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研究生:吳美惠
研究生(外文):Wu Mei-Hui
論文名稱:組織政治的後果及相應的管理對策
論文名稱(外文):The Outcome of Organizational Politics and The Tactics of Management
指導教授:何金銘何金銘引用關係
指導教授(外文):Chin-Ming Ho
學位類別:碩士
校院名稱:國立中山大學
系所名稱:人力資源管理研究所
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2004
畢業學年度:92
語文別:中文
論文頁數:98
中文關鍵詞:工作滿足工作績效組織公民行為工作壓力控制組織政治知覺離職傾向瞭解組織承諾工作投入
外文關鍵詞:organizational commitmentcontroljob stressjob satisfactionjob involvementperceptions of organizational politicsorganization citizenship behaviorwork performanceunderstandingturnover intention
相關次數:
  • 被引用被引用:11
  • 點閱點閱:179
  • 評分評分:
  • 下載下載:47
  • 收藏至我的研究室書目清單書目收藏:8
本研究在於依循Ferris et al.(1989)模型,探討組織政治知覺構面與工作滿足、工作壓力、工作投入、工作績效、離職傾向、組織公民行為、組織承諾等後果變項之關係;最後,探討「瞭解」與「控制」對組織政治知覺構面與後果變項間之干擾效果。
本研究採用問卷調查方式,以國內三十五家公、民營企業為實證研究對象,共蒐集有效問卷2,559份,分別以描述性統計分析、因素分析、信度分析、相關分析、複迴歸分析、層級迴歸分析等統計方法,對研究資料進行分析。
研究結果將政治知覺歸併為三個構面,分別為一般政治行為、保持沉默靜待好處及政策與實務差距,發現「一般政治行為」對工作滿足呈顯著負向影響,而對工作壓力、工作績效及離職傾向呈顯著正向影響;「保持沉默靜待好處」對工作投入及工作績效呈顯著負向影響,而對工作壓力呈顯著正向影響;「政策與實務差距」對工作滿足、工作投入、組織公民行為及組織承諾呈顯著負向影響,而對工作壓力、工作績效及離職傾向呈顯著正向影響。並發現「瞭解」在組織政治知覺構面與工作滿足、工作壓力、工作績效、離職傾向、組織公民行為及組織承諾間具有顯著之干擾效果。「控制」在組織政治知覺構面與工作壓力、工作績效、離職傾向及組織承諾間具有顯著之干擾效果。本研究並針對實證分析結果提出相應之管理對策。
This investigation uses the model proposed by Ferris et al.(1989)to study the relationships among the perceptions of organizational politics with job satisfaction, job stress, job involvement, work performance, turnover intention, organization citizenship behavior, organizational commitment. Understanding and perceived of control as moderators to influence perceptions of organizational politics & outcome variables were examined.
The sample consisted of 2559 employees selected from 35 diverse organizations. The data were analyzed by applying statistical methods, including factor analysis, reliability analysis, correlation, regression and hierarchical regression analysis. The major results of this study are as follows.
The perceptions of organizational politics have been reduced to three factors--general political behavior, going along to get ahead and the difference of policies & practices. Behavior of general politics were found have negative relationship with work performance and job involvement and positive relationship with job stress. The difference of policies & practice were found have negative relationship with job satisfaction, job involvement, organization citizenship behavior and organizational commitment and positive relationship with job stress, work performance and turnover intention. Understanding serves as moderators of the relationships between perceptions of organizational politics sub-dimension and job satisfaction, job stress, work performance, turnover intention, organization citizenship behavior, and organizational commitment. Perceived of control serves as a moderator of the relationships between perceptions of organizational politics sub-dimension and job stress, work performance, turnover intention, and organizational commitment.
圖目錄 Ⅱ
表目錄 Ⅲ

第一章 緒論 1
第一節 研究動機 1
第二節 研究目的 2
第三節 研究流程 3
第二章 文獻探討 4
第一節 組織政治知覺的理論與研究 4
第二節 組織政治知覺與後果變項之研究 10
第三節 干擾變數的定義及相關研究 20
第三章 研究方法 24
第一節 研究架構 24
第二節 研究假設 25
第三節 操作型定義與測量工具 26
第四節 資料蒐集 30
第五節 資料分析方法 33
第六節 樣本描述性統計 35
第七節 量表信度分析 36
第四章 實證分析 39
第一節 各研究變項間的相關程度分析 39
第二節 組識政治知覺與其各後果變項之影響性分析 40
第三節 干擾效果之分析與探討 45
第四節 研究假設檢定結果 62
第五章 結論與建議 65
第一節 研究結論 65
第二節 研究建議 69
第三節 研究限制 73
參考文獻 74
附錄 一 組織政治知覺之後果變項研究彙整表 80
附錄 二 研究問卷 82
附錄 三 調查樣本機構描述及抽樣方式 89
一、中文部份

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吳靜吉,1979,政府文化藝術機構員工之成長需求及專長訊練研究,私立輔仁大學管理學研究所碩士論文。
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李衍新,2003,員工組織政治知覺、組織承諾與組織公民行為關係之研究--以台灣電力公司台南區營業處為例,國立成功大學企業管理研究所碩士論文。
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陳泰順,2003,組織政治知覺的類型及其對工作投入與工作壓力之影響,國立中山大學人力資源管理研究所碩士論文。
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黃素貞,2002,員工組織政治知覺與工作投入及工作績效關係之研究,國立中山大學人力資源管理研究所碩士論文。
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董玉娟,2000,工作-家庭工作-家庭衝突、組織社會化對離職傾向影響之研究:以台商派駐大陸已婚員工為例,國立中山大學企業管理研究所博士論文。
蔡木霖,2002,公賣局獎酬結構改變對組織公平、組織承諾、工作滿足及績效的影響,國立台北大學企業管理學系暨研究所博士論文。
鄭丁榮,2003,員工情感與組織政治氣候對組織公民行為的影響,國立東華大學企業管理研究所碩士論文。
魏秀花,1997,本國與外籍勞工個人特質、工作特性、工作壓力、工作滿意度與勞動生產力關係之研究 以臺南地區為例,國立成功大學工業管理研究所碩士論文。
羅賓(Stephen P. Robbins),李青芬、李雅婷、趙慕芬編譯,1995,組織行為學,華泰書局發行。
鐘志明,2000,企業文化、員工工作價值觀及組織承諾之關聯性研究-以台灣地區主要集團企業為例,長榮管理學院經營管理研究所碩士論文。













二、英文部份

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