臺灣博碩士論文加值系統

供應鏈管理資訊系統的發展，對於協助企業達成全球化的目標有著非常大的幫助，因為企業透過此系統，可以加強與上下游廠商的夥伴關係以及縮短交訂貨的時間、有效降低商品的成本和提高顧客的滿意度。隨著具有供應鏈整合特性的電子市集的蓬勃發展，降低了廠商開發此系統的成本以及加速了建立產業共同的使用標準，此種趨勢已經成為未來供應鏈管理系統的發展方向。
本研究將提出完整的供應鍊型電子市集架構，並且利用軟體代理人來達成供應鏈型電子市集所應該具備的功能，包括資料分享、供應關係的協同運作、個人化及策略的定訂、流程的自動化、高度的交易安全性、以及仲裁能力的具備等。並且應用物件導向分析與設計中的UML視覺化的方法來分析設計供應鏈型的電子市集，並針對電子市集中的功能做分析與歸類，協助企業利用快速發展的資訊科技來發展具有供應鏈整合功能的電子市集，以提昇整體產業的競爭力。

Supply chain management systems are helpful for enterprises to achieve the goal of a global tactic. With such systems, enterprises can enhance the relationships with their vendors, reduce the time to order goods, decrease the cost to process goods, and increase the contents of their customers. At he same time, the e-Marketplace that includes supply chain characteristics has also grown very fast, and hence the cost of its development is largely reduced and the standard of its industry has been significantly enhanced. This tendency has also become an important factor of the rapid growth of supply chain management systems.
Regarding to the context of supply chain, this research will focus first on a study on the architecture of supply chain where the techniques of intelligent agent will be used to support all required functions for supply chain, including for instance data sharing, cooperation between buyers and suppliers, individuals and tactics, automatic work flow, transaction security, and dispute processing. Then, a study on the use of UML techniques for analysis and design of a supply chain e-marketplace will be conducted. With an enhanced architecture, the analysis and design work will be expected to complete in a short time frame that helps enterprises develop such a system more quickly.

摘要 I
Abstract II
誌 謝 III 目錄 IV
圖目錄 ........IX
表目錄 ..XIV
第一章、緒論 1
1.1研究背景 1
1.2研究動機與目的 2
1.3研究範圍 5
1.4論文結構 6
第二章、文獻探討 8
2.1.供應鏈管理 8
2.1.1供應鏈的定義 8
2.1.2供應鏈的發展 9
2.1.3供應鏈管理的困難 11
2.1.4供應鏈管理的趨勢與增進條件 12
2.1.5傳統價值鏈與電子市集價值鏈 14
2.2.電子市集 17
2.2.1電子市集的發展 17
2.2.2電子市集的未來趨勢 19
2.3.軟體代理人-Agent 21
2.3.1代理人簡介 21
2.3.2多代理人在供應鏈上的應用 24
2.3.3多代理人在電子市集的應用 25
2.4物件導向分析與設計 28
2.4.1統一塑模語言 29
2.4.2代理人導向方法論 30
2.4.3 UML在代理人上的應用 32
2.5.小結 33
第三章、智慧型供應鏈架構 35
3.1電子交易系統（ETS: Electronic Transaction System） 36
3.2協同運作管理系統（COMS: Coordinate Operation Management System） 39
3.3爭議處理系統（DPS: Dispute Process System） 40
3.4認證及交易安全系統（CTSS: Corroborate Transaction Security System） 42
3.5資訊提供系統（ISS: Information Supply System） 44
3.6策略及個人化管理系統（TIMS: Tactic Individual Management System） 46
3.7線上分析系統（OAS: Online Analysis System） 48
第四章、智慧型供應鏈之運作 50
4.1 智慧型供應鏈之管理架構 50
4.2 架構運作流程實例-手機產業 54
第五章、智慧型供應鏈系統之分析與設計 67
5.1. 智慧型供應鏈系統之系統分析 69
5.2. 電子交易系統(ETS)之系統分析 71
5.2.1. 電子交易系統之需求塑模 71
5.2.2. 電子交易系統之結構塑模 75
5.2.3. 電子交易系統之行為塑模 79
5.3. 協同運作管理系統(COMS)之系統分析 86
5.3.1. 協同運作管理系統之需求塑模 86
5.3.2. 協同運作管理系統之結構塑模 87
5.3.3. 協同運作管理系統之行為塑模 88
5.4. 爭議處理系統(DPS)之系統分析 91
5.4.1. 爭議處理系統之需求塑模 91
5.4.2. 爭議處理系統之結構塑模 92
5.4.3. 爭議處理系統之行為塑模 92
5.5. 認證及交易安全系統(CTSS)之系統分析 95
5.5.1. 認證及交易安全系統之需求塑模 95
5.5.2. 認證及交易安全系統之結構塑模 96
5.5.3. 認證及交易安全系統之行為塑模 96
5.6. 資訊提供系統(ISS)之系統分析 98
5.6.1. 資訊提供系統之需求塑模 99
5.6.2. 資訊提供系統之結構塑模 99
5.6.3. 資訊提供系統之行為塑模 100
5.7. 策略及個人化管理系統(TIMS)之系統分析 102
5.7.1. 策略及個人化管理系統之需求塑模 102
5.7.2. 策略及個人化管理系統之結構塑模 103
5.7.3. 策略及個人化管理系統之行為塑模 …104
5.8. 線上分析系統(OAS)之系統分析 105
5.8.1. 線上分析系統之需求塑模 106
5.8.2. 線上分析系統之結構塑模 106
5.8.3. 線上分析系統之行為塑模 106
5.9智慧型供應鏈系統之合作模式塑模 108
5.9.1委任塑模(The commitment model) 109
5.9.2角色塑模(The role model) 111
5.10智慧型供應鏈系統之結構塑模 114
第六章、架構的優缺點與結論 119
參考文獻 126

圖 目 錄
圖1-1 研究流程示意圖 7
圖2-1 供應鏈的行動模式圖 9
圖2-2 階層式供應鏈示意圖 11
圖2-3 Hub式供應鏈示意圖 13
圖2-4 傳統價值鏈 14
圖2-5 電子市集價值鏈 14
圖2-6 電子市集功能圖 17
圖2-7 軟體代理人模組示意圖 23
圖2-8 虛擬企業代理人委託示意圖 25
圖2-9 虛擬企業軟體謀合架構示意圖 26
圖2-10 供應鏈型電子市集架構示意圖 27
圖3-1 智慧型供應鏈電子交易市集架構圖 35
圖3-2 供應鏈型電子市集之電子交易系統 36
圖3-3 供應鏈型電子市集之協同運作管理系統 39
圖3-4 供應鏈型電子市集之爭議處理系統 41
圖3-5 供應鏈型電子市集之認證及交易安全系統示意圖 42
圖3-6 供應鏈型電子市集之資訊提供系統 44
圖3-7 供應鏈型電子市集之策略及個人化管理系統 46
圖3-8 供應鏈型電子市集之線上分析系統 48
圖4-1 智慧型供應鏈電子市集之管理架構階層圖 51
圖4-2 管理架構循序圖 53
圖4-3 手機產業之供應鏈階層圖 55
圖4-4 智慧型供應鏈電子市集之分工架構圖 57
圖4-5 手機廠商申請加入會員流程圖 59
圖4-6 會員登錄流程圖 60
圖4-7 供應商仲介流程圖 61
圖4-8 合約定訂流程圖 62
圖4-9 爭議處理流程圖 63
圖4-10 資訊提供流程圖 63
圖4-11 線上分析流程圖 64
圖4-12 個人化及策略設定流程圖 64
圖5-1 視覺化系統分析設計塑模圖 69
圖5-2 供應鏈電子交易市集之使用案例圖 70
圖5-3 電子交易系統之使用案例圖 72
圖5-4 會員代理人之使用案例圖 73
圖5-5 商品代理人之使用案例圖 73
圖5-6 仲介代理人之使用案例圖 74
圖5-7 付款代理人之使用案例圖 74
圖5-8 會員代理人之類別圖 76
圖5-9 商品代理人之類別圖 77
圖5-10 仲介代理人之類別圖 77
圖5-11 付款代理人之類別圖 78
圖5-12 電子交易系統之類別圖 79
圖5-13 會員代理人之循序圖 80
圖5-14 商品代理人之循序圖 81
圖5-15 仲介代理人之循序圖 82
圖5-16 付款代理人之循序圖 82圖5-17 付款代理人之循序圖 84
圖5-18 供應商仲介服務之活動圖 85
圖5-19 協同運作管理系統之使用案例圖 87
圖5-20 協同運作管理系統之類別圖 88
圖5-21 協同運作管理系統之循序圖 89
圖5-22 協同運作管理系統之活動圖 90
圖5-23 爭議處理系統之使用案例圖 91
圖5-24 爭議處理系統之類別圖 92
圖5-25 爭議處理系統之循序圖 93
圖5-26 爭議處理系統之活動圖 94
圖5-27 認證及交易安全系統之使用案例圖 95
圖5-28 認證及交易安全系統之類別圖 96
圖5-29 認證及交易安全系統之循序圖 97
圖5-30 認證及交易安全系統之活動圖 98
圖5-31 資訊提供系統之使用案例圖 99
圖5-32 資訊提供系統之類別圖 100
圖5-33 資訊提供系統之循序圖 100
圖5-34 資訊提供系統之活動圖 101
圖5-35 策略及個人化管理系統之使用案例圖 103
圖5-36 策略及個人化管理系統之類別圖 103
圖5-37 策略及個人化系統之循序圖 104
圖5-38 策略及個人化系統之活動圖 105
圖5-39 線上分析系統之使用案例圖 106
圖5-40 線上分析系統之類別圖 107
圖5-41 線上分析系統之循序圖 107
圖5-42 線上分析系統之活動圖 108
圖5-43 委任機制的合作圖 109
圖5-44 競標委任機制的合作圖 110
圖5-45 角色能力之規格圖 111
圖5-46 拍賣角色之能力規格圖 112
圖5-47 仲介委任機制之合作圖 113
圖5-48 仲介角色的能力規格圖 114
圖5-49 智慧型供應鏈之元件模組圖 114
圖5-50 智慧型供應鏈系統之元件圖 116
圖5-51 智慧型供應鏈系統之元件配置圖 117
圖5-52 智慧型供應鏈系統之部署圖 118

表 目 錄
表1 傳統供應鏈與電子市集的比較 15
表2架構代理人特性表 119

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中文研究報告
[55] 譚志忠,手機產業景氣探討及台灣手機產業競爭力分析。
[56] 李菊花,「電子交易市集之經營模式與策略」, Symposium on Steel Production Technology, 2001.
[57] 何鈺威，「B2B電子交易安全與趨勢」Symposium on Steel Production Technology, 2001.
[58] 陳世運，「淺談電子市集發展主流---協同商務」，財團法人 資訊工業策進會電子商務研究所 電子商務應用推廣中心，http://www.find.org.tw/trend_disp.asp?trend_id=1183.
[59] ITIS產業評析, http://itisdom.itri.org.tw/
英文研究報告
[60] “A Matchmaking Component for the Discovery of Agreement and Negotiation Spaces in Electronic Markets”, http://citeseer.nj.nec.com/ 492409.html
[61] “A Matchmaking Component for the Discovery of Agreement and Negotiation Spaces in Electronic Markets” http://citeseer.nj.nec.com/ 492409.html
[62] “Intelligent agents in Electronic Markets for Information Goods: Customization, Preference Revelation and Pricing.” http://citeseer.nj.nec. com/aron01intelligent.html
[63] Jacques Frtber, “Multi- agent System – An Introduction to distributed artificial intelligence”, publication by ADDISON-WESLEY.
[64] Michael P. Papazoglou, Piet Ribbers, Aphrodite Tsalgatidou, ”Integrated Value Chains and Their Implications From a Business and Technology Standpoint”, http://citeseer.nj.nec.com/papazoglou00integrated.html