跳到主要內容

臺灣博碩士論文加值系統

(44.210.21.70) 您好!臺灣時間:2022/08/11 16:48
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果 :::

詳目顯示

: 
twitterline
研究生:邱惠琪
研究生(外文):Huey-Chi Chiou
論文名稱:新進資管專業人員於社會化階段的工作績效與離職意圖之研究
論文名稱(外文):Toward a Greater Understanding of New MIS Professionals’ Performance and Turnover Intentions at Socialization Stage
指導教授:周子銓
指導教授(外文):Tzu-Chuan Chou
學位類別:碩士
校院名稱:國立高雄第一科技大學
系所名稱:資訊管理所
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2002
畢業學年度:90
語文別:中文
論文頁數:192
中文關鍵詞:組織承諾離職意圖工作績效工作滿足社會化
外文關鍵詞:Job SatisfactionSocializationOrganizational CommitmentPerformanceTurnover Intention
相關次數:
  • 被引用被引用:19
  • 點閱點閱:1647
  • 評分評分:
  • 下載下載:708
  • 收藏至我的研究室書目清單書目收藏:6
  新進人員-特別是剛從學校畢業的社會新鮮人,在進入組織工作時,可能無法立即適應新組織的工作環境及工作內容 (Cheri & Kozlowski, 1992),或許會出現緊張、倍感壓力甚至出現離職意圖 (Van Maanen & Schein, 1979)…等問題,在這樣的情況下,對組織所造成的影響除了金錢及時間上的損失外,更重要的是流失具發展性及潛力的優秀人才,所以必先了解新進人員適應新環境的過程,並協助他們對於新工作環境的快速調適,讓他們能夠順利發揮應有的工作潛力。
  在過去的研究中,社會化對新進人員在工作調適上有很多的探討,例如Van Maanen & Schein (1979); Jones (1986); Feldman & Tompson (1993); Adkins (1995)的研究均顯示,社會化的過程會直接產生工作調適的最終結果(包括:工作滿足、組織承諾、工作績效、離職意圖…等),但這些學者的研究,並未考慮到新進人員對組織調適的整個過程中,是否會有中介效果的存在,才進而產生出這樣的調適結果。所以本研究嘗試探討這些被歸類為調適最終結果的構念(包括:工作滿足、組織承諾、工作績效、離職意圖…等),是否有因果的關係存在,而不全然皆是調適後所產生出來的結果。
因此本研究將從個人因素及組織因素此二大構念著手,以量化研究的問卷調查法來探討在社會化階段下,各構念對新進人員工作調適的影響。而主要研究對象在探討國內資管碩士畢業生在投入職場後,面臨到與學校迥異的環境時,是否能夠順利地發揮所學,並且能夠很快地調適與接受職場環境的衝擊,以及探討調適過程中,是否存在著中介效果,進而產生最後的調適結果。
The newcomers, especially the people just graduated from academy, who’s ready for entering a organization, they probably won’t be able to fit onto the new organization’s environment or they may be extremely nervous and have strongly pressures or even unconsciousness appear the turnover intention or others problems for themselves. Under this condition, the negative affected to the organization are not only the expenses lost but also time wastes. The most critical situation is losing a particular account of full potential excellent workers. So they must comprehend the process of newcomer’s adaptability and adjustability to a new environment lead them into a region where they can easily express themselves advantages in divers work situation.
In the past studies, socialization contains lots of discussion on newcomers, example Van Maanen & Schein (1979); Jones (1986); Feldman & Tompson (1993); Adkins (1995). Investigation show that on socialization processes can directly affect adjustment final outcome (including job satisfaction, organizational commitment, performance, and turnover intention…) but these researchers probably don’t considered about how their adjustment in the whole process if the mediator exist.
This study win based on individual factor and organizational factor, and use quantitative research to discuss under the socialization stage, the new MIS professionals’ performance and turnover intentions. Moreover, discuss about adjustment procession have the mediator and lead to the final adjustment outcome.
目錄 頁碼
中文摘要 I
英文摘要 II
誌謝 III
目錄 V
表目錄 VIII
圖目錄 X
中英文對照表說明XI
壹、緒論 1
一、研究背景1
二、研究動機3
三、研究目的與研究問題4
四、論文結構5
五、研究流程6
貳、文獻探討8
一、社會化8
二、組織社會化策略11
三、資訊找尋及取得18
四、工作調適20
五、與研究架構相關的模式21
六、構念間的關係25
七、個人因素29
八、社會化與調適30
參、研究方法32
一、研究架構32
二、研究假設34
三、構念因素之操作型定義與衡量39
四、研究問卷設計47
五、研究對象與樣本搜集50
六、資料分析方法51
七、統計分析方法52
八、問卷回收與催收55
肆、研究結果與分析58
一、反向題處理58
二、同質性檢驗58
三、基本資料統計分析60
四、因素分析-建構效度62
五、信度 66
六、相關 67
七、簡單迴歸與多元迴歸72
八、本章小結102
伍、結論與建議106
一、結論 106
二、研究貢獻108
三、研究限制109
四、未來研究方向110
參考文獻 112
附錄一 問卷附錄一-1
附錄二 同質性檢驗附錄二-1
附錄三 信度附錄三-1
附錄四 簡單迴歸與多元迴歸附錄四-1
參考文獻1.張春興,民國78年,張氏心理學辭典,東華書局,台北。2.黃俊英,2000,多變量分析,七版,東華書局,台北。3.楊國樞、文崇一、吳聰賢、李亦園,1997,社會及行為科學研究法,十三版八刷,東華書局,台北。4.Aaron Cohen, 1993, “Organizational Commitment and Turnover: A Meta-Analysis”, Academy of Management Journal, Vol. 36, No. 5, pp.1140-1157.5.Adkins C., 1995, “Previous Work Experience and Organizational Socialization : A Longitudinal Examination”, Academy of Management Journal, Vol. 38, No. 3, pp.839-862.6.Ajzen I., Fishbein M., 1980, “Understanding attitudes and predicting social behavior”, Englewood Cliffs, NJ, Prentice-Hall.7.Allen N.J., Meyer J.P., 1991, “A three-component conceptualization of organizational commitment”, Human Resource Management Review, Vol. 1, pp.61-89.8.Arnold H.J., Feldman D.C., 1982, “A multivariate analysis of the determinants of job turnover”, Journal of Applied Psychology, Vol. 67, pp.350-360.9.Arnold J., 1986, “Getting started: how graduates adjust to employment”, Personnel Review, Vol. 15, No.1, pp.16-20.10.Baker R., 1989, “A Control Perspective on Organizational Socialization”, Academy of Management Meetings, Vol. 2, pp.198-212.11.Baker W.K., 1992, “Employee socialization strategies and the presence of union representation”, Labor Studies Journal, Vol. 17, pp.5-17.12.Barnes J., Paswar A., and Gilbert F., 1994, “Number of factors obtained by chance: a situation study”, In: Wilson K.J., Black W., editors. Developments in Marketing Science, Nashville, TN: Academy of Marketing Science, Vol. XVII, pp.187.13.Baron R., Kenny D., 1986, “The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations”, Journal of Personality and Social Psychology, Vol. 51, No. 6, pp.1173-1182.14.Bauer T.N., Morrison E.W. and Callister R.R., 1998, “Organizational socialization: A review and directions for future research”, In G.R. Ferries (Ed.), Research in personnel and human resource management, Greenwich, CT: JAI Press, Vol. 16, pp.149-214.15.Baumrind Diane, 1980, “New directions in Socialization Research”, American Psychologist, Vol. 35, July, pp.639-652.16.Berlew D. and Hall D., 1966, “The Socialization of Managers: Effects of Expectations on Performance”, Administrative Science Quarterly, Vol. 14, pp.346-361.17.Black J. Stewart. and Ashford Susan. J., 1995, “Fitting In or Making Jobs Fit: Factors Affecting Mode of Adjustment for New Hires”, Human Relations, Vol. 48, No. 4, pp.421-437.18.Bluedorn Allen. C., 1982, “A Unified Model of Turnover from Organizations”, Human Relations, Vol. 35, pp.135-153.19.Brett J.M., 1984, “Job transitions and personal and role development”, Research in personnel and human resources management, No. 2, pp.155-185.20.Carsten J.M., Spector P.E., 1987, “Unemployment, job satisfaction, and employee turnover: A meta-analytic test of the Muchinsky model”, Journal of Applied Psychology, Vol. 72, pp.374-381.21.Chao Georgia T., Anne M., O’Leary-Kelley, Samantha Wolf, Howard J. Klein, and Philip D. Gardner, 1994, “Organizational Socialization: Its Content and Consequences”, Journal of Applied Psychology, Vol. 79, No. 5, pp.730-743.22.Chatman J., 1991, “Matching people and organizations: Selection and socialization in public accounting firms”, Administrative Science Quarterly, Vol. 36, pp.459-484.23.Cheri Ostroff Steve, Kozlowski W.J., 1992, “Organizational Socialization as a Learning Process: The Role of Information Acquisition”, Personnel Psychology, Vol. 45, pp.849-874.24.Churchill G.A., Peter J.P., 1984, “Research design effect on the reliability of rating”, Journal of Marketing Research, Vol. 16, November, pp.360-375.25.Comrey A.L., 1973, “A first course in factor analysis”, New York: Academic Press.26.Cox Eli., 1980, “The Optimal Number of Response Alternatives for a Scale: A Review”, Journal of Marketing Research, Vol. 17, pp.407-422.27.Daniel M. Cable, Charles K. Parsons, 2001, “Socialization Tactics and Person-Organization Fit”, Personnel Psychology, Vol. 54, pp.1-23.28.De Vellis R.F., 1991, “Scale Development Theory and Applications”, London: SAGE.29.Donna McNeese-Smith, R.N., M.N., Ed.D., CNAA, 1996, “Increasing Employee Productivity, Job Satisfaction, and Organizational Commitment”, Hospital & Health Services Administration, Vol. 41, No. 2, Summer, pp.160-175.30.Elkin F., 1960, “The Child and Society: The Processes of Socialization”, New York: Random House.31.Feldman, 1976, “A Contingency Theory of Socialization”, Administrative Science Quarterly, Vol. 21, pp.433-452.32.Feldman D.C., Arnold H.J., 1978, “Position Choice : Comparing the importance of organizational and job factors”, Journal of Applied Psychology, Vol. 63, pp.706-710.33.Feldman D.C., 1981, “The Multiple Socialization of Organizational Members”, Academy of Management Review, Vol. 6, pp.309-318.34.Feldman D.C. & Tompson H.B., 1993, “Expatriation, repatriation, and domestic geographical relocation: an empirical investigation of adjustment to new job assignment”, Journal of International Business Studies, Vol.24, pp.507-529.35.Fisher C.D., 1985, “Social support and adjustment to work : A Longitudinal Study”, Journal of Management, No. 11, pp.39-53.36.Fisher C.D., 1986, “Organizational Socialization: An Integrative Review”, Research in Personnel and Human Resource Management, Vol. 4, pp.101-145.37.Futrell C.M. and Parasuraman A., 1984, “The Relationship of Satisfaction and Performance to Sales Force Turnover”, Journal of Marketing, Vol. 48, pp.33-40.38.Gary A. Adams, Terry A. Beehr, 1998, “Turnover and Retirement: A Comparison of their Similarities and Differences”, Personnel Psychology, Vol. 51, pp.643-678.39.Gay L.R., 1992, “Educational Research Competencies for Analysis and Application”, New York: Macmillan.40.Ghiselli E.E., Campbell J.P., and Zedeck S., 1981, “Measurement theory for the behavioral sciences”, San Francisco: Freeman.41.Gioia D.A. and Manz C.C., 1985, “Linking cognition and behavior: A script processing interpretation of vicarious learning”, Academy of Management Review, No. 10, pp.527-539.42.Gioia D.A. and Poole P.L., 1984, “Scripts in organizational behavior”, Academy of Management Review, No. 9, pp.449-459.43.Gorsuch R.L., 1983, “Factor analysis”, Hillsdale, NJ: Lawrence Erlbaum.44.Greenhaus J.H., Parasuraman S., and Wormley W.M., 1990, “Effects of race on organizational experiences, job performance evaluations, and career outcomes”, Academy of Management Journal, Vol. 33, No. 1, March, pp.64-86.45.Griffeth R.W., Hom P.W., Gaertner S., 2000, “A meta-analysis of antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the next millennium”, Journal of Management, Vol. 26, pp.463-488.46.Hackman J.R., Oldham F.R., 1975, “Development of the job diagnostic survey”, Journal of Applied Psychology, Vol. 60, pp.159-170.47.Harry Scarbrough, 1998, “The HR implications of supply chain relationships”, Human Resource Management Journal, Vol. 10, No. 1, pp.5-17.48.Herzberg F.B., Mausner R.O. Peterson, and Capwell D.F., 1957, “Job Attitudes: Review of Research and Opinion”, Pennsylvania: Psychological Service of Pittsburgh.49.Hollenbeck J.R., Williams C.R., 1986, “Turnover functionality versus turnover frequency: A note on work attitudes and organizational effectiveness”, Journal of Applied Psychology, Vol. 71, pp.606-611.50.Hoppock R., 1935, “Job Satisfaction”, New York : Harper and Brother.51.Howard J. Klein, Natasha A. Weaver, 2000, “The effectiveness of an organizational-level orientation training program in the socialization of new hires”, Personnel Psychology, Vol. 53, pp.47-66.52.Howell D.C., 1987, “Statistical Methods for Psychology (2nd ed.)”, Boston: Duxbury Press.53.Ingram, Thomas. N., and Keun S. Lee, 1990, “Sales Force Commitment and Turnover”, Industrial Marketing Management, Vol. 19, pp.149-154.54.Jablin F.M., 1987, “Organizational entry, assimilation, and exit”, In F.M. Jablin, L.L. Putnam, K.H. Roberts, & L.W. Porter (Eds.), Handbook of organizational communication, Newbury Park, CA: Sage, pp.679-740.55.Jeanne Hill, Arja Puurula, Agnieszka Sitko-Lutek, and Anna Rakowska, 2000, “Cognitive Style and Socialization : an exploration of learned sources of style in Finland, Poland and the UK”, Educational Psychology, Vol. 20, No. 3, pp.285-305.56.Jones G.R., 1983, “Psychological orientation and the process of organizational socialization: An interactionist perspective”, Academy of Management Review, Vol. 8, pp.464-474.57.Jones G.R., 1986, “Socialization Tactics, Self-Efficacy and Newcomers’ Adjustments to Organizations”, Academy of Management Journal, Vol. 29, pp.262-279.58.Katz J.P., and Seifer D.M., 1996, “It’s a different world out there: Planning for expatriate success through selection, pre-departure training and on-site socialization”, Human Resource Planning, Vol. 19, No. 1, pp.32-47.59.Kevin M. McNeilly and Frederick A. Russ, 1992, “The Moderating Effect of Sales Force Performance on Relationships Involving Antecedents of Turnover”, Journal of Personal selling & Sales Management, Vol. XII, No. 1., Winter.60.King Ruth. C. and Sethi Vikram., 1998, “The Impact of Socialization on the Role Adjustment of Information Systems Professionals”, Journal of Management Information Systems, Spring, Vol. 14, No. 4, pp.195-217.61.Likert R., 1932a, “The method of constructing an attitude scale”, In: Fishbein M, editor, Readings in Attitude Theory and Measurement, 1967, New York, NY: Wiley, pp.90-95.62.Likert R., 1932b, “A technique for the measurement of attitudes”, Architectural Psychology, pp.140.63.Louis M.R., 1980, “Surprise and sense making: What newcomers experience in entering unfamiliar organizational setting”, Administrative Science Quarterly, Vol. 25, pp.226-251.64.Louis M.R., Posner B.Z., and Powell G.N., 1983, “The availability and helpfulness of socialization practices”, Personnel Psychology, No. 36, pp.857-866.65.Magid Igbaria, Jeffrey H. Greenhaus, 1992, “Determinants of MIS Employees’ Turnover Intentions: A Structural Equation Model”, Communications of the ACM, February, Vol. 35, No. 2, pp.35-49.66.Malhotra N.K., 1993, “Marketing Research: An Applied Orientation”, London: Prentice-Hall.67.Mathieu John E. and Dennis M. Zajac, 1990, “A Review and Meta-Analysis of the Antecedents, Correlates, and Consequences of Organizational Commitment”, Psychological Bulletin, Vol. 108, No. 2, pp.171-194.68.McCloy R.A., Campbell J.P. and Gudek R., 1994, “A confirmatory test of a model of performance determinants”, Journal of Applied Psychology, Vol. 79, No. 4, pp.493-504.69.Michaels C.E. and Spector P.E., 1982, “Causes of Employee Turnover: A Test of the Mobley, Griffeth, Hand, and Meglino Model”, Journal of Applied Psychology, Vol. 67, pp.53-59.70.Mignerey J.T., Rubin R.B. and Gorden W.I., 1995, “Organizational entry: an investigation of newcomer communication behavior and uncertainty”, Communication Research, Vol. 22, pp.54-85.71.Morrison E.W., 1993, “Longitudinal study of the effects of information seeking on newcomer socialization”, Journal of Applied Psychology, Vol. 78, pp.173-183.72.Morton S., 1993, “Socialization-related learning, job satisfaction, and commitment for new employees in a federal agency”, Unpublished doctoral dissertation, Virginia Polytechnic Institute and State University.73.Mowday, Richard T., Richard M. Steers and Lyman W. Porter., 1979, “The Measurement of Organizational Commitment”, Journal of Vocational Behavior, Vol. 14, April, pp.244-247.74.Narver J.C., Slater S.F., 1990, “The effect of a market orientation on business profitability”, Journal of Marketing, October, Vol. 54, pp.20-35.75.Naumann E., 1993, “Antecedents and consequences of satisfaction and commitment among expatriate managers”, Group & Organization Management, Vol. 18, pp.153-187.76.Nelson D., 1987, “Organizational Socialization: A stress Perspective”, Journal of Occupational Behavior, Vol. 8, pp.312-324.77.Nicholson N., 1984, “A theory of work role transitions”, Administrative Science Quarterly, Vol. 29, pp.172-191.78.Nunnally J.C., 1978, “Psychometric Theory (2nd ed.)”, New York: McGraw-Hill.79.Porter L.W., Steers R.M., Mowday R.T., and Boulian P.V., 1974, “Organization Commitment, Job Satisfaction, and Turnover Among Psychiatric Technicians”, Journal of Applied Psychology, Vol. 59, pp.603-609.80.Porter L.W., Crampon W.J., and Smith E.J., 1976, “Organizational commitment and managerial turnover: A longitudinal study”, Organizational Behavior and Human Performance, Vol. 15, pp.87-98.81.Reichers A.E., 1985, “A review and reconceptualization of organizational commitment”, Academy of Management Review, Vol. 10, pp.465-476.82.Reichers A.E., Wanous J.P., & SteeleK., 1995, “Design and implementation issues in socialization (and re-socialization) employees”, Human Resource Planning, Vol. 17, No. 1, pp.17-25.83.Ritti R.R. and Funkhouser G.R., 1987, “The ropes to skip and the ropes to know”, New York: Wiley.84.Rizzo J.R., House R.J., and Lirtzman S.I., 1970, “Role conflict and ambiguity in complex organizations”, Administrative Science Quarterly, Vol. 15, pp.50-163.85.Saks A.M., Ashforth B.E., 1996, “Socialization Tactics: Longitudinal Effects on Newcomer Adjustment”, Academy of Management Journal, Vol. 39, No. 1, pp.149-178.86.Saks A.M, Ashforth B.E., 1997, “Organizational socialization: Making sense of the past and present as a prologue for the future”, Journal of Vocational Behavior, Vol. 51, pp.234-279.87.Sarah A. Reed, Stanley H. Kratchman and Robert H. Strawser, 1994, “Job Satisfaction, Organizational Commitment, and Turnover Intentions of United States Accountants─The Impact of Locus of Control and gender”, Accounting, Auditing & Accountability Journal, Vol. 7, No. 1, pp.31-58.88.Sarah B. Lueke, Daniel J. Svyantek, 2000, “Organizatinoal Socialization In The Host Country: The Missing Link In Reducing Expatriate Turnover”, The International Journal of Organizational Analysis, Vol. 8, No. 4, pp.380-400.89.Schien E.H., 1968, “Organizational socialization and the profession of management”, Industrial Management Review, No. 9, pp.1-16.90.Shaffer M.A., Harrison D.A., 1998, “Expatriates’ psychological withdrawal from international assignments: Work, non-work, and family influences”, Personnel Psychology, Vol. 51, pp.87-118.91.Smith M., 1968, “Competence and Socialization”, In Socialization and Society, Ed. J. Clausen, New York, NY: Little Brown, pp.270-320.92.Steel R.P., Ovalle N.K., 1984, “A review and meta-analysis of research on the relationship between behavioral intentions and employee turnover”, Journal of Applied Psychology, Vol. 69, pp.673-686.93.Steers R.M., 1977, “Antecedents and Outcomes of Organizational Commitment”, Administrative Science Quarterly, Vol. 22, pp.46-56.94.Stevens J., 1992, “Applied Multivariate Statistics for the Social Sciences (2nd ed.)”, Hillsdale, NJ: Lawrence Erlbaum.95.Tett Robert. P., Meyer John. P., 1993, “Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based On Meta-Analytic Findings”, Personnel Psychology, Vol. 46, pp.259-293.96.Thomas G. Reio Jr., Albert Wiswell, 2000, “Field Investigation of the Relationship Among Adult Curiosity, Workplace Learning, and Job Performance”, Human Resource Development Quarterly, Vol. 11, No. 1, Spring, pp.5-30.97.Timothy J. Fogarty., 2000, “Socialization And Organizational Outcomes In Large Public Accounting Firms”, Journal of Managerial Issues, Vol. XII, No. 1, Spring, pp.13-33.98.Tung R.L., 1998, “A contingency framework of selection and training of expatriates revisited”, Human Resource Management Review, Vol. 8, pp.23-37.99.Van Maanen J., 1975, “Police Socialization: a Longitudinal examination of job attitudes in an urban police department”, Administrative Science Quarterly, Vol. 20, pp.207-228.100.Van Maanen J., 1976, “Breaking in: Socialization to work”, In R, Dubin (Ed.), Handbook of work, Organization, and society, Chicago, Rand McNally, pp.67-130.101.Van Maanen J., 1978, “People processing : major strategies of organizational socialization and their consequences”, in J. Paap (Ed.), New Directions in Human Resource Management, Englewood Cliffs, N.J. : Prentice-Hall, Inc.102.Van Maanen J., Schein E., 1979, “Toward a Theory of Organizational Socialization”, In Research in Organizational Behavior, Ed. B. Staw, New York, NY: JAI Press, Vol. 1, pp.47-91 and pp.209-264.103.Van Maanen J., 1984, “Doing new things in old ways: The chains of socialization”, In J.L. Bess (Ed.), College and University Organization, pp. 211-245, New York: New York University Press.104.Wanous J.P., Stumpf S. A., and Bedrosiam H., 1979, “Job survival of new employees”, Personnel Psychology, Vol. 32, No. 4, pp.651-662.105.Wegmann R.G., 1991, “From job to job”, Journal of Employment Counseling, Vol. 28, pp.8-12.106.Wentworth W.M., 1980, “Context and Understanding: An Inquiry into Socialization Theory”, New York: Elsevier.107.Werbel J.D., Gould S., 1984, “A comparison of the relationship of commitment to the turnover in recently hired and tenured employees”, Journal of Applied Psychology, Vol. 69, pp.687-690.108.Zigler Edward and Irvin L. Child, 1973, “Socialization and Personality Development”, Reading, MA: Addison-Wesley.
QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top
無相關期刊