今日企業需有效運用有限資源以面對低經濟成長、產業環境激烈競爭的快速變遷。外包非核心或非策略性業務已成為組織重整、人事精簡等變革下的有效利器。藉由外包給於專業公司的經營以降低成本、取得專業知識、改善品質、縮短交期及增加組織彈性來創造更高的經營績效。策略運用外包、協助企業解決運作上的瓶頸，俾達成企業的目標。
本研究以台灣石化業為實證研究對象，以績效關鍵性與周邊支援性活動外包之外包策略分類以檢測，用品質、成本、交期及彈性來衡量之製造績效。採用普查方式郵寄問卷至189家石化業廠商。並將回收資料以相關分析、迴歸分析、平均數差異檢定加以分析，目的在探討外包策略以及研究不同管理作為下外包策略對製造績效的影響。
本研究實證結果歸納如下：
1.外包策略在石化業確實帶來製造績效之改善。
2.績效關鍵性活動外包與周邊支援性活動外包對製造績效影響並無顯著差異。
3.不同管理作為下，績效關鍵性活動外包與周邊支援性活動外包對製造績效影響並無顯著差異。

Corporation is under a pressure of utilizing resources more efficiently to face the rapid change of industrial environment and the slowing down economic growth.
Outsourcing the non-core or non-strategic activities provides corporations an effective tool to reengineer and downsize organizations in order to reduce costs, to leverage professional expertise, to reduce lead-time and to increase operation flexibility. The operation bottleneck could be resolved to fulfill customers’ demands and to improve overall business performance, enhancing corporation’s capabilities to achieve business targets and to strengthen competitive advantages.
The purpose of this paper is to discuss the influence of outsourcing strategy to manufacturing performance and to vendor management with a case study of 189 firm in Petrochemicals Industries in Taiwan. In this study, outsourcing strategy is classified into critical to performance and peripheral activities. Four performance factors, quality, cost, lead-time and flexibility, are utilized to evaluate manufacturing performance. The methodologies applied include correlation analysis, regression analysis and independent t-analysis.
This study leads into the following findings:
1.Outsourcing strategy improves manufacturing performance in Petrochemicals Industries.
2.No statistic difference in manufacturing performance between the strategies on critical to performance and on peripheral activities.
3.Vendor management makes no statistic difference in manufacturing performance either on critical to performance or on peripheral activities.

目錄 Ⅰ
圖目錄 Ⅲ
表目錄 Ⅳ
第壹章緒論
第一節 研究背景與動機 1
第二節 研究目的 4
第貳章文獻探討
第一節 外包策略 5
第二節 外包管理 18
第三節 製造績效 20
第四節 文獻探討總結 25
第參章研究設計
第一節 觀念性架構 27
第二節 研究假說 28
第三節 研究變數之操作性定義與衡量 29
第四節 調查設計 34
第五節 問卷設計 35
第六節 資料蒐集與分析方法 36
第 肆 章 資料分析
第一節 樣本結構分析 38
第二節 研究變數敘述性統計分析 40
第三節 信度與效度分析 41
第四節 外包策略對製造績效之相關分析 44
第五節 假說之驗證 45
第六節 討論 52
第伍章結論與建議
第一節 研究結論 55
第二節 研究限制 57
參考文獻
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二、英文部分 61

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