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研究生:楊昇翰
論文名稱:電腦態度、知識結構及人格特質對工作績效之影響
指導教授:徐強徐強引用關係凌儀玲凌儀玲引用關係
學位類別:碩士
校院名稱:國立嘉義大學
系所名稱:管理研究所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2004
畢業學年度:90
語文別:中文
中文關鍵詞:人格性格電腦態度知識結構工作績效
外文關鍵詞:personalityattitude toward computerknowledge structurework outcome
相關次數:
  • 被引用被引用:3
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隨著科技的進步,電腦的使用可以代替許多以前以人力工作的部分,並且藉由著電腦的幫助,在企業之中可以將許多複雜的流程交由電腦處理,以達到節省時間即提升整體企業效率的目的。近幾十年來,隨著電腦科技的發展,企業導入電腦技術來輔助工作的情形越來越高,但是電腦的使用者對電腦本身的態度,以及使用者本身所擁有的電腦知識,及其人格特質,是否會因此影響到工作的績效,目前仍沒有具有相當足夠的資料可以確定。
因此本研究之目的即為試圖找出在企業之中,電腦使用者本身所擁有的電腦知識,還有人格特質,及電腦態度與工作績效之間的關係。所採用的研究方式為以在企業之中的有使用電腦進行工作的員工,進行問卷的發放。在經過統計分析整理後,得到以下的結果:
1. 某些特定之人格特質會影響使用者本身的電腦態度。
2. 擁有電腦知識程度越高者,其電腦態度越為正面。
3. 使用者本身電腦態度與工作績效之表現無關。
4. 某些特定的人格特質與工作績效之表現有顯著相關。
摘要
目錄
第一章 緒論
第一節 研究背景及動機
第二節 研究問題與目的
第三節 研究流程
第二章 文獻探討
第一節 電腦態度(Attitude toward computer)
一、 電腦態度之定義
二、 電腦的態度與信念
三、 電腦態度之相關研究
四、 小結
第二節 知識結構(Knowledge structure)
一、 知識結構之基本概念
二、 知識結構之分類
三、 知識結構之影響
四、 小結
第三節 人格特質(Personality)
一、 人格之定義
二、 人格理論
三、 人格特質理論
四、 人格量測
五、 五因素法的歷史演進
六、 Jackson的六因素模型
七、 小結
第四節 工作績效(Work outcome)
一、 工作特性模型
二、 小結
第三章 研究方法
第一節 研究架構
第二節 研究假設
第三節 研究對象
第四節 研究工具
一、 問卷設計
二、 預試資料分析
三、 再測相關分析
第四章 結果
第一節、 樣本分析
第二節、 人口統計變數分析
第三節、 問卷信度分析
第四節、 描述性分析
第五節、 研究架構模式探索
一、 原研究架構探索
二、 LISREL模式整體合適度評估
三、 LISREL模式一
四、 LISREL模式二
五、 兩模式之比較
第六節、 集群分析
一、 不同人格特質電腦態度之差異
二、 不同人格特質對工作績效之差異
三、 電腦知識結構及電腦態度之差異
四、 不同知識結構對工作績效之差異
五、 不同電腦態度對工作績效之差異
第七節、 相關人口統計變數於各構面之分析
一、 性別的差異
二、 年齡的差異
三、 職業種類的差異
四、 教育程度的差異
五、 就讀相關科系的差異
六、 職位之差異
七、 電腦知識結構與使用電腦間的關係
第五章 結論與建議
第一節、 研究假設驗證
第二節、 研究重要發現
一、 人格特質與電腦態度呈現相關
二、 電腦知識結構與電腦態度間之關係
三、 電腦態度與工作績效間之關係
四、 人格特質與工作績效間的關係
五、 使用電腦的年資、工作時使用電腦的時間及就讀相關科系與電腦知識結構間的關係
六、 研究架構探索結果
第三節、 討論
一、 與過去研究間的差異
二、 研究限制
三、 後續研究建議
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