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研究生:吳尚和
研究生(外文):Shang-He Wu
論文名稱:虛擬組織對信任的態度之探討
論文名稱(外文):An exploratory investigation of trust in the virtual organization
指導教授:林豐智林豐智引用關係王昌斌王昌斌引用關係
指導教授(外文):Feng-Jyh LinTsang-Bin Wang
學位類別:碩士
校院名稱:南華大學
系所名稱:資訊管理學系碩士班
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2002
畢業學年度:90
語文別:中文
論文頁數:80
中文關鍵詞:虛擬組織信任MCA
外文關鍵詞:Virtual OrganizationTrustMCA
相關次數:
  • 被引用被引用:6
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  • 收藏至我的研究室書目清單書目收藏:4
本研究探討虛擬組織是一種暫時性以任務、目標導向的組織型態,必須有賴於良好的資訊基礎建設,在整個形成與運作過程中,彼此之間高度信任關係,將成為虛擬組織成功與否的特質。因此本研究在虛擬組織的信任架構基礎下,發現影響虛擬組織之信任態度有四項要素:(一)資訊通訊科技;(二)商務契約;(三)商業倫理;(四)組織文化。透過多元一致性分析(MCA) ,將屬性間關聯性發展出幾何認知圖,產生相關性分析。因此在信任架構下,本研究發現四種可能出現的虛擬組織型態分別為團隊型、專案型、短暫型與長久型。並提供此四種虛擬組織未來發展歷程。
This research explores the factors of creating and managing the virtual organizations. The factors are highlighted by a framework of maintaining virtual organizations based on trust. We integrate recent literature and propose four factors related to trust: (1) information communication technology (2) business understanding (3) business ethics (4) culture. The questionnaires are sent to major industries in Taiwan and analyzed by the MCA technique. The results suggest that virtual organizations may experience 4 different forms of cooperation: (1) team (2) project (3) temporary (4) permanent. We also provide the future development of virtual organizations.
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究問題與目的 3
第三節 研究步驟與流程 4
第二章 文獻探討 5
第一節 虛擬組織 5
一、虛擬組織定義 5
二、虛擬組織優點與缺點 7
三、虛擬組織類型 8
第二節 虛擬組織之形成 10
一、虛擬組織特性 10
二、虛擬組織生命週期 12
三、虛擬組織之運作 13
第三節 虛擬組織之資訊基礎建設 15
第四節 虛擬組織之信任 17
一、信任的溝通 19
二、商務契約 21
三、商業倫理 22
四、組織文化 23
第三章 研究設計 25
第一節 研究範圍 25
第二節 問卷調查 26
一、前測 26
二、研究對象 27
三、問卷內容設計 28
四、資料分析 29
第三節 研究方法 29
一、多元一致性分析為多變量分析模式 30
二、多元一致性分析優點 30
第四章 資料分析與結果 31
第一節 敘述分析 32
一、企業資訊通訊科技應用情形 34
二、商務契約 40
三、商務倫理 40
四、組織文化 42
第二節 構面分析 43
一、虛擬組織之模式 43
二、虛擬組織之發展歷程 50
第三節 同質分析 52
一、變項同質性 52
二、產業同質性 54
第五章 結論與建議 56
第一節 研究結論 56
第二節 研究建議 58
第三節 後續研究與發展 59
參考文獻 60
附錄一:問卷 1
中文文獻
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2.曹祥雲,「代理基礎虛擬組織協調模式之研究」,台灣大學商學研究所博士論文,民國八十六年。
3.周育亨,「台灣卓越企業組織虛擬化程度之研究」,台灣大學商學研究所碩士論文,民國八十六年。
4.唐校慶,「網路觀點的虛擬化組織模式建構之研究-以電子資訊業為例」,台灣大學商學研究所博士論文,民國八十七年。
5.何蕙萍,「組織協調成本與虛擬組織特性之研究─以電腦軟體業為例」,彰化師範大學商業教育研究所博士論文,民國八十八年。
6.吳忠衛,「虛擬組織關鍵成功因素之研究」,銘傳大學管理科學研究所碩士論文,民國八十八年。
7.楊坤生、季延平,「邁向廿一世紀的企業:台泥虛擬工廠之探討」,第一屆資訊應用發展國際學術專業研討會論文集,民國八十五年十二月。
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