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研究生:陳泓愷
研究生(外文):Chen Hung-Kai
論文名稱:球迷觀賞球賽之社群因素、忠誠度與消費行為之研究-以中華職棒大聯盟為例 
論文名稱(外文):Social group factors of fans game attendance, loyalty and consumption behaviors:The case of Chinese Professional Baseball League
指導教授:賴鳳儀賴鳳儀引用關係
指導教授(外文):Lai Fong-Yi
學位類別:碩士
校院名稱:國立屏東科技大學
系所名稱:企業管理系碩士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2004
畢業學年度:92
語文別:中文
論文頁數:89
中文關鍵詞:社群因素忠誠度消費行為
外文關鍵詞:social group factorsloyaltyconsumption behaviors
相關次數:
  • 被引用被引用:40
  • 點閱點閱:482
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:10
本研究旨在探討球迷參與觀賞球賽動機之社群因素,將社群分為個人、朋友及家人三群,以探討其與忠誠度(球隊或球員)、消費行為間之關係,研究方式採問卷調查,共獲得409份有效問卷。運用敘述統計、相關分析、逐步迴歸分析、卡方檢定、單因子變異數分析及獨立T檢定分析等統計方法,獲得的主要結論為:
1.「朋友」因素最易影響球迷參與觀賞球賽動機,而「個人」因素在參與
觀賞球賽的影響最低。
2.因個人因素參與觀賞球賽的球迷對支持球隊及球員忠誠度較低,相反
的,因朋友、家人因素參與觀賞球賽者在對支持球隊及球員的忠誠度明
顯較高。
3.因朋友而參與觀賞球賽的球迷其購買職棒相關產品的比例最高。
4.球迷對支持球隊的忠誠度高於對支持球員的忠誠度。
5.對支持球隊忠誠的球迷較傾向購買印著球隊標誌或影像的產品、球隊母
企業或贊助球隊廠商的產品及球隊的其他相關產品;對支持球員忠誠的
球迷則較傾向購買印著球隊標誌或影像的產品、球隊的其他相關產品、
印著球員標誌或影像的產品、球隊母企業或贊助球隊廠商的產品及職棒
聯盟產品。兩者之消費行為有所不同,但差別不大。
The purpose of this study is to examine the relation between social group factors (e.g., friends and families) and fans’ game attendance, loyalty and consumption behaviors of Chinese Professional Baseball League (CPBL). This study surveyed three CPBL games that cover all six professional teams’fans. 440 questionnaires were distributed, with 95.45% returned rate and 409 valid samples. Data were analyzed by descriptive statistics, correlation analysis, regression analysis, chi-square test, one-way ANOVA, and T-test. Five main conclusions were made:
1). Friends affect fans motivation of attending the CPBL games
the most, and personal factor affect the least.
2). Both friends and families show high effects on loyalty
commitment whereas personal factors have very low effects.
3). Fans attend the CPBL games by friends that tend to purchase
the CPBL related products the most.
4).“Team fans” show higher loyalty than “player fans”.
5).“Team fans” tend to purchase the licensed products with
team logos or images, team’s parent business or sponsor
products and teams’ related products (e.g., flags…etc.).
“Player fans” tend to purchase licensed products that
printed team logos or images, teams’ related products
(e.g., flags…etc.), the products that printed players’
identifications (e.g., numbers) or images, team’s parent
business or sponsor products, and CPBL league products.
These two loyalty groups therefore show little difference
in consumption behaviors.
摘 要.......................................................I
英文摘要......................................................II
誌 謝.....................................................III
目 錄......................................................IV
圖表索引......................................................VI
第壹章 緒論..................................................1
第一節 研究背景..............................................1
第二節 研究動機..............................................3
第三節 研究目的..............................................4
第四節 研究問題..............................................5
第貳章 文獻探討..............................................6
第一節 動機、忠誠度與消費行為................................6
第二節 運動觀賞的參與動機與行為.............................11
第參章 研究方法.............................................19
第一節 研究架構.............................................19
第二節 變數之操作型定義與衡量...............................20
第三節 研究對象.............................................23
第四節 問卷回收情況與樣本基本資料分析.......................24
第五節 資料分析方法.........................................25
第肆章 分析結果.............................................27
第一節 信度與效度之檢定.....................................28
第二節 社群與各構面之關聯或影響.............................28
第三節 人口統計變項與各構面之關聯或影響.....................34
第四節 球迷支持對象與忠誠度、消費行為之關聯或影響...........48
第五節 球迷對球隊及球員的忠誠度及因忠誠所衍生之消費行為.....52
第六節 媒體與球迷之關聯或影響...............................54
第七節 球迷有無加入後援會與各構面之關聯或影響...............58
第伍章 研究結論與建議.......................................65
第一節 研究結論.............................................65
第二節 研究建議.............................................72
第三節 研究限制.............................................74
參考文獻......................................................75
附錄:研究問卷................................................86
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參、網站部分
中華職棒大聯盟網站,www.cpbl.com.tw。
經建會【行政院經濟建設委員會】(民91),www.cepd.gov.tw。
周立祥(民91),全球化後-台灣體育產業如何吸金,新台灣新聞周刊,
iwebs.url.com.tw/main/html/newtaiwan/1398.shtml。
彭誠浩(民89),中華民國棒球協會官方網站,www.ctba.org.tw。
藍宗標、孔令琪(民92),總冠軍戰讓象牛兩隊賺進大把鈔票,聯合新聞
網, tw.news.yahoo.com/2003/10/19/sports/udn/4318475.html。
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