中文部份
中華民國資訊軟體協會，政府資訊作業委外服務作業手冊（1997）。
于宗先，「經濟學百科全書」，第三冊，聯經出版事業公司（1986）。
王慶富，「專案管理」，聯經出版事業公司（1996）。
世界經理文摘，「外包趨勢有沒有矯枉過正」，第183期，p.14，（2001）。
戎懷章，「資訊業務委外管理機制之設計與應用」，淡江大學資訊管理學系碩士論文 （2000）。
行政院公共工程委員會，「政府採購法」（1998）。
行政院公共工程委員會，「政府採購法施行細則」（1999）。
行政院公共工程委員會，「最有利標評選辦法」（1999）。
行政院人事行政局，「推動政府業務委託民間辦理實例暨契約參考手冊」，p.11，（2001）。
行政院人事行政局，「行政院及所屬各機關推動業務委託民間辦理實施要點」，（2001）
李龍文，「國家貨運發展政策研討會（90.8.21-22）─政府作為報告．我國國際商港經營
管理提昇及發展建設計畫」（2001）。
李宗勳、范祥偉，「簽約外包的理論與策略」，人事月刊，第182期，pp.3-19，（2000）。李淑芳，「臺灣地區資訊系統外包決策考慮因素之研究」，國立中央大學資訊管理學系碩
士論文(1995)。
杜震華，「亞太營運中心的理論與實際」第二版，華泰書局（1999）。
吳思華，「策略九說：策略思考的本質」，臉譜出版（2000）。
吳安妮，「績效評估之新方向」，主計月刊，第530期，pp.43-52，2，（2000）。
吳東霖、林傑斌、劉明德等，，「SAS與統計模式建構」，文魁資訊股份有限公司（2002）。
吳采菽，李建復等，「九十年代的服務業－資訊系統資源外包」，資訊與電腦，p.100，
（1990）。
林光，「海運學」，第三版，華泰書局，p.384，（1997）。
卓武雄譯，Milan Zeleny原著，「多重準繩決策」，國立編譯館主編，曉園出版社（1992）。
范祥偉，「委託外包的理論與實務之探討」，人事月刊，第189期，pp.47-55，（2001）。胡迪福，「資訊設施管制國外應用趨勢介紹」，資訊工業透析（1991）。
胡順斌，「以財務比率建立我國產險公司經營績效評估模式」，淡江大學管理科學系研究 所碩士論文（1995）。
黃俊英與林震岩，「SAS精析與實例」，華泰書局（1997）。
黃俊英，「多變量分析」第七版，中國經濟企業研究所（2000）。
黃富崇，「報關業經營關鍵成功因素之探討」國立臺北大學企業管理學系碩士論文 （1998）。
袁建中與郭春河，「研究機構選擇接受技術移轉廠商模式研究」，中山管理評論，第五卷
第一期，P.129，（1997）。
郭石盾，「港埠經營與管理」，復文書局，pp.274-275，（2001）。
陳光華，國家貨運發展政策研討會「提昇國際海運貨物運輸競爭力之策略分析」，交通
部運輸研究所，（2001）。
陳順宇，「多變量分析」，中國經濟企業研究所（2000）。
陳榮聰，「航商對臺灣三大國際商港港埠條件滿意度調查研究」，國立交通大學交通運輸 研究所碩士論文（1993）。
陳福男，「航商對港埠服務滿意度及服務品質差異之探討－以基隆港為例」，國立臺灣海
洋大學航運管理學系碩士論文（1999）。
詹中原，「民營化政策－公共行政理論與實務分析」，五南圖書公司（1993）。
張笠雲，「組織社會學」，三民書局（1990）。
張慧莉，「資訊系統委外成功因素之探討－以我國海關為例」，國立臺灣大學資訊管理學 系碩士論文（1997）。
傅和彥譯，「生產管理」，前程企業管理顧問公司，譯自William J.Stevenson，（1999）。
資訊工業策進會，「國內流通業資訊化市場分析」（1996）。
盧娜譯，「企業外包模式：如何利用外部資源提昇競爭力」，商周出版，譯自：Inside
outsourcing:An insider’s guide to managing strategic sourcing，Charles L.,Gay & James
Essinger ,Nicholas Brealey Publishing（2001）。
鍾起岱，泛論計劃方案評估方法。研考月刊，8(1)，pp.18-26，(1984)。
戴基峰，「影響軟體系統委外滿意度因素之研究」，國立中央大學資訊管理學系碩士論文 （1997）。
蘇怡仲譯，Neil Rackham 、Lawrence Friedman及Richard Ruff著，「合作競爭大未
來」，麥格羅希爾（1997）。
英文部份
Aaker, David，A., "Strategic Market Management,ŗrd New York: John Wiley & Sonss,
（1992）.
Aertsen, E., "Contracting Out the Physical Distribution Function : A Trade-OFF Between
Asset Specificity and Performance Management," International Journal of Physical
Dustribution and Logistics management, .23（1）,pp.23-29,（l993）.
Amit, R. & Paul, J. H., Schoemaker, "Strategic Assests and Organizational Rent ," Strategic
Management Journal, 14（1）,pp.33-46,(1993).
Barbarosoglu, G. Yazgac, T., "An Application of Analytic Hierarchy Process to the supplier
Selection Problem,"Production and Inventory Management Journal,p.42,（1997）.
Barney,J.B., "Firm Resources and Sustained Competitive Advantage,"Journal of
Management,17（1）,pp.90-120,（1991）.
Becker,G.S., "Human Capital,"Columbia University Press,（1984）.
Carman, J. M., "Consumer perceptions of service quality :An assessment of the SERVQUAL
dimensions,"Journal of retailing,pp.33-55, Spring（1990）.
Charles L. Gay & James Essinger, "Inside outsourcing :An insider’s guide to managing
strategic sourcing,"Nicholas Brealey Publishing,（2000）.
Chaudhury, A. Nam, K. and Rao, H. R., "Management of Information Systems Outsourcing:
A Bidding Perspective,"Journal of Management Information Systems, 12（2）, pp.131-159,
Fall（1995）.
Cheon, M.J. V. Grover, and James, T. C. Teng, "Theoretical Perspectives on the Outsourcing
of Information System,"Journal of Information Technology, Vol. 10, pp.209-219,（1995）.
Chesnais, F., "Technical cooperation agreements between firms. Science Technology &
Industry Review,"OECD,pp.52-119,（1988）.
Clarke, K. Ford, D. and Saren,M., "Company technology strategy .R & D Management,”
pp.169-190,（1989）.
Clemons, E. K. and B. Weber, "Strategic Information Technology Investment：Guidelines
for Decision Making," Journal of Management Information Systems, pp.9-28, Fall（1990）
Collins, J. S. & Millen, R. A., "Information systems outsourcing by large American industrial
firms :choices and impacts,"Information Resources Management Journal, 8（1）,pp.5-13,（1995）
Contractor, F. J. & P. Lorange, "Why Should Firm Cooperate？The Strategy and Economics
Basis for Cooperative Venture,"Cooperative Strategic in International Business, Lexington Book,(1988).
Corbett, Michael F.,"Outsourcing as a strategic tool,"Canadian Business Review, pp.14-16, Summer ( 1996).
Duncan, D. G. & T. G. Rowan, "Outsourcing and the Bottom Line,"Mortgage Banking,
pp.48-56, Feb（1997）.
Edwards, W., "Social utilities,"Engineering Economist, Summer Symposium Series, 6,
pp.119-129,（1971）.
Eisenhardt, Kathleen M. "Control : Organizational and Economic Approaches," Management
Science,31（2）, pp.134-149, (1989).
Foxmnan, Noah, "Succeeding in outsourcing :cultivate the outsourcing relationship,"
Information System Management, pp. 77-80, Winter（1994）.
Frizgerald, L. Johnstor, R. Brignall, S. Silerstro, R. and C. Voss," Performance Measurement
in Service Businesses,"CIMA,（1994）
Gable, G. G., "A multidimensional model of client success when engaging external
consultants,"Management Science,42（8）,pp.1175-1198,（1996）.
Grant,R.M., "The Resource-Based Theory of Competitive Advantage : Implication for
Strategy Formulation,"California Management Review,pp.114-135, spring（1991）.
Greisinger, D.W., "The Human Side of Economics Organizations," Academy of
Management Review,15（3）,pp.478-499,（1990）.
Grover, V. and Teng, T. C., "The Decision to Outsource Information Systems Function ,"
Journal of Systems Mamagement,Novermber,pp.34-38,（1993）.
Gurbaxani, V. & Whang, S., "The Impact of Information Systems on Organizations and
Markets," Communications of the ACM, 34（1）, January,pp.59-93,(1991).
Grupe, Fritz, H., "Outsourcing the help desk function," Information System Management,
pp.15-22, Spring (1997).
Hagedoorn, J., "Understanding the rationale of strategic technology partnering :
Interorganizational modes of cooperation and sectoral differences. Strategic
Management,"Journal, Vol.14, pp.371-385,（1993）.
Halvey, John, K. & Melby, Barbara, Murphy, "Information Technology Outsourcing
Transactions-Process, Strategies and Contracts ,"John Wiley & Sons, Inc, （1996）.
Hair JF, Anderson RE, Black W.C., "Multivariate Date Analysis," Orentice-Hall PTR,（1998）.
H. F. Kaiser, "An Index of Factarial Simplicity," Psychrometrika, Vol.39 , pp.31-36,（1974）
Hitt , M. A., Ireland , R. D. & Hoskisson , R. E. , "Strategic management : Competitiveness
and Globalization," Minneapolis/St. Paul , MN : West Pub. Co. (1997) 策略管理(吳淑華譯)，滄海書局，pp.287-288. (1999).
Hofer,C.W.and Pan Schendel, "Strategic Management :a new view of business policy and
planning," Little Brown and Co.,（1979）.
Houshyar, A., and David, L., "A Systematic Supplier-Selection Procedure," Computer and
Industrial Engineering, 23（1-4）, pp.173-176,(1992).
Huber, R. L., "How Continental Bank Outsourced Its Crown Jewels," Harvard Business
Review, January-February, pp.121-129,（1993）.
Jensen M. C. and W. H. Meckling, "Theory of the Firm: Managial Behavior, Agency Cost and Ownership Struture,"Journal of Financial Economics,Vol.3,（1976）.
Jones, Capers, "Evaluating software outsourcing options," Information System Management,
pp.28-33,（Fall 1994）.
Judenberg, Joseph, "Applications maintenance outsourcing," Information System
Management, pp.34-38,（Fall 1994）.
Ketler, J. W. and Walstrom, J., " The Outsourcing Decision," International Journal of
Information Management, Vol.13, pp.449-459,（1993）.
Klepper, R.,＆W.O. Jones, "Outsourcing Information Technology, Systems & Services ," NJ :
Prentice Hall,（1998）.
Kobelius, "Evaluation time:pick outsourcers by using this critetria," Network World, p.48,
November (1996).
Konig, Klaws, "Entrepreneurial Management Or Executive Administration: The Perspective
of Classical Pubic Administration in Walter Kickert, Public Management and
Administrative Reform in Western Europe," Cheltenhan, U.K. : Edward Elgar. （1997）.
Kotler, "Marketing Management : Analysis,Planning Implementation and Control," 9thed,
Englwood Cliffs , N.J.: Prentice-Hall,Inc. (1999).
Kotter, J. P., "Managing External Dependence",Academy of Management Review, 4（1）,
pp.87-92,（1989）.
Kralovetz, R. G., "A Guide to Successful Outsourcing,"Management Accounting, pp.32-38,
Oct（1996）.
Laabs, J. J., "Successful Outsourcing Depends on Critical Factors personal,"Journal,
pp.13-25, Oct（1993）.
Lacity, M.C., Hirschheim, R., & Willcocks, L., " Beyond The Information System
Outsourcing Bandwagon," John Wiley & Sons Ltd.,（1995）.
Lan, Z. and David Resenbloom," Public Administration in Transition? PAR," 52（6）,（1992）
Lever, S., "An analysis of managerial motivation behind outsourcing practices in human
resources," HR., Human Resource Planning, 20（2）, pp.37-47,（1997）.
Lewis, J.D., "Partnerships for Profits：Structuring and Managing Strategic Alliances,"
New York, p.22,p.57,p.169,(1990).
Lomas, P.N., "The implications of outsourcing," Frozen Food Age, December, 46（5）
,pp.33-36,(1997).
Lootsma, F. A., "The French and the American school in Multi-Criteria Decision Making," Recherche Operationally, 24（3）,pp.263-285,（1990）.,
Lorange, P. Ross, J. and P. S. Bronn, " Building Successful Strategic Alliance," Long Range
Planning, 25（6）, pp.10-17,（1992）.
Mariotti ,J., " Outsourcing shouldn’t be a dirty word," Industry Week, 245（17）, p.17,（1996）.
Martinsons,M.G., " Outsourcing information system :a strategic partnership with risk ,"
Long Range Planning,26（3）,pp.18-25,（1993）.
McHugh, P., Merli, G. and W. A.Wheeler III, "Beyond Business Process
Reengineering-Towards the Holonic Enterprise," John Wiley & Sons,（1995）.
McFaclan, Warren F., Nolan, Nolan Richard L., "How to manage an IT outsourcing alliance,"
Sloan Management Review,pp.9-13 ,Winter (1995).
Mike, P. Clarke, "Virtual logistics : An introduction and overview of the concepts,"
International Journal of Physical Distribution & Logistics Management, 28（7）,
pp.486-507,（1998）.
Miller, D.A., "Outsourcing Information Technology," Public Utilities Fornightly, 133(2),
Nov（1995）.
Mills,A., "Redefining Core Capabilities :A Business Guide to Outsourcing," KPMG
Management Consulting,（1996）.
Minoli,D., "Analyzing Outsourcing：Reengineering Information and Communication
System," McGraw-Haill,Inc,（1995）.
Mohr & Spekman Mohr, J. and Spekman, R., "Characteristics of Partnership Success :
Partnership Attributes, Communication Behavior, and Conflict Resolution
Techniques, Strategic Management," Vol.15, pp.135-152 , Journa（l994）
Rossi, P. H. and Freeman, H. E. "Evaluation: A Systematic Approach," (5th ed.). Newbury
Park, CA : Sage Publications. p.5, (1993).
Patton, M. Q. "Utilization-Focused Evaluation，" (2nd ed.). Newbury Park, CA: Sage
Publications. p.14, (1986).
Perry, William and Devinney, Steve, "Achieving quality outsourcing," Information
System Management, pp.23-31, Spring (1997).
Perrow, C.," Complex Organizations: A Critical Essay,ŗd ed. New York: Random House,
(1986).
Perry,C.R., "Outsourcing and Union Power," Journal of Labor Research ,pp.521-534, Fall
（1997）.
Pfeffer, Jeffrey and Phillip Nowak," Joint ventures and interorganizational interdependence,"
Administrative Science Quarterly, 21（3）, pp. 398-418, (1976).
Pfeffer,Jeffrey and Gerald R.Salancik, " The external control of organization:A resource
dependence perspective," New York :Harper and Row,（1978）.
Pinnington, A. & P. Woolcock, " The Role of Vendor Companies in IS/IT Outsourcing,"
International Journal of Information Management, 17（3）, pp.199-210,（1997）.
Pirie, Madsen," Privatization:Theory, Practice and Choice," Hants England: Wildwood
House,（1988）.
Pisano,G.P., "The R & D boundaries of the firm : An empirical analysis," Administrative Science Quarterly,35（1）,pp.153-176,（1990）.
Powell,D., " To Outsource or Not To Outsourcing," Networking Management,pp56-61,
2（1993）.
Quinn,J.B.and Hilmer,F.G., " Strategic Outsourcing Sloan Management Review," pp.43-55,
Summer（1994）.
Richmond, W. B., and A. Seidmann, " Software Development Outsourcing: Contract
Structure and Business Value," Journal of Management Information Systems, 10（1）, pp.57-72,（1993）.
Robert Klepper & Jones O. Wendell, "Outsourcing Information Technology System &
Services," Prentice Hall PTR,（1998）.
Robin,J.A.," Organizational Economics：Notes On Theory in the Study of Organizations,"
Administrative Science Quarterly, Vol .32,pp.459-477,（1987）.
Ross, S., "The Determination of Financial Structure :The Incentive-Singaling Approach," Journal of Economics,（1977）.
Saaty,T.L., "The Analytic Hierarchy Process,"Springer-Verlag,pp.59-67,（1989）.
Saves,E.S., " Privatization," In Mary Hawkesworth and Maurie Kogan, eds., Encyclopedia
of Government and Politics,Vol.2,New York : Routledge,（1992）.
Sharpe,M., "Outsourcing, organizational competitiveness and work," Journal of Labor
Research, 18（4）,pp.535-549, Fall（1997）.
Simons,R., "Levers of Control," Boston :Harvard Business School Press, p.77,（1995）.
Slaughter,S.and S. Ang, "Employment Outsourcing in Information System," Communications
of The ACM, 39（7）,pp.47-54,（1996）.
Snell, S. A., M. A. Youndt, & P. M. Wright, "Establishing a framework for research in
strategic human resource management : Merging resource theory and organizational
learning," in J. Shaw,（1996）.
Stevensen, H. H., "Defining Corporate Strengths and Weaknesses," Sloan Management
Review, 17（3）,pp.51-68,（1976）.
Taricone, P.," Outsourcing Turns to Smart Sourcing," Facility & Management, pp.40-43, Feb.,（1997）.
Teng , J. T. C. Cheon, M. J. and V. Grover, "Decision to Outsource Information Systems
Function, "Decision Science.26（1）,pp.75-103,（1995）.
Thomas, B. J., "Structure Changes in the Maritime Industry Impact on the Inter-Port
Competition in Container Trade, " International Conference in shipping Development
and port Management, (1998)
Venkatraman, N. & Loh, L., " Determinants of information technology outsourcing : a
cross-sectional analysis, " Journal of Management Information Systems, 1992, Vol. 9,
pp. 7-24,（1992）.
Wernerfelt, B., "A resource-based view of the firm," Strategic Management Journal, Vol .5, pp.171-180,(1984).
Williamson, O E., "Markets and Hierarchies : Analysis and Antitrust Implication," Free
Press. New York,（1975）.
Williamson, O. E., "Transaction Cost Economics : The Governance of Contractual
Relation," Journal of Law and Economics,22(2),pp.233-261,October（1979）.
Yu, C. "The Use of Program Evaluation in Public Budgeting : Evidence from the 1993 Georgia Budget Reform. DPA Dissertation, " University of Georgia（1996）．
Zeithaml , C. P.& V.A. Zeithaml, "Environmental Management : Revising the
Marketing Perspective," Journal of Marketing, 48（2）,pp.46-53,（1984）.