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研究生:陳盈純
論文名稱:互依性和社會支持對研發團隊績效的影響--以溝通為干擾變項
指導教授:林文政林文政引用關係
學位類別:碩士
校院名稱:國立中央大學
系所名稱:人力資源管理研究所
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2002
畢業學年度:90
語文別:中文
論文頁數:72
中文關鍵詞:社會支持相互依存溝通研發團隊績效
相關次數:
  • 被引用被引用:62
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論文提要
論文題目:互依性和社會支持對研發團隊績效的影響─以溝通為干擾變項
校所組別:國立中央大學人力資源管理研究所
研究生:陳盈純
指導教授:林文政 博士
關鍵字:相互依存、社會支持、溝通、研發團隊
論文提要內容:
團隊最顯著的特質,就如同義大利著名的戲劇作家狄克列梭安索(Luciano De Crescenzo)的名言--『我們都是只有一隻翅膀的天使,唯有彼此擁抱才能翱翔』,這句話也點出『相互依存』以及『社會支持』在團隊中所扮演的角色。再者,檢視團隊成員的溝通對互依與社會支持的干擾,則是本研究另一重點。
研究目的在於探討相互依存與社會支持對研發團隊績效的影響,以及溝通對相互依存、社會支持及研發團隊績效關係的干擾效果;相互依存主要包含了任務相依、目標相依、相依獎酬與回饋三構面的觀念。
本研究針對台灣高科技產業進行隨機抽樣,發放380個研發團隊、共1900人份問卷,而回收186個研發團隊、共518人份問卷。本研究運用階層迴歸來進行分析,以團隊人數為控制變項,任務相依、目標相依、相依獎酬與回饋與社會支持為自變項,溝通為干擾變項,而依變項則為研發團隊績效。
研究結果發現相互依存構面中的相依獎酬與回饋對研發團隊績效具有正向的影響;社會支持對研發團隊績效則不具影響;溝通本身對研發團隊績效具有顯著正向的影響;而溝通和相依獎酬與回饋的交互作用,對研發團隊績效則呈現顯著的干擾效果。
第一章、緒論……………………………………………………………1
第一節、研究動機 1
第二節、研究對象 2
第三節、研究目的 3
第四節、研究流程 3
第二章、文獻探討 4
第一節、團隊 4
第二節、相互依存性 7
第三節、社會支持 9
第四節、溝通 10
第五節、研發績效 11
第六節、相互依存性對研發團隊績效的影響 13
第七節、社會支持對研發團隊績效的影響 16
第八節、溝通在相互依存與研發團隊績效間具有干擾效果 17
第九節、溝通在社會支持與研發團隊績效間具有干擾效果 19
第三章、研究方法 22
第一節、變項操作型定義 22
第二節、問卷設計 22
第三節、研究對象與抽樣方法 24
第四節、資料分析方法 25
第四章、研究結果 26
第一節、基本資料分析 26
第二節、信度分析 32
第三節、相關分析 33
第四節、迴歸分析 34
第五節、研究發現 40
第五章、結論與建議 43
第一節、研究結論 43
第二節、管理意涵 51
第三節、研究限制與後續研究建議 53
參考文獻 56
附錄 65
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