一、英文部份
1.Ammons, D. N. (1996). Municipal Benchmarks: Assessing Local Performance and Establishing Community Standards. Sage Publications, Thousand Oaks.
2.Ashley, D. B., Lurie, C. S., and Jaselskis, E. J. (1987). ”Determinants of Construction Project Success.” Project Management Journal, Vol.18, No.2, pp69-79.
3.Badiru, A. B., Pulat, P. S. (1995). Comprehensive Project Management: Integrating Optimization Models, Management Principles, and Computers. Prentice Hall PTR, Englewood Cliffs, New Jersey.
4.Chang, A. S. (1998). “Development of Consultant Performance Measures for Design Projects.” Project Management Journal, Vol.29, No.2, pp39-54.
5.Chang, A. S. (2001). “Work-Time Model for Engineers.” J. of Construction Engineering and Management, ASCE, Vol.127, No.2, pp193-172.
6.Comfort, L. K. and Pitts, K. (1996). “Improving Emergecy Management: A Total Quality Management Approach,” International J. of Public Administration, Vol.19, No.11&12, pp2113-2139.
7.Daft, R. L. (2001). Organization Theory and Design. 7th Edition, South-Western College Publishing, USA.
8.De Neufville, J. I. (1978-1979). “Validating Policy Indicators” Policy Sciences, Vol.10, p173.
9.Drucker, P. (1973). Management Tasks, Responsibilities Practices. Harper & Row, New York.
10.De La Garza, J. M., Hancher, D. E. and Decker, L. (1998). “Analysis of Safety Indicator in Construction” J. of Construction Engineering and Management, Vol.124, No.4, pp312-314.
11.Department of the Environment, Transport and the Regions (2000). KPI Report for The Minister for Construction, Eland House Bressenden Place London UK.
12.Eccles, R. G. (1991). “The Performance Measurement Manifesto.” Harvard Business Review, Vol.14, No.4, pp131-137.
13.Felix, G. H. and Riggs, J. L. (1983). “Productivity Measurement by Objectives”, National Productivity Review, Vol.2, No.4, pp386-393.
14.Fisher, J. (1992). “Use of Nonfinancial Performance Measures.” Cost Management, Spring, pp31-38.
15.Kagioglou, M., Cooper, R. and Aouad, G. (2001). “Performance Management in Construction: A Conceptual Framework”, Construction Management and Economics, 19, pp85-95.
16.Kaplan, R. S. and Norton, D. P. (1992). “The Balanced Scorecard-Measures that Drive Performance”, Harvard Business Review, Vol.70, No.1, pp71-79.
17.Kast, F. E., et al. (1979) Organization and Management, McGraw-Hill Book Co., New York.
18.Katzell, M. E. (1975) Productivity : The Measure and the Myth, Amaeom, New York.
19.McKim, R., Hegazy, T. and Attalla, M. (2000). “Project Performance Control in Reconstruction Project”, J. of Construction Engineering and Management, ASCE, Vol.127, No.2, pp137-141.
20.Meyer, C. (1994). “How the Right Measures Help Teams Excel.” Harvard Business Review, Vol.72, No.3, pp95-103.
21.Ouchi, W. G. (1979). “A Conceptual Framework for the Design of Organizational Control Mechanisms.” Management Science, Vol.25, No.9, pp833-848.
22.Perrin, B. (1998). “Effective Use and Misuse of Performance Measurement” American J. of Evaluation, Vol.19, No.3, pp367-379.
23.Russell, J. S., Jaselskis, E. J., Lawrence, S. P., Tserng, H. P., and Prestine, M. T. (1996). “Development of a Predictive Tool for Continuous Assessment of Project Performance.” Research Report 107-12, The Construction Industry Institute, Univ. of Texas at Austin, Austin, TX.
24.Sanvido, V., Grobler, F., Parfitt, K., Guvenis, M. and Coyle, M. (1992). “Critical Success Factors for Construction Projects”, J. of Construction Engineering and Management, ASCE, Vol.118, No.1, pp94-111.
25.Simons, R. (2000). Performance Measurement & Control Systems for Implementing Strategy Text & Cases. Prentice Hall, New Jersey.
26.Soetanto, R., Proverbs, D. G. and Holt, G. D. (2001). “Achieving Quality Construction Projects Based on Harmonious Working Relationship, Clients’ and Architects’ Perceptions of Contractor Performance”, International J. of Quality & Reliability Management, Vol.18, No.5, pp528-548.
27.Stevens, J. D., Kloppenborg, T. J., and Glagola, C. R. (1994). “Quality Performance Measurements of the EPC Process: The Blueprint.” Source Document 103, The Construction Industry Institute, The University of Texas at Austin, Austin, TX, Nov.
28.Tesoro, F. and Tootson, J. (2000). Implementing Global Performance Measurement Systems – A Cookbook Approach. Jossey-Bass/Pfeiffer, San Francisco.
29.Theurer, J. (1998). “Seven Pitfalls to Avoid When Establishing Performance Measures” Public Management (US), Vol.80, No.7, pp21-28.
30.Thorpe, D. J. (1997). “Total Quality Service: Principles, Practice and Implementation,” J. of the Academic of Marketing Science, Vol.25, No.1, pp90-92.
二、中文部份
1.王毓仁,「公部門績效指標的設計與運用」,人力發展月刊,第八十二期,p.35-45,民國八十九年。2.王明德與莊春發,公共建設執行績效信號機制之建立(期末報告書),行政院公共工程委員會,民國八十八年五月。
3.中國國家標準(CNS),品質管理─專案管理品質指導綱要,總號14485,類號Z4075。
4.古秋雄,台灣大型營造業經營策略之研究─以個案公司為例,國立政治大學企業管理學系碩士論文,民國八十九年。5.行政院公共工程委員會,工程採購契約範本,民國八十八年九月。
6.行政院公共工程委員會,施工綱要規範第00700章「一般條款」,民國九十年三月,第二版。
7.行政院公共工程委員會,施工綱要規範第01篇「一般要求」,民國九十年三月,第二版。
8.邱文杰與張行道,營造公司之績效與指標建立,第五屆營建工程與管理研究成果聯合發表會論文集,民國九十年。
9.李長貴,績效管理與績效評估,華泰文化事業公司,台北,民國八十六年。
10.林財丁與林瑞發譯,「組織行為」,滄海書局,台中,民國八十九年。
11.林清宏,設計管理之機效-原因-過程模式,國立成功大學土木工程研究所碩士論文,民國八十九年。12.柯鎮洋,營建業成本控制,營建管理季刊,第18期,p.70-72,民國八十三年。13.范光懿,談營造業成本控制,營造天下,第24期,p.27-36,民國八十六年。14.曾仁杰、黃玉霖、呂守陞等,現行公共工程進度與預算管理制度之檢討,行政院公共工程委員會研究計劃成果報告,計畫編號:pcc87-管-03,民國八十七年五月。
15.孫本初等,行政機關考成指標之研究,行政院研究發展考核委員會,民國八十九年十二月。
16.黃建銘,組織績效指標的運用與管理意涵-英國經驗之探討,人力發展月刊,第66期,p.52-62,民國八十八年七月。17.黃价成,時程管理體系整合做法,國立成功大學土木研究所碩士論文,民國八十九年。18.許士軍,績效評估之導讀「走向創新時代的組織績效評估」,天下遠見出版股份有限公司,高翠霜譯,杜拉克等著,台北,民國八十九年。
19.賀長青,公共工程執行績效評估模式之研究,國立台灣技術學院營建工程技術學系碩士論文,民國八十五年。20.張萬鑫,應用平衡計分理論於營造廠績效衡量制度之研究,國立台灣大學土木研究所碩士論文,民國八十八年。21.楊建民,行政機關生產力之研究─指標建構與衡量方法的探討,國立政治大學公共行政研究所碩士論文,民國七十六年。22.廖國禎,營建管理:P3軟體對工程實例之演練;營建管理及監造實務,科技圖書股份有限公司,台北,民國八十七年。
23.劉福勳,營建管理之挑戰與策略之探討,2001年海峽兩岸土木工程合作交流活動“台灣論文集”,p.113-122,2001年。
24.劉福勳,如何有效運用營建管理技巧提昇工程單位營運績效,營造天下,第64期,p.6-13,民國九十年。