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研究生:林素華
研究生(外文):Su-Hwa Lin
論文名稱:組織政治知覺的形成因素及其相應的管理對策
論文名稱(外文):The Management Tactics for the Influence Tactics of Perceptions of Organization Politics
指導教授:何金銘何金銘引用關係
指導教授(外文):Chin-ming Ho
學位類別:碩士
校院名稱:國立中山大學
系所名稱:人力資源管理研究所
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2004
畢業學年度:92
語文別:中文
論文頁數:59
中文關鍵詞:個人因素工作環境因素組織因素組織政治知覺
外文關鍵詞:organizational influencesperceptions of organization politicswork environment influencespersonal influences
相關次數:
  • 被引用被引用:15
  • 點閱點閱:167
  • 評分評分:
  • 下載下載:39
  • 收藏至我的研究室書目清單書目收藏:0
本研究目的主要在於探討組織政治知覺的形成因素。依循Ferris et al.(1989)模型,組織政治知覺的形成因素包含個人因素、工作環境因素、組織因素;研究過程中透過因素分析將組織政治知覺歸併為上司與同事行為、保持沉默靜待好處、政策與實務差距等三個構面,並分別探討組織政治知覺的形成因素與其構面之影響程度。本研究以國內三十五家企業為實證研究對象,共蒐集有效問卷2,559份,調查資料分別以描述性統計分析、因素分析、信度分析、相關分析、複迴歸分析等方法進行分析研究。研究結果發現個人因素中之A型人格特質、馬基維力主義人格特質、內外控人格對於組織政治知覺有顯著影響力;工作環境因素中之升遷機會與互動行為對於組織政治知覺有顯著影響力;組織因素中之組織專業化、組織民主化、工作職級對於對於組織政治知覺有顯著影響力;本研究並針對實證分析結果提出相應之管理對策。
The purpose of this research is to examine the influence factors of perceptions of organization politics. Based on the model proposed by Ferris et al.,(1989), the influence factors of perceptions of organizational politics are personal influences,work environment influences,organizational influences . After applying “factor analysis” of the POPs, it was categorized by three dimensions analysis: “(1) behaviors of superior and subordinate; (2) go along and get ahead; (3) difference between the policies of compensation and promotion and actual practices. This research is to explore the relationship between influence factors and perceptions of organization politics. The sample consisted of 2,559 employees selected from 35 diverse organizations. The data was analyzed by statistical methods are descriptive statistic、factor analysis、reliability analysis、 correlation analysis and regression analysis. The major findings of this study are as fallow:
Perceptions of organizational politics were found have significant relevant with A type personality, Machiavellians and Internal/External lacus of control. Perceptions of organizational politics were found have significant relevant with promotion opportunity & interactive behavior of working environment factor. Perceptions of organizational politics were found have significant relevant with organizational profession, organizational democracy and position hierarchical level of organizational factor. This research provide the management tactics toward the result of empirical analysis.
目 錄
第一章 緒論 1
第一節 研究動機 1
第二節 研究目的 2
第三節 研究流程 3
第二章 文獻探討 4
第一節 組織政治的定義 4
第二節 組織政治知覺的模型 5
第三節 組織政治知覺的量表發展與構面 6
第四節 組織政治知覺的形成因素及其相關研究 10
第三章 研究方法 17
第一節 研究架構 17
第二節 研究假設 18
第三節 研究對象 19
第四節 研究變項操作性定義與衡量工具 20
第五節 資料分析方法 25
第六節 量表信度分析 26
第四章 實證分析 29
第一節 個人因素與組織政治知覺及其各構面之關係 30
第二節 工作環境因素與組織政治知覺及其各構面之關係 30
第三節 組織因素與組織政治知覺及其各構面之關係 31
第四節 個人、工作環境與組織因素對組織政治知覺之影響 32
第五節 個人、工作環境與組織因素對上司與同事行為之影響 34
第六節 個人、工作環境與組織因素對保持沉默靜待好處之影響 36
第七節 個人、工作環境與組織因素對政策與實務差距之影響 37
第五章 結論與相應之管理對策 40
第一節 結論 40
第二節 相應之管理對策 42
第三節 研究限制 44
第四節 後續研究建議 45
參考文獻 46
附錄一 問卷發放對象及抽樣過程 52
附錄二 研究問卷 56

圖目錄
圖1-1 研究流程圖 3
圖2-1 組織政治知覺模型 5
圖3-1 研究架構 17

表目錄
表2-1 1992年以來組織政治知覺量表使用情形 7
表2-2 組織政治知覺與前因變項之關係 13
表3-1 研究樣本描述 19
表3-2 組織政治知覺量表因素及信度分析 26
表3-3 量表信度係數彙整表 28
表4-1 個人、工作環境、組織因素與組織政治知覺及其各構面之相關性分析 29
表4-2 個人因素、工作環境因素、組織因素對組織政治知覺之逐步迴歸分析 33
表4-3 個人、工作環境與組織因素對上司與同事行為構面之逐步迴歸分析 34
表4-4 個人、工作環境與組織因素對保持沉默靜待好處構面之逐步迴歸分析 36
表4-5 個人、工作環境與組織因素對政策與實務差距構面之逐步迴歸分析 37
表5-1 個人各因素研究假設驗證結果 40
表5-2 工作環境各因素研究假設驗證結果 41
表5-3 組織各因素研究假設驗證結果 41
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陳安瀅,2003,政治知覺對組織負面影響的干擾因素-以工作滿足為例,國立中山大學人力資源管理研究所碩士論文。
陳黃煌,1996,組織結構、工作特性對組織政治知覺與組織承諾關係之研究,文化大學國際企業管理研究所碩士論文。
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楊思琪,2003,組織政治知覺的類型與各類型組織政治知覺的形成因素,國立中山大學人力資源管理研究所碩士論文。
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