physicians;(2)MEDLINE database access is the primary channel of information seeking;(3)“Discussion with colleagues” is the information source frequently used by physicians;(4)Internists obtain information from medical literature and surgeons get it from colleagues;(5)Physicians select the easily accessible information;(6)Physicians prefer seek information themselves;(7)Lack of time due to heavy workloads is an obstacle to seek information;(8)Physicians rely heavily on salesmen from pharmacy company for obtaining full-text;(9)Physicians seldom use network resources;(10)“Reading journal articles in the hospital library” remains a habit of the physicians;(11)Physicians express a desire for immediately accessible information via the Interlibrary Loan and Document Delivery Service;(12)Physicians agree that “access” could replace “ownership”, but can’t agree that “electronic journal” could replace “hard journal”;the study also shows that the physicians’ information behaviors are related with their professional background.
Finally, the study offers the following suggestions for future improvements:(1)Conducting user studies to explore the needs of different user groups;(2)Enhancing the full-text accessibilities;(3)Strengthening the organization of Network resources;(4)Recognizing the educationally influential physicians as core users;(5)Strengthening the library instruction;(6)Planning for personalized information service;(7)Promoting librarians’ continuing education;(8)Carrying out cooperative collection development among medical libraries.
目 次
第一章 緒論
第一節 研究動機與目的…………………………………………….1
第二節 研究範圍與限制…………………………………………….3
第三節 研究方法與步驟…………………………………………….3
第四節 預期貢獻…………………………………………………….3
第五節 重要名詞釋義……………………………………………….4
註 釋 ………………………………………………………………..6
第二章 文獻分析
第一節 醫師的資訊需求與資訊尋求行為………………………..7
第二節 影響醫師資訊需求及資訊尋求行為的因素…………….10
第三節 醫學圖書館與醫師資訊需求的關係…………………….15
第四節 館際複印暨文獻傳遞服務與醫師資訊尋求的關係……..18
註 釋 ………………………………………………………………21
第三章 研究設計與實施
第一節 研究對象………………………………………………….26
第二節 研究方法………………………………………………….31
第三節 研究問題陳述…………………………………………….31
第四節 研究資料收集……………………………………….…..32
第五節 研究實施與步驟………………………………………….33
第四章 研究結果與分析
第一節 受訪者基本資料分析………………………………………36
第二節 資訊需求分析………………………………………………38
第三節 資訊尋求行為分析…………………………………………45
第四節 尋找資訊過程中所面臨之困難及解決途徑……………..55
第五節 圖書館利用分析……………………………………………60
第六節 綜合討論……………………………………………………80
註 釋 ………………………………………………………………95
第五章 結論與建議
第一節 結論…………………………………………………………96
第二節 建議…………………………………………………….….99
第三節 進一步的研究建議…………………………..……………101
參考書目……………………………………………………………….103
附錄一 受訪醫師背景資料表……………………………………….118
附錄二 高雄榮總圖書館簡介……………………………………….119
附錄三 訪談導引……………………………………….……………121
圖 表 目 次
圖3-1 高雄榮民總醫院組織架構圖…………………………………………..27
表3-1 高雄榮民總醫院編制員工人數統計…………………………………..28
表3-2 高雄榮民總醫院現有病床類別及床數………………………………..29
表3-3 本研究之母群體數及抽樣數一覽表…………………………………..30
圖3-2 研究實施與步驟流程圖………………………………………………..35
表4-1 受訪者基本資料分析表………………………………………………...36
表4-2 受訪內外科專科醫師資訊需求動機分析表…………………………..38
表4-3 受訪內外科專科醫師資訊需求類別分析表…………………………..43
表4-4 受訪內外科專科醫師資訊尋求途徑分析表…………………………..45
表4-5 受訪內外科專科醫師資訊來源的種類分析表………………………..49
表4-6 受訪內外科專科醫師選擇資訊來源考量因素分析表………………..53
表4-7 受訪內外科專科醫師找資料的方法分析表…………………………..54
表4-8 受訪內外科專科醫師資訊尋求的困難分析表………………………..55
表4-9 受訪內外科專科醫師解決全文取得不易的方法分析表……………..59
表4-10 受訪內外科專科醫師使用圖書館資料類型分析表…………………..61
表4-11 受訪內外科專科醫師利用圖書館活動項目分析表…………………..61
表4-12 受訪內外科專科醫師對圖書館之建議分析表………………………..64
表4-13 受訪內外科專科醫師利用館合服務系統情形分析…………………..74
表4-14 受訪內外科專科醫師使用館合服務系統選擇傳遞方式分析………..74
表4-15 受訪內外科專科醫師館合服務系統滿意情形分析…………………..74
表4-16 受訪內外科專科醫師對館藏「取得」替代「擁有」的看法
分析………………………………………………………………………..77
表4-17 受訪內外科專科醫師對「電子期刊」取代「紙本期刊」的
看法分析…………………………………………………………………..78
表4-18 內外科專科醫師在「資訊需求與資訊尋求行為」異同表…………..91
表4-19 內外科專科醫師在「圖書館利用」異同表…………………………...93
參 考 書 目
一、 中文部份
(一)圖書
Patton MQ.著;吳芝儀、李奉儒譯,質的評鑑與研究(Qualitative evaluation and research methods)。台北:桂冠圖書公司,民84。
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林娟娟。「國立台灣大學醫學校區研究生資訊取得之研究」。國立台灣大學圖書館學研究所,碩士論文,民88年。
周文賢,吳金潮著。碩士論文撰寫方法。初版。台北市︰華泰,民85年。
胡幼慧。質性研究:理論、方法及本土女性研究實例。台北市:巨流,民85年。
高雄榮民總醫院十週年院慶特刊編輯小組。高雄榮總十週年院慶特刊。高雄市:高雄榮總,民89年。
許麗娟。「國立台灣大學醫學院暨附設醫院教師與醫生資訊需求及資訊尋求行為之比較研究」。國立台灣大學圖書館學研究所,碩士論文,民87年。
陳雅文。「國立臺灣大學工學院與文學院教師資訊尋求行為之調查研究」。國立臺灣大學圖書館學研究所,碩士論文,民79年。
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傅雅秀。從科學傳播的觀點探討中央研究院生命科學專家的資訊尋求行為。初版。台北市:漢美,民86年。
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(二)期刊論文
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黃慕萱。「情境模式在解釋資訊尋求行為之適用性探討」。圖書館學刊9期(民83年12月):頁49-70。
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:頁13-28。
傅雅秀。「科學傳播的理論與實證研究」。中國圖書館學會會報57期(民85年12月):頁55-67。
傅雅秀。「從科學傳播的觀點探討中央研究院生命科學專家的資訊尋求行為」。圖書館學刊11期(民85年12月):頁133-163。
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廖以民。「農業科學教師資訊搜尋行為之研究(下)」。教育資料與圖書館學36卷2期(民87年12月):頁225-270。
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賴鼎銘。「資訊需求與使用研究的典範變遷」。教育資料與圖書館學30卷1期(民81年): 頁36-52。
鄭麗敏。「人文學者搜尋資訊行為的探究」。教育資料與圖書館學29卷4期(民81年6月): 頁388-410。
謝博生。「醫師教育模式之變遷」。醫學教育 1卷2期 (民86年6月):頁3-10。
蘇諼。「談醫學資訊專業人員教育問題」。輔大圖書館學刊25期 (民85年6月):頁45-52。
蘇諼。「讀者研究的趨勢」。中國圖書館學會會報55期 (民84年12月):頁51-55。
(三)網路資源
張慧銖。「從美國國家醫學圖書館看國內醫學資訊的整理」。<http://www.mc.ntu.edu.tw/~library/tour/mkintro/head/nlm.html>(28 Apr. 2002)
二、 西文部份
(一)圖書
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