參考文獻
毛治國,「高科技企業及其戰略與管理面之特性」,現代管理月刊,民國74年1月,頁64-66。王立志,「系統化運籌與供應鏈管理」,台中:滄海,民國88年
李仁芳,「企業如何掌握競爭優勢---競爭策略的組織基礎」,世界經理文摘,民國83年,頁49-63。林清河、周福星、譚伯群、施坤壽,「品質管理與組織氣候及績效之關聯性分析」,中山管理評論,第6卷第4期,民國87年,頁1057-1080。邱毅、謝京叡,「全面品質管理的內涵與實施方法」,台北市銀行月刊,民國81年5月,頁26-38。
施傑人,「企業如何進行資訊系統整合」,資訊與電腦,民國82年1月,頁83-86。
施鴻志、解鴻年,「台灣地區科技廠商屬性研究」,台灣銀行季刊,第42卷第3期,民國80年。
翁興利、林弘肯,「影響企業應用資訊科技於供應鏈管理之因素分析-製造業實證分析」,第二屆亞太管理學術研討會論文集下冊,民國89年6月,頁VB1-1-11。
湯月素,「前途看好-系統整合市場」,資訊傳真,民國81年6月,頁64-68。
蔡宏明,「由產業演化看傳統產業競爭力的提昇」,經濟情勢評論,第5卷第4期,民國89年3月,頁37-64。
盧淵源、吳雪馥、張存金,「全面品質管理之影響因素及其引進、推行之探討─台灣製造業之實證研究」,品質學報,第2卷第1期,民國84年5月,頁101-121。盧淵源、吳雪馥、張存金,「全面品質管理關鍵成功因素之研究」,品質學報,第2卷第1期,民國84年5月,頁77-100。謝安田,「企業管理」,台北:五南圖書,民國71年。
謝利其,「企業組織學習、組織再造對其全面品管制度及企業績效之影響研究─以國內高科技產業為例」,成功大學企業管理研究所未出版碩士論文,民國88年。藍仁昌,「從物流的角度建置供應鏈管理」,資訊與電腦,第229期,民國88年,頁73-78。
Aaker, D. A.(1984), “How to Select a Business Strategy,” California Management Review, 26(3), pp.167-176.
Ahire, L., Sanjay, L. A., Golhar, O. Y. & Waller, M. A.(1996), “Development and Validation of TQM Implementation Constructs,” Decision science, 27(1), pp.23-56.
Ahmed, N. U. & Ravichandran, R.(1999), “An Information Systems Design Framework for Facilitating TQM Implementation,” Information Resources Management Journal, 12(4),pp.5-13.
Allender, H.(1994), “Is Reengineering Compatible with Total Quality Management?,” Industrial Engineering, September, pp.41-44.
Andrews, D. C. & Stalick, S. K.(1994), Business Reengineering: The Survival Guide, Englewood Cliffs, NJ: Prentice Hall.
Anscombe, J.(1994), “The Fourth Wave of Logistics Improvement: Maximizing Value in the Supply-Chain,” Logistics Focus, pp.36-40.
Armistead, C. & Grant, T.(1996), “Business Process Management: The Future of Organizations,” Third European Conference on Business Process Redesign, Cranfield School of Management, University of Cranfield.
Aspan, H. N.(1995), “Environmental Performance Evaluation: The ISO 14000 Scorecard,” Total Quality Environmental Management, 5(2), pp.101-106.
Baillie, J.(1997), “Moving One Step Closer to the Paperless Office,” People Management, 3(7), pp. 44.
Bakopoulos, J. Y.(1985), “Towerd a More Precise Concept of Information Technology,” Proceeding of 6th International Conference on Information System, pp.17-27.
Bakos J. Y. & Treacy, M. E.(1986), “Information Technology and Corporate Strategy: A Research Perspective,” MIS Quarterly, 10(2), PP.107-119.
Ball, L. & Harris, R.(1982), “SMIS Members: A Membership Analysis,” MIS Quarterly, 6(1), pp.19-38.
Balsmeier, P. W. & Voisin, W. J.(1996), “Supply Chain Management: A Time-Based Strategy,” Industrial Management, 38(5), pp.24-27.
Bamberger, P., Bacharach, S. & Lee, D.(1989), “Human Resource Management and Organizational Effectiveness: High Technology Entrepreneurial Startup Firms in Israel,” Human Resource Management, 28(3), pp.349-367.
Barney, W. & Chand, W.(1991), “The Spatial Structure of Large U. S. Law Firms,” Growth and Change, 24(4), pp.157-175.
Beamon, B. M.(1999), “Measuring Supply Chain Performance,” International Journal of Operations & Production Management, 19(3), pp.275-292.
Beugre, C. D.(1998), “Implementing Business Process Reengineering: The Role of Organizational Justice,” Journal of Applied Behavioral Science, 34(3), pp. 347-360.
Black, S. A. & Porter, L. J.(1996), “Identification of the Critical Factors of TQM,” Decision Science, 27(1), pp.1-21.
Boretsky, M.(1982), “The threat to U.S. High Technology Industries: Economic and National Security Implications Draft,” International Administration, U.S. Department of Commerce.
Bowman, B. J. & Grupe, F. H.(1990), “Formulating Systems Integration Plan,” Information Executive, 3(3), pp.156-167.
Boynton, A. C. & Zmud, R. W.(1987), “Information Planning in the 1990’s: Dirction for Practice and Research,” MIS Quarterly, pp.23-45.
Brancheau, J. C. & Wetherbe, J. C.(1987), “Key Issues in Information Systems Management,” MIS Quarterly, 11(1), pp.23-45.
Broadbent, M., Weill, P. & Clair; D. S.(1999), “The Implications of Information Technology Infrastructure for Business Process Redesign,” MIS Quarterly, 23(2), pp. 159-182.
Burdett, J.(1994), “TQM and Reengineering: The Battle for the Organization of Tomorrow,” The TQM Magazine, 6, pp.7-13.
Burgess, R.(1998), “Avoiding Supply Chain Management Failure: Lessons from Business Process Re-engineering,” The International Journal of Logistics Management, 9(1), pp. 15-23.
Byars, L. L. & Neil, T. C.(1987), “Organizational Philosophy and Mission Statements,” Planning Review, 15(4), pp.32-36.
Canto, J. G. & Gongalez, I. S.(1999), “A Resource-Based Analysis of the Factors Determining a Firm''s R&D Activities,” Research Policy, 28(8), pp.891-905.
Carayannis, E. G.(1999), “Fostering Synergies between Information Technology and Managerial and Organizational Cognition: the Role of Knowledge Management,” Technovation, 19, pp.219-231.
Carter, J. R. & Ferrin, B. G. (1995), “The Impact of Transportation Costs on Supply Chain Management,” Journal of Business Logistics, 16(1), pp.189-212.
Chan, Y. E. & Huff, S. L.(1993), ”Investigating Information Systems Strategic Alignment,” Proceedings of the Fourteenth International Conference on Information Systems, Orlando, Florida, pp346-364.
Chrisman, J. J., Hoher, C. W. & Boulton, W. R.(1986), “Strategic Decision Making: A Technical Analysis─An Integrative Approach to Sensitivity, Elasticity, and Variability Analyses for Improved Strategic Decision Making,” Journal of Management Case Studies, 2(3), pp.215-236.
Clark, T. H. & Stoddard, D. B.(1996), “Interorganizational Business Process Redesign: Merging Technological and Process Innovation,” Journal of Management Information Systems, 13(2), pp.9-28.
Corrigan, J. P.(1994), “Is ISO 9000 the Path to TQM?,” Quality Progress, 27(5), pp.33-36.
Croom, S., Romano, P. & Giannakis, M.(2000), “Supply Chain Management: An Analytical Framework for C
ritical Literature Review,” European Journal of Purchasing Management, 6, pp.67-83.
Crosby, P. B.(1979), Quality is free, New York: New American Library.
Cuieford, J. P.(1965), Fundamental Statistics in Psychology and Education. 4th Edition, New York, McGraw Hill.
Curkovis, S., Melnyk, S., Calantone, R. & Handfield, R.(2000), “Validating the Malcolm Baldrige National Quality Award Framework through Structural Equation Modelling,” International Journal of Production Research, 38(4), pp.765-791.
Davenport, T. H. & Short, J. E.(1990), “The New Industrial Engineering : Information Technology and Business Process Redesign,” Sloan Management Review, 31(4), pp. 11-27.
Davenport, T. H. & Stoddard, D. B.(1994), “Reengineering : Business Change of Mythic Proportions?,” MIS Quarterly, June, pp.121-127.
Davenport, T. H.(1993), Process Innovation: Reengineering Work through Information Technology, Boston, MA: Harvard Business School Press.
Davenport, T. H.(1997), “Processing Process Information,” CIO, (10)11, pp. 32-34.
Davis, S. & Goetsh, D. L.(1994), Introduction to Total Quality, Macmillan College, New York.
Delone, W. H. & McLean, E. R.(1992), “Information Systems Success: The Quest for the Dependent Variable,” Information Systems Research, 3(1), pp.60-95.
Deming, W. E.(1986), Out of the Crisis, MIT Center for Advanced Engineering Study, Cambridge, MA.
Deming, W. E.(1982), Quality Productivity and Competitive Position, MIT Center for Advanced Engineering Study, Cambridge, MA.
Devaraj, S. & Kohli, R.(2000), “Information Technology Payoff in the Health-Care Industry: A Longitudinal Study,” Journal of Management Information Systems, 16(4),pp.41-67.
Dichter, S., Gagnon, C. & Alexander, A.(1993), “Memo to a CEO: Leading Organizational,” The McKinsey Quarterly, Spring, pp.14-15.
Dickson, G. W., Leitheuser, R. L., Wetherbe, J. C. & Nechis, M.(1984), “Key Information System Issues for the the 1980,” MIS Quarterly, 8(11), pp.286-309.
Dinopoulos, E., Oehmke, J. F. & Segerstrom, M.(1993), “High-Tech :Industry Trade and Investment,” Journal of International Economics, pp.49-71.
Earl, M. & Bushra, K.(1994), “How New is Business Process Redesign,” European Management Journal, 12(1), pp.20-30.
Earl, M. J.(1989), Management Strategies for Information Technologies, Prentice Hall, Englewood Cliffs, N.J.
Ellram, L. M.(1991), “Supply Chain Management: The Industrial Organization Perspective,” International Journal of Physical Distribution and Logistics Management, 21(1), pp.13-22.
Feigenbaum, A. V.(1961), Total Quality Control: Engineering and Management, Mcgraw Hill, New York.
Fillipini, R. & Raffo, J. F.(1991), “Information Technology and Automation in Manufacturing and their Relations with Corporate Strategy,” International Journal Technology Management, pp.223-232.
Fisher, M. L.(1997), “That is the Right Supply Chain for Your Product?,” Harvard Business Review, March-April, pp.105-116.
Flynn, B. B., Schroeder, R. G. & Sakakibara, S.(1995), “ The Impact of Quality Management Practices on Performance and Competitive Advantage,” Decision Sciences, 26(5), pp. 659-691.
Flynn, B. B., Schroeder, R. G. & Sakakibara, S.(1995), “A Framework for Quality Management Research and An Associated Measurement Instrument,” Journal of Operations Management, pp. 339-366.
Fulcher, J.(1996), “Keep the Faith: Reader Survey Reveals U.S. Manufacturers Maintain Guarded Optimism,” Manufacturing Systems, 14(4), pp. 26-27.
Galliers, R. D.(1977), “Information Systems Planning in the United Kingdom and Australia-A Conparison of Current Practice,” Oxford Surveys in Information Technology, 4, pp.12-25.
Garvin, D. A.(1984), “What does Product Quality Really Mean,” Sloan Management Review,(Fall), pp. 25-43.
Gibson, M. L. & Whiteman, M. E.(1997), “Factors Affecting the Use of Information Technology in Business Process Reengineering,” Information Resources Management Journal, 10(3), pp. 5-16.
Goetsch, D. L. & Davis, S. B.(1997), Introduction to Total Quality: Quality Management for Production, Processing, and Services(London, Prentice-Hall).
Golasmeier, A. K., Markusen, A. R. & Hall, P. G.(1983), “Define High Technology Industries,” Working Paper No.407, Inst. Of Urban & Regional Development, University of California, Berkeley.
Gomez-Mejia, L. R. & Lawless, M. W. (1990), Organizational Issues in High Technology Management, Greenwich, JAI Press.
Goodhue, D. L., Wybo, M. D. & Kirsh, L. J.(1992), “The Impact of Data Integration on the Costs and Benefits of Information Systems,” MIS Quarterly, September, pp.293-311.
Grover, V., Fiedler, K. D. & Kirsh, L. J.(1992), “The Role of Organizational and Information Technology Antecedents in Reengineering Initiation Behavior,” Decision Sciences, 30(3),pp.749-781.
Grover, V., Jeong, S. R., Kettinger, W. J. & Teng, T.(1995), “The Implementation of Business Process Reengineering,” Journal of MIS, pp.109-144.
Gunasekaran, A. & Adebayo, J.(2000), “GEC Alsthom Learns many Lessons from BPR,” Production and Inventory Management Journal, 41(2), pp. 9-13.
Hall, G. M.(1991), Strategy, System and Integration: A Handbook for Information Managers, Tab Books.
Hammer, M. & Champy, J.(1993), Reengineering the Corporation - A Manifesto for Business Revolution, Harper Business.
Hammer, M.(1990), “Reengineering Work: Don’t Automate, Obliterate,” Harvard Business Review, pp. 104-112.
Harrington, L. H.(1997), “Supply Chain Integration from the Inside,” Transportation & Distribution, 38(3), pp.35-38.
Henderson, J. C. & Sifonis, J. G.(1988), “The Value of Strategic IS Planning: Understanding Consistency, Validity, and IS Markets,” MIS Quarterly, 12(2), pp.187-200.
Houlihan, J. B.(1985), “International Supply Chain Management,” International Journal of Physical Distribution & Materials Management, 15(1), pp.51-66.
Housel, T. & Kanevsky, V. A.(1995), “Reengineering Business Process: A Complexity Theory Approach to Value Added,” INFOR, (33)4, pp. 248-262.
Ishikawa, K.(1979), Guide to Quality Control, Tokyo: Asian Productivity Organization.
Jarrar, Y. F. & Aspinwall, E. M.(1999), “Business Process Re-engineering: Learnini from Organizational Experience,” Total Quality Management, 10(2), pp.173-186.
Jarvenpaa, S. L. & Ives, B.(1990), “Information Technology and Corporate Strategy: A View from the Top,” Information Systems Research, 1(4), pp.352-376.
John, S., & David, G.(1995), “TQM:The Experience of Ten Small Business,” Business Horizons, 38(1), pp.71-78.
Jones, T. C. & Riley, D. W.(1987), “Using Inventory for Competitive Advantage through Supply Chain Management,” International Journal of Physical Distribution & Materials Management, 17(2), pp.85-97.
Juran, J. M.(1986), “The Quality Troiloby,” Quality Progress, 9(8), pp.19-24.
Kanji, G. K. & Asher, M.(1993), Total Quality Management Process-A System Approach, (Oxford, Carfax).
Kanji, G. K. & Wong, A.(1999), “Business Excellence Model for Supply Chain Management,” Total Quality Management, 10(8), pp.1147-1168.
Kannan, V. R., Tan, K., Handfield, R. B. & Ghosh, S.(1998), “Managing Competition, Quality, Customer Relations, And the Supply Base, And Its Impact on firm Performance,” Proceedings 1998 of the Decision Science Institute, pp.1259-1261.
Kanter, R. M., Stein, B. A. & Jick, T. D.(1992), The Challenge of Organizational Change: How Companies Experience it and Leaders Guide it, New York, N. Y.: Free Press.
Karimi, J., Gupta Y. P. & Somers, T. M.(1996), “Impact of Competitive Strategy and Information Technology Maturity on Firms'' Strategic Response to Globalization,” Journal of Management Information Systems, 12(4), pp.55-88.
Keen, P. G.(1986), Competing in Time: Using Telecommunications for Competitive Advantages, Ballinger, New York.
Kelada, J.(1996), Integrating Reengineering with Total Quality(USA, ASQC).
Kennedy, C.(1994), “Managing Without Managers,” Director, 48(3), pp.48-52.
Kerlinger, F. N.(1986), Foundations of Behavioral Research. Third Edition, HRW. Inc.
King, W. R.(1978), “Strategic Planning for Management Information Systems,” MIS Quarterly, 2(1), pp27-37.
King, W. R. & Grover, V.(1991), “The Strategic use of Information Resources: An Exploratory Model,” IEEE Trans, Eng. Manage, 38(4), pp.293-305.
King, W. R., Grover, V. & Hunfnagel, E. H.(1989), “Using Information and Information Technology for Sustainable Competitive Advantage: Some Empirical Evidence,” Information & Management, 17, pp.87-93.
King, W. R.(1998), “IT-Enhanced Productivity and Profitability,” Information Systems Management, 15(3), pp.70-72.
Klein, M. M.(1994), “The Most Fatal Reengineering Mistakes,” Information Strategy: The Executive’s Journal, pp. 21-28.
Krause, D. R.(1997), “Supplier Development: Current Practices and Outcomes,” International Journal of Purchasing and Materials Management, 33(2), pp.12-19.
Krause, D. R., Pagell, M. & Curkovic, S.(1998),“Purchasing Strategy: An Empirical Analysis,” Proceedings 1998 of the Decision Science Institute, pp.1227-1229.
Krause, D. R., Scannell, T. V. & Calantone, R. J.(1998),“An Analysis of the Effectiveness of Buying Firms’ Efforts to Improve Supplier Performance,” Proceedings 1998 of the Decision Science Institute, pp.1200-1202.
Krieter, C.(1996), “Total Quality Management Versus Business Process Reengineering: Are Academicians Teaching What Business are Practising?,” Production and Inventory Management Journal, 37, pp.71-75.
Kuei, C. H., Madu, C. N. Lin, C. & Lu, M. H.(1997),“An Empirical Investigation of the Association Between Quality Management Practices and Organizational Climate,” International Journal of Quality Science, 2(2), pp.121-137.
Laurent, A.(1996),“Get Wired,” Government Executive, 28(9), pp. 16-23.
Leach, L.(1996), “TQM, Reengineering, and the Edge of Chaos,” Quality Progress, February, pp.85-90.
Leavitt, H. & Whisler, T.(1958), “Management in the 1980’s,” Harvard Business Review, Nov-Dec, pp.41-48.
Lee, H. L. & Billington, C.(1995), “The Evolution of Supply Chain Management Models & Practce at Hewlett-Packard,” Interfaces, 25(5), pp.42-63.
Lee, H. L. & Billington, C.(1992),“Managing Supply Chain Inventory: Pitfalls and Opportunities,” Sloan Management Review, 33(3), pp.65-73.
Lee, H. L., Padmanabhan, V. & Whang, S.(1997), “The Bullwhip Effect in Supply Chains,” Sloan Management Review, 38(1), pp. 93-102.
Lemon, R. B. & Crudele, J. M.(1987), “Systems Integration: Tying it all Together,” Healthcare Finamcial Management, 41, pp.46-53.
Li, D. & O-Brien C.(1999),“Integrated Decision Modeling of Supply Chain Efficiency,” International Journal of production Economics, Vol.59, pp.147-157
Long, C. & Vickers-Koch, M.(1995), “Usong Core Capabilities to Create Competitive Advantage,” Organizational Dynamics, 24(1), pp.6-21.
Long, L.(1991), Management Information System, Prentice Hall.
Lopez, P. Z. & Elaine, A.(1997), “Total Quality Management versus Business Process Re-engineering,” Total Quality Management, 8(1), pp.33-39.
Lummus, R. R. & Vokurka, R. J.(2000), “A Methodology for Supply Chain Management Capability Assessment,” Proceedings 2000 of the Decision Science Institute, pp. 1203-1205.
Macdonald, J.(1995), Understanding Business Process Reengineering in a Week(London, Institute of Management).
MacManus, J. J.(1994), “The Theology of Total Quality Management,” Management Service, 38(12), pp.14-15.
Madu, C. N., Kuei, C. H. & Lin, C.(1995),“A Comparative Analysis of Quality Practice in Manufacturing Firms in the U. S. and Taiwan,” Decision Sciences, 26(5), pp.621-635.
Madu, C. N., Kuei, C. H. & Jacob, R. A.(1996), “An Empirical Assessment of the Influence of Quality Dimension on Organizational Performance,” Internal Journal of Production Research, 34(7), pp. 1943-1962.
Maloni, I. & Benton, W. C.(1997), “Supply Chain Partnerships: Opportunities for Operations Research,” European Journal of Operational Research, 10(3), pp.419-429.
Mar, B., Newell, W. T. & Saxbergy, B. O.(1985), Managing High Technology :An Interdisciplinary Perspect, Elsevier Science Publishing, N. Y.
Maskell, B.(1986), “Implementing Integration,” Manufacturing Systems, September, pp.60-63.
McDermott, R.(1999), “Why Information Technology Inspired But Cannot Deliver Knowledge Management,” California Management Review, 41(4), Summer 1999, pp.103-117
Mcfarlan, F. W.(1983), “The Information Archipelago-Governing the New World,” Harvard Business Review, 83(4), pp. 91-99.
Mckenny, J. L., Cash, J. I., McFarlan, F. W., & Applegate, L. M. (1995), Corporate Information systems Management: Text and Cases, Homewood, IL:Irwin.
McManus, J. J.(1994), “The theology of Total Quality Management(TQM),” Management Services, 38(12), pp.14-15.
McMullan, A.(1996), “Supply Chain Management Practices in Asia Pacific Today,” International Journal of Physical Distribution & Logistics Management, 26, pp.79-95.
Meyers, E.(1990), “Weaving DP and DP Together,” Datamation, 27(8),pp.296-316.
Morcom, A. R.(1998), “Life After Logistics,” Logistics in Manufacturing, IFS Publications, London.
Moriarty, R. T. & Kosnik, T. J.(1989), “High-Tech Marketing: Concepts, Continuity, and Change,” Sloan Management Review, 30(4), pp.7-18.
Narasimhan, R. & Das, A.(1999),“Manufacturing Agility and Supply Chain Management Practices,” Production and Inventory Management Journal, 40(1), pp.4-10.
Narasimhan, R. & Jayaram, J.(1998), “An empirical Investigation of the Antecedents and Consequences of Manufacturing Goal Achievement in North American, European and Pan Pacific Firms,” Journal of Operations Management, 16, pp.159-176.
Neely, A., Gregory, M. & Platts, K.(1995), “Performance Measurement System Design,” International Journal of Operations & Production Management, 15(4)pp.80-116.
Neely, A., Mills, J., Platts, K., Gregory, M., & Richards, H.(1996), “Performance Measurement System Design: Should Process Based Approaches be Adopted?,” International Journal of Production Economics, 46, pp. 423-431.
Neo, B. S.(1988), “Factors Facilitating the Use of Information Technology for Competitive Advantage: An Exploratory Study,” Information & Management, 17, pp.191-201.
New, M. & Stephen, K.(1996), “A Framework for Analysis Supply Chain Improvement,” International Journal of Operations & Production Management, 16(4), pp.10-34.
Nolan, R. L. & Verdugo, G.(1989), “Renovating he DP Applications Portfolio,” Management Information Systems, pp.231-244.
Nolan, R. L.(1974), “Managing the Computer Resources:A Stage Hypothesis”, Comminications of the ACM, 16(7), pp.399-405.
Nunnally, J.(1978), Psychometric Theory. New York:McGraw-Hill.
Nutt, P. C.(1986), “Evaluating MIS Design Principles,” MIS Quarterly, 10(2), pp.139-156.
O’Neill, P. & Sohal, A. S.(1999), “Business Process Reengineering: A review of Recent Literature,” Technovation, 19, pp.571-581.
Olalla, M. F.(2000), “Information Technology in Business Process Reengineering,” International Atlantic Economic Review(IAER), 6(3), pp.581-589.
Oliver, K. R. & Webber, M. D.(1982), Supply Chain Management: Logistics Catches Up with Strategy, Outlook, cit.
Page, M.(1989), “How to Sweeten Your Supply Chain,” Proceedings of BPICS Annual Congerence, pp.21-26.
Parnell, C.(1999), “Reshaping Apparel: SCM+Enterprise Control,” Apparel Industry Magazine, 60(10), pp.14-18.
Pedler, M., Boydell, T. & Burgoyne, J.(1989), “Toward the Learning Company,” Management Education and Development, Jan., pp.1-8.
Persico, J. J.(1989), “Team Up for Quality Improvement,” Quality Progress, January, pp.33.
Phillip, W. B. & Wendell, J. V.(1996), “Supply Chain Management: A Time-Based Strategy,” Industrial Management Norcross, 38(5), pp.24-27.
Plouffe, R. L.(1990), “System Integration-An Integrator’s Perspective,” Information Executive, 3(3), Summer, pp.25-27.
Pollais, Y. A.(1996), “A Systemic Approach to Change Management: Integrating IS Planning, BPR, and TQM”, Information Systems Management, (13)2, pp.19-25.
Porter, M. E. (1980), Competitive Strategy, N. Y.: Free Press.
Porter, M. E. & Millar, M.(1985), “How Information Gives You Competitive Advantegy,” Harvard Business Review, 63(4),pp.149-160.
Porter, M.(1985), Competitive Advantage :Greating and Sustaining Superior Performance, New York :The Free Press.
Powell, T. C.(1995), “Total Quality Management as Competitive Advantage: A Review and Empirical study,” Strategic Management Journal, 16, pp.15-37.
Premkumar, G. & King, W. R.(1994), “Organizational Characteristics and Information Systems Planning: An Empirical study,” Information Systems Research, (15)2, pp.75-109.
Prida, B. & Sethi, S. P.(1996), “Supply Menagement: Frompurchasing to External Factory Menagement,” Production and Inventory Management Journal, 37(4), pp.38-43.
Raghunathan, T. A. & King, W. R.(1988), “Thr impact of information systems planning on the organization,” OMEGA, 16(2), PP.85-93.
Ravichandran, T. & Rai, A.(2000), “Total Quality Management Information System Development: Key Constructs and Relationships,” Journal of Management Information Systems ,16(3), pp.119-155.
Raymond, L., Bergeron, F. & Rivard, S.(1998), “Determinants of Business Process Reengineering Success in Small and Large Enterprises: An Empirical Study in the Canadian Context,” Journal of Small Business Management, pp.72-85.
Raynor, M.(1993), “Reengineering: A Powerful Addition to the Arsenal of Continuous Improvement,” CMA Magazine, 67, p.26.
Reeves, C. A. & Bednar, D. A.(1994), “Defining Quality: Alternatives and Implications,” The Academy of Management Review, 19(3), pp.419-445.
Riggs, E. H.(1985), Managing High-Tech Companies, Van Nostrano Reinhold, N. Y.
Rivers, P. A. & Bae, S.(1999), “Aligning Information Systems for Effective Total Quality Management Implementation in Heath Care Organizations,” Total Quality Management, 10(2), pp.281-289.
Robbins, S. S. & Stylianou, A. C.(1999), “Post-merger System Integration: the Impact on IS Capabilities,” Information & Management, 36, pp.205-212.
Rosenberg, D. I. & Habn, J. A.(1990), “Systems Integration: Locking in Strategic Gain,” Information Executive, 3(3), Summer, pp.40-42.
Rosenzwig, M. & Roth, K.(2000),“Testing Competitive Progression Theory In Hi-tech Manufacturing,” Decision Science Institute 2000 Proceeding, pp.1068-1070.
Sabherwal, R. & Kirs, P.(1994), “The Alignment Between Organizational Critical Success Factors and Information Technology Capability in Academic Institutions,” Decision Sciences, 25(2), pp301-330.
Saraph, J. V., Benson, P. G. & Schroeder, R. G.(1989), “An Instrument for Measuring the Critical Factors of Quality Management,” Decision Science, 20(3), pp. 810-829.
Schonsleben, P.(2000), “With Agility and Adequate Partnership Strategies Towards Effective Logistics Networks,” Computers in Industry, 42, pp.33-42.
Scott, C. & Westbrook, R.(1991), “New Strategic Tools for Supply Chain Management,” International Journal of Physical Distribution and Logistics Management, 21(1), pp.23-33.
Scott, M. S.(1988), “Information Technology and Corporate Strategy,” Planning Review, pp.28-31.
Shanklin, W. L. & Ryans, J. K.(1973), “Organizing for High-Tech Marketing,” Harvard Business Review, pp.133-148.
Smith, A. K.(1993), “Total Quality Management in the Public Sector, Part 2,” Quality Progress, pp. 57-62.
Sokol, P. K.(1989), EDI: The Competitive Edge, McGraw-Hill, New York.
South, S. E.(1981), “Competitive Advantage: the Cornerstone of Strategic Thinking,” The Journal of Business Strategy, 1(4), pp.15-26.
Stalick, S. & Andrews, D.(1994), Business Reengineering─The Survival Guide(New Jersey, Yourdon Press).
Strassmann, P. A.(1995), “The Roots oh Business Process Reengineering,” Strassmann Inc., June, http:/www.Strassmann.com/pubs/reeng/roots.html
Straub, D. W. & Wetherbe, J. C.(1989), “Information Technologies for the 1990’s: An Organizational Impact Perspective,” Association for Computing Machinery. Communications of the ACM, 32(11), P.1328.
Strijbos, S.(1997), “The Paradox of Uniformity and Plurality in Technological Society,” Technology in Society, 19(2), pp. 177-194.
Swaminathan, J. M., Smith, S. & Sadeh, N.(1997), “Modeling the Dynamics of Supply Chains,” Proceedings AAAI-94 Workshop on Reasoning about the Shop Floor, August.
Talwar, R.(1993),“Business Re-engineering — a Dtrategy-driven Approach,” Long Range Planning, 26(6), pp.22-40.
Tan, K. C., Kannan, V. R. & HandField, R. B.(1998), “Supply Chain Management:Supplier Performance and Firm Performance,” Internal Journal of Purchasing and Materials Management,34(3), pp.2-9.
Taquchi, G.(1985), What is Total Quality Control? The Tapanes way, Pretice-Hall, Englewood Cliffs, New Jersey.
Tayur, S.(1999), Quantitative Models for Supply Chain Management, Kluwer Acedemic Publishers.
Thomas, I. & Nejmeh, B. A.(1992), “Definitions of Tool Integration for Environments,” IEEE Software, March, pp.29-35.
Thong, J. Y., Yap, C. & Seah, K.(2000), “Business Process Reengineering in the Public Sector: The Case of the Housing Development Board in Singapore,” Journal of Management Information Systems, 17(1), pp.245-270.
Thong, Y. L., Yap, C. & Seah, K.(2000), “Business Process Reengineering in the Public Sector: The Case of the Housing Development Board in Singapore,” Journal of Management Information Systems, 17(1), pp.245-271.
Toffler, A.(1998), “Preparing for Conflict in the Information age,” Futurist, 32(5), pp.26-29.
Towers, S.(1994), Business Process Reengineering─A Practical Handbook for the Executives(London, Stanley Thomas).
Tracey, M. A. & Vonderembse, M. A.(1998), “Building Supply Chains: A Key To Enhanced Manufacturing Performance,” Proceedings 1998 of the Decision Science Institute, pp.1184-1186.
Trent, B. J. & Monczka, R. M.(1999), “Achieving World-Class Supplier Quality,” Total Quality Management, 10(6), pp.927-938.
Trent, R. J. & Monczka, R. M.(1998), “Purchasing and Supply Management: Trends and Changes Throughout the 1990s,” The Journal of Supply Chain Management, pp.2-11, 1998
Turner, I.(1994), “Strategy and Organization,” Manager Update, 6(2), pp. 1-9.
Turner, J. R.(1993), “Integrated Supply chain Management: What’s Wrong With This Picture?,” Industrial Engineering, 25(12), pp.52-55.
Venkatraman, N.(1994), “IT-Enable Business Transformation: From Automation to Business Scope Redefinition,” Sloan Management Review, pp. 73-87.
Wanner, R. & Franceschi, J.(1995), Business Process Reengineering for Quality Improvement(New York, Reliability Analysis Center).
Ward, J., Griffiths, P. & Whitmore, P.(1990), “Strategic planning for information systems,” New York: John Wiley.
Ward, J. A.(1998), “TQM and the year 2000 Crisis,” Information Systems Management, 15(2), pp. 60-63.
Watkins, K. E. & Marsick, V. J.(1993),Sculpting The Learning Organization: Lessons in the Art and Science of Systemic Change, San Francisco: Jossey-Bass.
Watts, C. A. & Hahn, C. K.(1993), “Supplier Development Programs: An Empirical Analysis,” International Journal of Purchasing and Materials Management, 29(2), pp.11-17.
Youssef, M. A., Boyd, J. & Williams, E.(1996),” The Impact of Total Quality Management on firms’ Responsiveness: an Empirical Analysis,” Total Quality Management, 7, pp.127-144.
Yuen, E. C.(1990), “Human Resource Management in High and Medium Technology,” Personnel Review, pp.36-46.
Zairi, M. & Sinclair, D.(1995), “Business Process Reengineering and Process Improvement ─ A Survey of Current Practice and Future Trends in Integrated Management,” Management Decision, 33, pp.3-16.
Zhang, Z.(2000), “Developing a model of quality management methods and evaluating their effects on business performance,” Total Quality Management, 11(1), pp. 129-137.