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研究生:陳泓鍵
研究生(外文):Hong-Chien Chen
論文名稱:派遣員工的工作動機、工作特性對工作滿足的影響─決策捕捉方法的實證研究
論文名稱(外文):The effects of the contingent workers’ work motivation and job characteristics on the job satisfaction: An incomplete block designed policy-capturing research
指導教授:房美玉房美玉引用關係
指導教授(外文):Meiyu Fang
學位類別:碩士
校院名稱:國立中央大學
系所名稱:人力資源管理研究所
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2002
畢業學年度:90
語文別:中文
論文頁數:63
中文關鍵詞:工作動機工作特性工作滿意決策捕捉方法不完全方格設計
外文關鍵詞:work motivationjob characteristicsjob satisfactionpolicy capturing methodincomplete block design
相關次數:
  • 被引用被引用:127
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  • 收藏至我的研究室書目清單書目收藏:14
本研究利用實驗設計之方法,來瞭解派遣員工對其工作內容之決策模式,以增加企業使用派遣勞工之成本效益。另外,也希望瞭解此項新興勞動力對於企業整體生產力及營運如何提供其效果,特別是針對派遣員工對其工作內容之安排與工作動機之間的關係,如何影響派遣員工之工作滿意情形,以探討企業如何從此項新興勞動力獲得其希望之正面效益。此外,特別值得一提的是在本研究中也將使用不完全方格設計之決策捕捉(incomplete block designed policy capturing method)之研究設計,以實驗設計(experimental design)之方式讓我們更能瞭解派遣員工對工作安排的真正喜好。
此次研究之樣本為台灣地區數家派遣公司所屬之派遣員工,研究結果發現道派遣員工之工作動機對於工作滿意的影響會受到工作特性之干擾作用。其中包括在技能多樣性、工作完整性、工作自主性、工作重要性以及工作回饋性高的工作內容時,內在動機較強的派遣人員會表現出較高之工作滿意。
目錄
第一章 緒論…………………………………………………..……….1
第一節 研究動機…………………………………………………1
第二節 研究對象…………………………………………………6
第三節 研究目的………………………………..………………..8
第二章 文獻探討………………………………………..…………….9
第一節 工作動機……………..…………………………………..9
第二節 工作特性……………………………………………......15
第三節 工作滿意………………………………………………..21
第四節 假設建立……………………………………………..…25
第三章 研究方法……………………………………………...……..30
第一節 研究架構…………………………………………….….30
第二節 研究流程………………………………………………..31
第三節 研究工具………………………………………………..31
第四節 研究對象……………………………………………..…36
第四章 研究結果…………………………………………...……..…38
第一節 相關分析…………………………………...…………...38
第二節 工作動機與工作特性的交互影響對工作滿意的影響..39
第五章 結果討論………………………………………………...…..42
第一節 研究結論………………………………………………..42
第二節 討論……………………………………………..…...….44
第三節 管理實務之參考…………………………………….….46
第四節 研究限制及後續研究建議……………..…………...….49
參考文獻……………………………………………………....…..….50
表目錄
表一 動機分類方式表………………………………………….....…14
表二 本研究工作特性問卷設計範例……………………….………33
表三 量表設計……………………………………………….………34
表四 樣本特性………………………………………………..……...37
表五 相關分析……………………………………..…………..…….38
表六 工作動機、工作特性與工作滿意關係之迴歸分析…..……….41
表七 研究結果總表…………………………………..……...……....43
圖目錄
圖一 工作特性模式………………………………………..………...18
圖二 本研究架構圖…………………………………….…..………..30
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