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研究生:紀彣宙
研究生(外文):Wen-Chou Chi
論文名稱:影響輔助科技使用結果因素之初探-以長期使用輪椅類輔助科技者為例-
論文名稱(外文):Identify the factors that influence the outcomes of Assistive Technology use among the long-term wheel chair users
指導教授:陳筱華陳筱華引用關係
指導教授(外文):Sheau-Hwa Chen
學位類別:碩士
校院名稱:國立東華大學
系所名稱:企業管理學系
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2004
畢業學年度:92
語文別:中文
論文頁數:128
中文關鍵詞:質性研究服務傳遞參考架構成效管理結果研究輔助科技
外文關鍵詞:Assistive TechnologyOutcome ResearchOutcome ManagementFrameworkServices DeliveryQualitative ResearchTPD
相關次數:
  • 被引用被引用:12
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本研究之目的為:探討需長期使用者對輔助科技輪椅類重視之使用結果;探討影響需長期使用者使用輪椅類輔助科技之使用結果的因素;為輪椅類輔助科技之「成果管理」建立起使用參考架構,以利發展「品質管理」。
本研究採質性研究設計,資料來源有訪談資料以及次級資料:前者有五位,為需長期並正使用輪椅類輔具者,藉由深度訪談蒐集資料;後者為「長期照護先導計畫」居家無障礙組資料,主要樣本為領有身心障礙手冊,並使用輪椅類輔具者,共46份。以「長期照護先導計畫」自訂問卷蒐集之。訪視資料採逐字編碼進行分析,並配合次級資料之敘述統計圖表歸納出「因素」以及「結果」。
研究發現,使用者表現之使用結果有三部份:效果、滿意度以及使用行為。效果影響滿意度,而滿意度與經濟、產品以及資訊等因子交互作用後,影響使用行為。影響使用結果之因素有輔具以及輔具服務。前者包含耐用、舒適、安全、經濟以及適應等特性;後者有可近性、關懷性、反應性、經濟性、專業性、資訊性。在使用時,上述因素會與個人以及環境因子交互作用,進而影響使用結果。
本研究結果發現,輪椅類輔具常見之「使用結果」以及其「影響因素」與國外確有不同。藉由本研究之結果,未來在台灣,輔助科技之「結果研究」可以有依循之模式,而輔助科技團隊,亦可由此模式中找出自己最適合的角色。
The aims of the study are to explore the outcomes that the people who need wheelchair might be interested and the factors that influence the outcomes of wheelchair usage. The results of the study will help the development of framework for Assistive Technology (AT) outcome management and the quality control research in the future.
Purposeful sampling is used in this qualitative study. Two sources of data are collected: (1) interview data are collected from 5 subjects who have been the wheelchair users for at least 3 years, (2) secondary data of 46 subjects are collected with questionnaires by the Pilot Program for the Deve7lopment of Long Term Care System. After the interview data are analyzed with the coding of the words, they are incorporated with the secondary data that are analyzed with descriptive statistics. The outcomes and the factors that influence the outcomes are generated.
The study identifies three major outcomes that the wheelchair users might be interested: the effectiveness, satisfaction, and the user behaviors. User satisfaction is influenced by the effectiveness of the wheelchair. The interaction between the satisfaction and the economic, product, and information factors influence the user behaviors. The factors that influence the outcomes of wheelchair usage are the AT device itself and the service about AT device. The factors of the AT device include the durability, comfort, safety, economy, and adaptability. The factors of the service include the accessibility, empathy, responsiveness, economy, professional, and the information provided by the service system. The user behavior will be determined by the interaction between the factors that influence the outcomes of wheelchair usage and the personal and environmental factors of the users.
The study explores the most commonly seen outcomes of wheelchair use and the factors that might influence the outcomes. The differences of the outcomes and the factors between Taiwan and other countries exist. The results of the study can serve as the framework for future AT outcome research in Taiwan and enhance the service provided by members of AT team.
第一章 緒論
第一節 動機與背景
第二節 研究目的
第三節 研究流程
第二章 文獻探討
第一節 輔助科技
第二節 輔助科技使用結果之探討
第三節 影響輔助科技「使用結果」之因素
第四節 文獻綜述
第三章 研究方法
第一節 研究設計
第二節 資料蒐集
第三節 資料分析方法
第四節 信度與效度
第四章 分析結果
第一節 樣本描述
第二節 使用結果面
第三節 因素面
第四節 研究發現
第五章 結論與建議
第一節 研究結論
第二節 研究建議
第三節 研究限制
參考文獻
附錄
中文
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