臺灣博碩士論文加值系統

隨著企業外在環境的改變，企業流程並未隨著技術及企業目標改變而改善。因此為了改善現有的流程，企業便有了流程改良或更進一步BPR的需求。而在企業流程須要改良或再造時，往往脫離不了企業流程建構，以利後續企業流程的分析及改良。於是在眾多企業流程建構及分析工具之中，選用適當的軟體工具便相當重要。故於本論文之中，選取了較為成熟的四個流程建構及分析工具，ARIS、IDEF、UML及INCOME為討論對象。
　　於本論文中，首先列舉了個別工具的優點評論，並以一原物料請購及採購入庫流程為例，進行優點驗證。接著以Curtis及Kellner等所整理的四個觀點，更進一步整理出觀點下的因子。並彙整因子下的評量基準，以建構起一套評量的標準來評量流程建構工具軟體。表達各個工具軟體，於流程模式建構中所能達成的情形。

　Business process doesn’t change with technology or business objectives following with the change of environment outside enterprises. Hence, enterprises require business process improvement or BPR to improve the existing business processes. When enterprises demand business process improvement or BPR, they can’t analyze and improve business process without business process modeling. Choosing an adequate tool form numerous business process modeling and analysis tools is an important work. Therefore, author chooses 4 mature tools, ARIS, IDEF, UML and INCOME to discuss.
　In my thesis, author enumerate the advantages and comment of each tool at first, then using a material requiring and purchasing to stock process as an example to prove the advantages. Then, Based on the 4 perspectives concluded by Curtis and Kellner, et al. to develop further factors under each perspective. Concluding the evaluating criteria under each factor to evaluate business process modeling tools. And to present each tools about business process modeling.

第一章 導論1
1.1 研究背景1
1.2 研究目的2
1.3 研究方法3
第二章 文獻回顧4
2.1 流程分析及模式建構4
2.2 流程工具評估6
2.3 文獻探討8
2.4 ARIS9
2.5 IDEF11
2.5.1 IDEF011
2.5.2 IDEF1X12
2.5.3 IDEF313
2.6 UML13
2.7 INCOME16
2.7.1 行為模式16
2.7.2 組織架構18
2.7.3 資訊模式18
第三章 流程建構工具評論20
3.1 ARIS評論20
3.2 IDEF評論22
3.3 UML評論23
3.4 INCOME評論24
3.5 綜合目標表25
第四章 流程模式建構27
4.1 ARIS模式建構28
4.2 IDEF模式建構36
4.3 UML模式建構44
4.4 INCOME模式建構48
第五章 評量標準研究51
5.1 四個觀點因子整理52
5.1.1功能觀點因子整理52
5.1.2 行為觀點因子整理54
5.1.3 組織觀點因子整理54
5.1.4 資訊觀點因子整理55
5.2 流程建構工具評量因子56
5.3 流程建構工具評量基準57
5.3.1 功能觀點因子評量基準57
5.3.2 行為觀點因子評量基準57
5.3.3 組織觀點因子評量基準58
5.3.4 資訊觀點因子評量基準59
5.4 流程建構工具評量標準59
5.5 工具評量60
第六章 結論64
6.1 研究結論64
6.2 研究貢獻及未來發展65
參考文獻66

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