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研究生:施佳邦
論文名稱:教學醫院醫師工作績效與性格特質之相關研究
論文名稱(外文):The Study of Association between Professional Performance and Personality of Physicians in Teaching Hospitals
指導教授:許光宏許光宏引用關係
學位類別:碩士
校院名稱:長庚大學
系所名稱:醫務管理學研究所
學門:商業及管理學門
學類:醫管學類
論文種類:學術論文
論文出版年:2003
畢業學年度:91
語文別:中文
論文頁數:152
中文關鍵詞:性格特質大五模型醫師工作績效人力資源管理
外文關鍵詞:PersonalityBig Five ModelPhysician PerformanceHuman Resource Management
相關次數:
  • 被引用被引用:7
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  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:6
醫師是醫院營運的發電機,掌控所有的醫療活動,更是醫療機構所擁有寶貴資產,如何管理高度專業的醫師族群,成為醫院內人力資源管理的重要議題。而選擇性格特質適合組織文化的醫師,針對不同性格特質之主治醫師設計有效的激勵制度,是人力資源管理者提升醫師人力素質,使醫師持續投入醫療服務與發展專業能力的方法之一。
本研究以北部某醫學中心為研究主體,以大五性格特質(對經驗的開放程度、勤勉審慎性、親和力、外向性、情緒穩定性)問卷,隨機抽樣測量該醫院主治醫師性格特質,並蒐集民國八十九年至九十一年其間個案醫院的相關產出資料,使用橫斷與縱貫研究,分析性格特質與主治醫師工作績效之間的相關狀況。
研究結果發現:
一、性格特質中,除「情緒穩定性」在縱貫分析中與醫療產出呈現負相關外,其餘構面與各項產出及工作績效大致呈正相關的狀態。
二、醫師的專業是一項長期經驗累積之成果,故影響醫師醫療產出與工作績效最鉅者,是「年資」與「院內職級」。
三、資料顯示「有擔任行政職務」、「參與委員會數」多寡及「曾在職進修」者與行政績效具有相關性。
Medical physicians who are the key players of hospital operation handle all the medical activities and are granted as precious property of medical institutes. Therefore, the issues on managing these highly professional personnel have become a crucial point in management of human resource of hospitals. The selection of a physician whose personality fits the organizational culture is important. Accordingly, the policy makers will insure the regulations to work well for each physician contributing to promote institutional performance. All regulations will direct an attending physician to have high motivation of improving both professional competence and quality of medical services with a mechanism of positive incentives.
This study aims to investigate the relationship of the Big Five Model, five dimensions of personality such as Openness to experience, Conscientiousness, Agreeableness, Extraversion and Emotional stability, with the medical and professional outcomes of attending physicians in a medical center of northern Taiwan. The study subjects were stratified with departments and randomly selected from the sample hospital. The duration of this study was from January 2000 to December 2002. The analyses were doubly based on cross-sectional and longitudinal designs. Major findings of this investigation were three folds.
1.All dimensions of Big Five Model except for emotional stability have shown positive relation with physician performance. The emotional stability was negatively related to the performance of medical outcomes.
2.The most significant factors that associated with professional performance of a physician were length of employed with current job and professorships being in teaching hospitals. The results have implicated that the professional experience of a physician is resulted from long-term accumulations.
3.The analysis also demonstrated that physician performance was relatively high in persons involved with administrative works, number of committee appointed, and experience of being received on-job trainings.
中文摘要………………………………………………………………iv
英文摘要…………………………………………………………………v
誌謝……………………………………………………………………vi
第一章 緒論……………………………………..…………………..1
第一節 研究動機………………………………..………………1
第二節 研究目的………………………………………………3
第三節 研究重要性…...…………………………………………....3
第二章 文獻探討………………………………………………….. 5
第一節 性格特質………………………………………………5
第二節 大五性格特質模型……………………………………9
第三節 性格特質的穩定性……………………………………16
第四節 工作績效………………………………………………20
第五節 工作績效與性格特質間的相關………………………23
第三章 研究材料與方法…………………………...…….…………. 27
第一節 研究架構…………………………………………………27
第二節 研究假設………………………………………….…...28
第三節 研究變項與操作型定義………………………………… 29
第四節 研究對象及期間…………………………………………32
第五節 研究工具………………………………………...……33
第六節 實驗設計及統計分析…………………………………37
第四章 研究結果…………………………………………………..40
第一節 前驅研究………………………………………………...40
第二節 研究變項描述性統計…………………………………..41
第三節 主治醫師工作績效影響因素橫斷分析………………..55
第四節 主治醫師工作績效縱貫分析…………………………109
第五章 討論………………………………………………………111
第一節 工作績效指標之迴歸模型建………………………….111
第二節 影響主治醫師工作績效之相關因子…………………113
第三節 研究限制……………………………………………….129
第六章 結論與建議…………………………………………………..131
第一節 分析結論………………………………………………128
第二節 建議……………………………………………………136
參考文獻…………………………………………….………….……139
附錄一 科內積分評核表……………………………………………. 145
附錄二 問卷…………………………………………………………146
附錄三 性格特質中英文對照表…………………………………….150
附錄四 年資積分換算表…………………………………………….151
附錄五 前驅研究與正式研究性格特質量對照表…………………..152
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