(3.235.11.178) 您好!臺灣時間:2021/02/26 04:21
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果

詳目顯示:::

我願授權國圖
: 
twitterline
研究生:康麗惠
研究生(外文):Li-Hui Kang
論文名稱:人力資源管理部門角色對企業績效的影響
論文名稱(外文):The effects of HRM''''''''s Role on Corporate Business Performance
指導教授:王耀德王耀德引用關係
指導教授(外文):Yau-De Wang
學位類別:碩士
校院名稱:國立交通大學
系所名稱:管理科學學程碩士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2002
畢業學年度:90
語文別:中文
論文頁數:77
中文關鍵詞:人力資源管理部門角色行政專家員工夥伴變革觸動者策略夥伴企業績效
外文關鍵詞:HRM DepartmentRoleAdministrat ve ExpertEmployee ChampionChange AgentStrategic PartnerCorporate Business Performance
相關次數:
  • 被引用被引用:15
  • 點閱點閱:1978
  • 評分評分:系統版面圖檔系統版面圖檔系統版面圖檔系統版面圖檔系統版面圖檔
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:8
本研究的目的在於探討目前國內製造業人力資源管理部門在各個不同角色的參與情況及其參與程度對組織績效的影響,並瞭解其中有無產業別及產業規模的差異。研究結果發現受訪樣本中,人力資源管理部門的行政專家角色對組織績效無影響、員工夥伴角色對組織的外部績效及整體績效有影響、變革觸動者角色對組織的內部績效、外部績效及整體績效均有影響、策略夥伴角色對客觀的財務績效有影響、在四個人力資源管理部門角色參與程度都高的組織其組織績效也較高。研究結果支持企業人力資源管理部門角色的參與程度對組織績效有影響的論點。
he purpose of this study is to examine the types of roles served by HRM departments within companies in the manufacturing industries and its effects on the companies’ business performance. This study also examines the moderating effects that the type of industry (high-tech vs. traditional manufacturing) and the scale of the company have on the role involvement-performance relationship. The results show that the HRM department’s involvement in the role of administrative expert has no effect on the company’s business performance. However, its involvement in the role of employee champion has a positive effect on the external as well as the overall performance. Involvement in the role of the agent of change also has a positive effect on internal, external, and overall performance. In addition, involvement in the role of the strategic partner has a positive effect on the objective financial performance, and involvement in the role of change agent has positive effects on internal, external, and overall performance. The most interesting finding is that the total level of involvement in the four roles has a positive effect on the internal, external, and overall performance. These results support the argument that the role played by the HRM department has a significant effect on corporate performance.
第一章 緒 論
 1-1 研究動機........................1
 1-2 研究目的與問題.....................7
 1-3 研究流程........................8
第二章 文獻探討
 2-1 角色理論........................9
 2-2 人力資源管理部門角色.................11
 2-3 組織績效.......................19
 2-4 人力資源管理部門角色與組織績效............25
第三章 理論模式與架構
 3-1 理論模式與假設....................29
3-2 理論架構.......................33
第四章 研究方法
4-1 研究對象.......................34
4-2 取樣及調查程序....................34
4-3 研究工具及變數的衡量.................35
第五章 實證結果與分析
5-1 問卷回收情形.....................38
5-2 有效樣本結構.....................39
 5-3 變數的效度分析與信度分析...............41
5-4 變數的平均數、中位數、標準差、變異數.........43
 5-5 迴歸分析與假說檢定..................44
第六章 結果與討論
 6-1 結果與討論......................53
6-2 學術意涵.......................56
6-3 管理意涵.......................57
6-4 研究限制.......................58
6-5 未來研究方向.....................59
參考文獻
附錄
王瑞,2000,「人力資源在企業競爭優勢中所扮演的角色」,人力發展理論
   與實務月刊,77,41-52
何明勳,2000,人力資源管理滿意度、員工工作滿足與顧客滿意度之探討, 
   碩士論文
江玫君,2001,「人力資源管理與組織績效之相關研究」,嶺東學報,219-
 237
李志華,1982,台灣企業績效評估方式之研究,政大企管所碩士論文
李漢雄,1999,人力資源發展之策略化程度與組織績效之相關性研究,國
   立中正大學學報,10(1),71-92
李誠主編,2001,高科技產業人力資源管理,天下文化
李芳齡譯,2001,人力資源管理最佳實務,商周出版
呂豐足,1996,老人扶療機構的績效評估及其影響因素之探討,中正大學,
   碩士論文
林世民,1995,訓練移轉配合人力資源政策與實務對組織績效影響之實證 
   研究-以通過ISO9000系列品保認證的製造業為例,中山大學,人
   力資源管理所,碩士論文
林偉仁譯,2001,無痛楚變革,天下雜誌,233期,260-268
吳麗娟, 2001, 二十一世紀人力資源的角色定位,勞資關係月刊,19(10),
623-629
吳明隆編著,2000,SPSS統計應用實務,松崗
張火燦,1999,策略性人力資源管理,揚智文化
陳世哲,許淑君,1999,競爭策略,人力資源管理系統與組織績效之研究,
   亞太管理評論,4(4),413-429
陳哲彥,1998,人力資源管理與組織績效之關係-以本土及外資企業的比
   較,中山大學,人力資源管理所,碩士論文
黃英忠,1989,現代人力資源管理,華泰書局
黃同圳,1998,人力資源管理策略化程度與組織績效關係探討,輔仁管理評論,5(1),1-18
黃家齊,2000,人力資源管理系統內部契合與組織績效之關聯性研究:全形理論觀點,中山管理評論,8(3),511-536
張凱嵐,1999,人力資源發展人員所需能力與角色之研究,東華大學,碩士
論文
溫金豐,1998,人力資源系統構形與組織績效關係之研究:以高科技廠商為例,中山大學,博士論文
溫金豐,1999,高科技廠商的人力資源系統構形及其對組織績效的意涵,科技管理學刊,4(2),1-16
溫金豐,1998,人力資源功能角色轉換議題的推銷-議題推銷模式的應用,
   Journal of Human Resource Development,9 ,124-139
溫金豐,1998,人力資源功能角色轉換議題的推銷-議題推銷模式的應用,
Journal of Human Resource Development 9,124-139
謝煒頻,2000,台灣企業人力資源管理效能衡量模式建構與實證之研究,長榮管理學院,碩士論文
鍾招龍,1996,我國輸出入銀行績效考核制度之研究,政大會計研究所,碩士論文
廖純綺,1999,人力資源管理系統、競爭策略與組織績效之研究-兼論本土企業與外資企業之比較-中山大學,碩士論文
賴文珍譯,Ulrich,Losey,Lake著,2002,人力資源管理的未來,商周出版
簡志文,2000,企業人力資源管理角色定位與轉移之研究,彰化師範大學,
    碩士論文
譚天譯,2000,人力管理,天下文化
劉世平譯,2000,MBA百科全書,城邦文化
一千大製造業、五百大服務業、一百大金融業排行,2002,天下文化
上櫃公司投資總覽,2002,智富月刊
上市公司投資總覽,2002,智富月刊
二、英文部份
Arthur,J.B.,1992, ”The ink between business strategy and industrial relations system in American steel minimiles”, Industrial and Labor Relations Review,45,Apr, p488-506
Arthur,J.B.,1994, “Effects of human resource system on manufacturing performance and turnover”, Academy of Management Journal, 37 June, p670-687
Barid,L. & Meshoulam,I., 1988, “Managing two fits of strategic human resource management”, Academy of Management Review, 13, p116-128
Barney,J.B.,1995, “Looking inside for competitive advantage”, Academy of Management Executive, 9(4), p49-61
Baron,J.N., Jennings,P.D., & Dobbin,F.T., 1988, “Missing Control? The development of personnel system in U.S. industry”, American Sociological Review, 53, p497-514
Boretsky,M., 1982, “The threat to U.S. High-Technology industries: Economic and National Security Implication”, International Administration, U.S. Department of Commerce, Washington D.C.
Brockbank,W., 1997, “Human Resources’ Future on the Way to Presence”,
Tomorrow’s HR Management, John Wiley & Sons,Inc.
Buke,W.W., 1997, “What Human Resource Practitioners Need to know for
the Twenty-First Century”, Tomorrow’s HR Management, John
Wiley & Sons,Inc.
Cameron,K., 1978, “Organizational effectiveness in institution of
higher education”,Administrative Science Quarterly, 23,
p604-633
Cascio W.F., 1991, Applied Psychology in Personnel Management,
Prentice Hall
Chio,F.D.S., & Mueler,1992, International accounting, England,
Cliffs, NJ:Prentice-Hall, Inc
Conner, J., Ulrich, D., 1996, “Human resource roles: Creating value,
not rhetoric HR”, Human Resource Planning,19(3), p38
Cook,D.S., & Ferris G.R., 1986, “Strategic human resource management
and firm effectiveness in industries experiencing decline”,
Human Resource Management, 25(3),p441-458
Daft,R.L., 1999, “Organization theory and design”.
Dastmalchian,A., Blyton,P., 1998, “Organizational flexibility in
corss-national perspective: an introduction”, The
International Journal of Human Resource Management,9(3),
p437-444.
Delaney,J.T., Lewin,D., & Ichniowski,C. 1989 “Human Resource
Policies and Practices In American Firms”, Washing, DC:U.S.
Government Printing Office
Delaney,J,T., Huselid,M,A., 1996, “The impact of human resource
management practices on perceptions of organizational
performance”, Academy of Management Journal, 39(4),p949-966
Drucker,P., 1995, Managing in a Time of Great Change, New York:Dutton, p76
Dyer,L., 1983, “Bringing human resources into the strategy formulation process”, Human Resource Management, 22(3), p257-271
Ehrlich,C.J., 1997, “Human Resource Management:A Changing Script for a Changing World”, Tomorrow’s HR Management, John Wiley & Sons,Inc.
Firnstahl,T.W., My employees are my service guarantee:Seeking and Keeping Your Customers ,Harvard Business Review
Foulkes,F.K., 1986, “Strategic Human Resource Management”, Englewood Cliffs, N.J.:Prentice Hall.
Fombrun,C.J., Tichy.N.M.,& Devanna.M.A., 1984, “Strategic Human Resource Management”, New York:Wiley.
Gerhart,B., & Milkovich,G.T., 1990, “Organizational difference in managerial compensation and firm performance”, Academy of Management Journal, 33, p663-691
Gerhart,B., Noe.R.A., Hollenbeck J.R., & Wright P., 1997, “Human Resource Management:Gaining a Competitive Advantage”, Richard D. Irwin
Gomez-Mejia L.R., Balking D.B. & Cardy R., 1995, “Managing Human Resources”, New York:Prentice Hall International, Inc.,
Heskett,J.L.,et al, 1997, “The Service Profit Chain : How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value”, Harvard Business Review
Huselid,M.A., 1994, “Documenting HR''''''''s effect on company
performance”, HRMagazine, 39(1), p79
Huselid,M.A., 1995, “The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance”, Academy of Management Journal, 38(3), p635-672
Huselid,M.A., 1997, “Technical and strategic human resource management effectiveness as determinants of firm performance”, Academy of Management Journal, 40(1), p171-188
Huselid,M.A.,Becker,B.E. 1998, “High performance work system and
firm performance:a synthesis of research and managerial
implications”, Personnel and Human Resources Management, 16,
p53-101
Johns,G. 1993, “Constraints on the adoption of psychology-based
personnel practices: Lessons from organizational
innovation”, Personnel Psychology, 46, p569-592.
Kelly,P.K., 1997, “The Impact of technological innovation on international trade patterns”, Office of International Economic Research, U.S. Department of Commerce, Washington D.C.
Kleiman,L.S., 1997, “Human Resource Management-A tool for
competitive advantage”, South-Western
Kochan,T.A., McKersie,R.B., & Cappelli,P., 1984, “Strategic choice
and industrial relations theory”, Industrial Relations,
23(1), p16-39.
Lawrence,P.R., “How to deal with resistance to change”, Management
Of Change, Harvard Business Review p77-85
Lombardo,M.M., Eichinger,R.W., 1997, “Human Resources’ role in
building competitive”, Tomorrow’s HR Management, John Wiley
& Sons,Inc.
Long,W,L., Louis,P,W., 1998, “Human resource orientation and
corporate performance”, Human Resource Development
Quarterly, 9(4), p351-364
Martell K. & Carroll S.J., 1995,How strategic is HRM? Human Resource
Management,34(2), 253-267
Martell K. & Gupta A. & Carroll S.J., 1996, Human resource management
practices, business strategies, and firm performance: A test
of strategy implementation theory IBAR, 17(1), 18-29
Miler,S.M.,1990, The strategic management of technological R&D-an
ideal process for the 1990’s, International Journal of
Technology Management, 5(2), 63-153
Misa K.F., & Stein T., 1983, Strategic HRM and the bottom line,
Personnel Administrator, 28(10) 27-30
Nadler,L., Nadler,Z., 1989 Developing Human Resources: Jossey-Bass
Management Series
Nkomo,S.N.,1987, Human resource planning and organization performance: An exploratory analysis, Strategic Management Journal, 8 Jul/Aug, 387-392
Pfeffer,J. 1994, Competitive Advantage Through People:Understanding the Power of Work Force, Boston:HBS Press
Schuler,R.S., & MacMillan, 1984, “Gaining competitive advantage through human resource management practices”, Human Resource Management, 23(2), p241-255
Storey,J. 1992, Developments in the Management of Human Resources:An Analytical Review, Blackwell Publisher
Tichy,N.M., & Barnett C.K., 1985, Profiles in change:Revitalizing the automotive industry, Human Resource Management, 24(4) 467-502
Tichy,N.M., Fombrun,C.J., & Devanna,M.A., 1982, “Strategic human resource management”, Sloan Management Review, 23(2), p47-60.
Tolbert,P.S., & Zucker,L.G., 1983, “Institutional sources of change in organizational structure:The diffusion of civil service reform”, Administrative Science Quarterly , 23, p22-39.
Ulrich,D., Brockbank,W., & Yeung,A.K., 1989, “Beyond belife: A benchmark for human resources”, Human Resources Management, 28(3), p311-335.
Ulrich,D., Brockbank,W., Yeung,A.K., & Lake,D.G. 1995, Human Resource Competencies:An Empirical assessment, Human Resource Management, 34(4). P473-495
Ulrich,D., 1997, Human Resource Champions, Harvard Business School
Press
Ulrich,D., 1998, Delivering Results, Harvard Business School Press
Ulrich,D., 2001, What’s next for HR, Prepared for ICEDR meeting in
Ann Arbor
Venkatraman,N. & Ramanunjam,V. 1986, Measurement of business
performance in strategy research:A comparision of
approaches, Academy of Management Review, 11(4), 801-814
Walker,J.W. 1980, Human Resource Planning, McGraw-Hill. New York
Wright,P.M., & McMahan,G.C., 1992, “Theoretical perspectives for
strategic human resource management”, Journal of Management,
18, p295-320
Youndt, M, A., et al. 1996, Human resource management, manufacturing
strategy, and firm performance, Academy of Management
Journal,39(4), 836
QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top
系統版面圖檔 系統版面圖檔